large clean rooms, 2 room suite with 2 double beds in 1 room pull out couch in the other. the beds were so uncomfortable we did not sleep till 4 am. also someone was in hall way smoking and jiggling doors to our room, i felt uncomfortable about it. maids woke us up at 8 and 9 am. we had... more

My husband booked the room online while I waited in the lobby. The manager was already being rude to his co-workers in my hearing. When they received the confirmation fax and got me a room, it was on the back side of the property in an area I would not put a lady alone in. When I went upstairs to... more

The pictures on the website are very deceiving. We are a family of 5 and were trying to give our little ones 3-12 a nice vacation for the summer so I decided that we would stay at the Oak Hills Inn and Suites. It was reasonably priced, close to local attractions. When we opened the door to our room we... more

i attended a confefrence at this hoitel - i did not stay at the hotel because i live in san antonio - some of my friends did, i had a chance to look at the rooms - they were nice the conference facilitie were adequate and the service was good did not eat at the hotel so can't rate the... more

The appearance and neighborhood of this hotel was nothing like we expected when we drove up. It was in an area I don't think I'd feel safe to walk to anything nearby, so as soon as we saw it, we canceled our reservation and went and found another hotel. Of course they charged us for one nights stay and wouldn't... more

This hotel was horrible. The room was outdated and had a muggy smell to the room as you entered it. The bed was old and the matress was lumpy. The sheets and towels were very rough to the skin. The towels were dingy off-white and smelled like coffee. Some towels had stains. The hotel does not provide additional towels in... more

This is the absolute worse place i have ever been to. I went to the hotel directly paid an outrages amount for 1 night. After finding a filthy bathroom i was told by the manager himself i should leave if i didnt like it. So i did exactly as he suggested. I could not believe that he could be so... more

I booked this hotel thru World Res, in the reservation I noted that I would be a late arrival. I reserved a suite, and I had 6 people in my party, they gave me a double, and lied, or rather the clerk told me "human mistakes" and said I booked a double for one child and one adult. I contacted... more

Most of the front desk staff were very friendly. The hotel manager has little business sense and even less concept of hospitality. I thought that he was arrogant and temperamental. The hotel recently had a change in ownership; hopefully the new owner will replace this man. The restaurant and the free breakfast were great. The breakfast wait staff were exceptional.... more