We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Old Santa Fe Inn and Santa Fe?

We'll send you updates with the latest deals, reviews and articles for Old Santa Fe Inn and Santa Fe each week.

Old Santa Fe Inn

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 81 reviews
81 Reviews
5.0 of 5 stars
43
4.0 of 5 stars
21
3.0 of 5 stars
5
2.0 of 5 stars
7
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 59 hotels in Santa Fe
Description: Pueblo style architecture; warm atmosphere, southwestern ambience and decor; located four blocks from the historic district.
  • Address
    320 Galisteo Street
    Santa Fe, NM 87501
Check Rates: $183 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 80 traveler reviews
  • What to Expect:
    • 4.5 based on 52 reviews Rooms
    • 4.5 based on 51 reviews Service
    • 4 based on 51 reviews Value
    • 4.5 based on 52 reviews Cleanliness
    • 4 based on 1 review Pool
  • Recommended For:
    • 40% based on 62 reviews An amazing honeymoon
    • 40% based on 62 reviews Older travelers
    • 30% based on 62 reviews Young singles
    • 30% based on 62 reviews Families with teenagers
    • 30% based on 62 reviews Families with young children

Reviews of Old Santa Fe Inn

( 1-10 of 81 )
4 of 5 stars
Boston, MA
Aug 12, 2008

This is a quaint hotel; actually it is an updated motel. It’s small but appears to have been recently updated; the rooms are comfortable, well maintained, attractively decorated and well furnished. The location is excellent; the Old Santa Fe Inn is located extremely close to the plaza area. You can easily walk from the hotel to the plaza and enjoy.... more

2 of 5 stars
Washington, D.C.
Aug 12, 2008

I booked my mother and sister at this hotel for their trip to Santa Fe last week using trip advisor reviews as my guide. They were very disappointed with the quality of the room (uncomfortable beds, 4 burnt out light bulbs) and by the customer service (told that their room preference was not guaranteed because they booked through Expedia and... more

Management response from
JohnJSmallwood, Manager

First, we'd like to apologize about the burned out light bulbs. It's my understanding that they were replaced immediately. I'd hate to think that the overall quality of our award-winning rooms would be tainted by this minor episode! Regarding the room assignment situation, it's important to note that on the Expedia site, before one clicks to pay for the reservation,...

5 of 5 stars
Bellevue, WA
Aug 4, 2008
1/1 found this review helpful

We had never been to Santa Fe before but definitely wanted to see this part of our country. In terms of our budget, staying in a place that felt hospitable and comfortable, and being so conveniently located to all parts of downtown Santa Fe, The Old Santa Fe Inn was great. Our room was clean and had all the amenities... more

Jul 31, 2008

Clean room. Great breakfast. Close to the centre. more

2 of 5 stars
New Mexico
Jul 22, 2008
3/3 found this review helpful

I booked a standard king room and arranged to have the deposit charged to my credit card. About 45 minutes later, I got a call from the fraud department of my bank notifying me of suspicious activity on my card. This was instant anxiety because the only other similar call I ever got involved the theft of my identity. After... more

Management response from
JohnJSmallwood, Manager

I will contact this client and make amends for this poor experience. As written in the review, we were trying to work through computer (and telephone) issues caused by a lightning strike. Operating systems are back on line now. I apologize for what this client experienced - it was far below the expectations that we set for ourselves and the...

Jul 13, 2008
1/1 found this review helpful

This is a very clean modern little hotel with a great Santa Fe feel and atmosphere. The first thing I noticed was how pretty this hotel is both inside and out. The hotel's adobe style exterior is landscaped with beautiful large native trees, plants and vines. Guest rooms are decorated with functional upgraded southwest style furniture along with cozy very... more

5 of 5 stars
Denver, CO
Jul 11, 2008
1/1 found this review helpful

The Old Santa Fe Inn was a great place to stay. It is within walking distance to the Plaza. We stayed in the Deluxe Suite and it was beautiful. We had a balcony with the most beautiful view of the mountains. Surprisingly, it was very quiet and the bed was comfortable. Housekeeping did a great job cleaning too. They had... more

5 of 5 stars
Memphis, Tennessee
Jul 5, 2008
1/1 found this review helpful

Our room was very spacious, beautifully decorated and clean. The location was about as good as you could get in downtown Santa Fe, a short walk to the Plaza and many places to eat and shop. The price was a little more than what we would have hoped but seemed in line with a facility and location like this. Parking... more

Jun 28, 2008
1/1 found this review helpful

My friend and I just spent a delightful long weekend at the Old Santa Fe Inn, Santa Fe, NM. This hotel is a renovated motel, i.e. parking is right outside the rooms. They've done a beautiful job remodeling it and the rooms are wonderful. Our room had two queen sized beds and a large bath w/tub and shower. The beds... more

Jun 25, 2008
1/1 found this review helpful

The junior suite was attractive and very clean. When I made the reservation, I was told there was no furniture on the patio; fortunately that was not true. The old dried out bath mat however, had to be the grossest one I've ever encountered-- it was a mat that goes under a rug, with suction cups attached. They were out... more

Management response from
JohnJSmallwood, Manager

I have written privately to this guest to address his/her concerns. Several of the things pointed out were very helpful to us, and as a result some changes have been already implemented to make things a little better for all of our guests. The service experienced at the front desk is of course unacceptable, and we are looking into exactly...

Reviews of Old Santa Fe Inn

( 1-10 of 81 )
Travelers Who Viewed This Property Also Viewed
Location: Santa Fe, NM
$243*
Check Rates
Location: Santa Fe, NM
$130*
Check Rates
Location: Santa Fe, NM
$623*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Old Santa Fe Inn? Share your experiences!

Do You Own Old Santa Fe Inn?

Old Santa Fe Inn Address

320 Galisteo Street, Santa Fe, NM 87501