Stayed here for three nights to attend a family wedding onsite. with a little effort to get the room rates discounted as part of the wedding package, the staff was polite and helpful. Rehearsal dinner and wedding service was held on their rooftop courtyard. Wedding reception took place in the 'Emerald' Banquet room. Staff was attentive, food was above average.... more

When we first walked in, it seemed huge and really fancy. However, was surprised right off the bat that there were no luggage carts sitting out for guests to use. We got up to our floor and it smelled really bad for some reason and did the whole time. The room was okay but small and not the cleanest. We... more

Stayed here as a getaway evening. Arrived in room and giant (scary) crumb was on the chair. Wiped that away with my shoe. Then thought, oh, look neat, they left us a sleep kit. It was a little bag with ear plugs, linen spray, and an eye mask...and a ton of human hairs. Clearly a former guest had "used" these... more

What is it about some hotels that don't vacum the rooms after guest check out. Why can't the front desk clerk understand the request "I want a quiet room not facing the freeway.". The answer: poor training of new staffers and not giving the staff enough time to properly clean a room. This was admitted by the manager "We have... more

We stayed here on our last night of our spring break, So being tired, We opted to go to the restaurant at the hotel, We made reservations and shouldv'e have listened to the hostess when she said we do have rooms service! They had a seafood buffet for $26 per person. We were seated promplty, When the waitperson came over... more

I stayed here once with friends in college, and five years later, my husband and I stayed in one of the hotel's suites. We thoroughly enjoyed our stay. The hotel has a great bar area, good conference facilities, and is in a decent location-- lots of restaurants. I lived in Springfield growing up, and I don't know of many hotels... more

Our child loved the roof top pool, and sauna. We went with 2 other couples and their children. The rooms wer OK nothing to brag about, Not a bad hotel though. We went for the state fair last year. more

I grew up in Springfield, although I now live in Reno, Nv. Me and the kids had taken the Amtrak back to visit Grandmother and needed a break from Grandmother's house so we stayed at the Crowne Plaza for a few nights. It was not cheap, but it was worth it:) The kids had a blast with the roof top... more

We've stayed in the Crowne Plaza several times and have always been happy with our stay! Our rooms are always clean and comfortable. The staff has always been pleasant. The price has always been good. For Springfield, I can't believe how low on the list this is! Really? The Super 8 is better than the Crowne Plaza? I think this... more