Every year we stay at the Sorrento during the Christmas holiday. The staff is always friendly and helpfull. We love the old European feeling it has with the different shaped rooms and cozy feeling. It is a true highlight for us, the hotel is always decked out for Christmas and with the fire going in the lounge it makes the... more

We booked The Sorrento as I wanted to give my husband a lovely weekend away as a Christmas gift. I also looked at The Alexis, but was more taken by the Old World charm of The Sorrento. While the experience was a good one, I am not sure I would return to this property. Here are the pros and cons,... more

This is exactly the sort of hotel that I love to stay in when I'm traveling for business - old world charm, attention-to-detail services, unique decor. But there was a persistent mustiness, a near-nursing-home odor to my room and the entire 5th floor that overpowered my otherwise complete sensory enjoyment of the experience. The staff is lovely. The room was... more

We visit Seattle annually and have always stayed at the Sorrento. It is a beautiful, old hotel that has always impressed us with its level of service. However, this last last trip was disappointing. First, they have changed their car service. It operates only until 5 p.m. on the weekends and the car was not the same as previous years.... more

We stayed two nights in separate stays at the beginning of September. This is a beautiful historic hotel with wood paneling in the lobby and bar. It is a little bit off the main tourist area up on a hill. The hotel has a very romantic atmosphere – as was evidenced by the wedding parties checking in both times we... more

I was very impressed with the Sorrento Hotel. The bed was covered in high quality pillows of varying firmness, the sheets were also high quality, and the comforter was similar to the Heavenly bed at Westin. Free high speed internet access was definitely a major plus, as were the free NY Times and Wall Street Journal in the lobby. Although... more

This hotel has the most amazing bed and bedding I've ever experienced, it's just perfection! It's a nice thing that they have a product by product guide in the room regarding the bedding, I think I want to buy the entire collection. Was in town for work while on a three-month national-wide tour and this was my favorite hotel of... more

I must admit I was a little suprised by the friendliness and helpfulness of the staff at The Sorrento Hotel. Everyone seemed genuinely interested in making our stay the best it could be. The accomodations were really nice, as I had expected from other reviews, with plush bedding, robes, lovely furnishings, etc. Our room was a little small, but from... more

We want to love the Sorrento. It is in a charming historic building with a wonderful lobby bar and has a delightful feeling unlike other seattle hotels. and we had our first date and first night of our honeymoon there several years ago! So we keep on going back even though we have service problems againand again This time for... more