This hotel has in fact been renovated but overall it still lacks the feel of a newer hotel. The rooms have great new beds but rooms come with only two doubles or a king but not two queens. The hotel is completely smoke-free, which is great. It is conveniently located right off I-85. The airport shuttle runs every 15 minutes... more

I was expecting another typical airport property, but they have recently completed hotel remodeling at this hotel. The rooms were spacious and very well appointed. I usually try to stay at Crowne Plaza as this is my hotel product of choice. The rooms are very nice with the typical sleep program (bag of sleep amenities) a sleep CD to put... more

It sounds like many of the older reviews were written when this hotel was in the midst of being renovated. Renovations are now complete (or nearly so -- there was a board in the lobby showing the changes being made), and the hotel is GREAT. No complaints at all. Very very clean rooms. Beds were comfortable with soft pillows, clean... more

Stayed for one night to be near the Atlanta Airport. The carpet was filthy - bad stains - needed to be cleaned. The bedspread had black marks on it and the top sheet had a red smear near the edge. We ordered room service and the staff member simply handed over the tray of food without the cart! There was... more

Very little in the vicinity in terms of restaurants etc but close to the airport. Previous occupant ordered room service and the dirty tray stayed outside my door for hours after I checked in. Pros = Very nice, comfortable bed. Well above average from other hotels I've stayed of similar value. Large room. Good quality shampoo, towels, etc. Cons =... more

Location is very close to airport but far from anything else. Not a great selection of restaurants or activities in the vicinity. It is used a lot by Delta Airline employees traveling through and military personnel. The hotel is average, clean and the employees are very good at catering to your needs that seems to be the best part of... more

This hotel claims to be top notch and the staff certainly tries very hard to make your stay as perfect as they can but there are some shortfalls. One, this hotel is in the midst of a "makeover". Problem is I couldn't tell if my room had been "made over" yet or not! Sloppy painting on the outside of my... more

I stayed here for a week in September 06 and a week in September 05 here is the rundown: Staff: Lack of urgency. They are not in a rush to make your stay more comfortable. They are nice but not that helpful. Rooms: Adequate. Not Crowne Plaza's best, but acceptable. Room Service: Good quality and price. Upgrades: A++++ Excellent! Upon... more

In the UK Crowne Plaza is quite a high ranking brand so as travellers from the UK it was a bit of a shock to find a somewhat shabby but adequate hotel. All of the corridors had an area of dampness half way along them.. as if there was some sort of leak on the roof. Reception staff were very... more