Our first room was a joke. Toilet seat was hanging by a screw, the hot and cold water handles came off in my (and the managers) hand. The bathtub leaked, the mirrors were filthy, and the windows (with the great views) were greasy and dirty on the inside. The guestbook was sticky and stained. I found an apple on the... more

good hotel. a bit on the run down side but clean. not your usual hilton, though maybe it is, solid for springfield. the staff was friendly and helpful. rooms were average size, clean, could be cleaner. beds were good quality, not great quality. lucky us springfield was having a 'taste of springfield festival' so we really liked that, nice folks.... more

I am mystified by the negative reviews. I've come to many occasions at this hotel and decided this time to say overnight so I could enjoy Springfield's many historic attractions. It's a lovely hotel with excellent service and the dining at Bennigan's was great, even though I was alone (some restaurant staffs hate loners; this staff did everything but come... more

I booked this hotel because I was attending a seminar there and we got a discount rate. I should have booked elsewhere and listened to the others who had problems here. I was in room 1411, a king, non-smoking room. The room was rather small for the rack rate and I would have been upset had I paid the rack... more

First of all, I did not stay here. I stayed at the Comfort Suites for $97.00 incl. tax and had a whirlpool bathtub. Awesome! So why am I writing this review? I attended a conference here and the food was outstanding! BBQ chicken that didn't seem like rubber, green beans not too well done, roasted potatoes, salad, roll, tiramisu for... more

bed hard and small breakfast limited and disgusting room small and does not even have a mini fridge more like hilton motel more

Thrusting into the Prairie sky, the Springfield Hilton is hard to miss in downtown Springfield. It's close to the new Lincoln Museum and Library, but that's the only recommendation I can give. Our room, on the 15th floor, had tissue-thin walls and pipes that groaned and rattled all night long. There is room service available, but just down the block... more

A group of us, 4 friends and their daughters-11 in all, booked 3 rooms for a night over Spring Break. We visited the Lincoln sites in and around the area. We chose this hotel because we were travelling with kids (ages 8-12) and wanted a hotel with a pool and one with a good reputation. When we first arrived there,... more

Despite the negative reviews, I decided to stay at this hotel because the location is unbeatable. I requested a room with 2 double beds, a non-smoking room, and a high floor. The hotel honored all of those requests, and we received a room on the 23rd floor, featuring a wonderful view of downtown Springfield. We were even able to take... more