When I first checked in, I walk to the front desk welcomed by the female employee on her cell phone and her friend taking a picture of her. I don't think that was a part of customer service training. When I get up to the room, nice but small. Parking at the hotel was convenient yet pricey, Parking attendants need... more

This is. by far, the worst hotel I've ever stayed! Dirty room full of cockroaches, very noisy, smelly and expensive. Also, this hotel apparently found an extra source of income... prostitution. Just go to floors 7 or 8 and wait for few minutes around 11PM. I have no idea how this hotel got 2 stars! Based on what? The only... more

There is no wireless internet. I called the hotwire staff right after I made the reservations and the representative helped me to phone the hotel right away and confirmed the hotel have wireless internet access. But there is no wireless internet when I got there even on the lobby of the hotel. I had to pay extra for the wireless... more

We only had 24 hours on Oahu and planned our vacation to the letter except for our stay here. No hotels available so we booked this place through hotwire. We arrive at the front desk at 10:30 p.m. and they didn't have our reservation. We were almost opting to sleep on the beach after watching the parade of interesting people... more

Compared to many, I have been lucky not to find bed bugs. However, the toilette didn't flush, and the drain was clogged with hair. The walls are extremely thin so to hear the tenants next to you. In my case, I ended up with a gay couple as neighbors, who was totally unbearable. I had to fight with my neighbors... more

Be very careful of your reservation. Don't book with them, they are scammers and will steal you money! I booked and then had to cancel 2 days after and they wouldnt refund the money! Their policy was outdated and was inconsistent to their online policy of cancellation either 24, 48 or 72 hours prior...STAY AWAY FROM BOOKING WITH THEM. more

We were very pleased with our room for the price that we paid. It was in fair condition and clean. The staff was courteous and let us check-in 2 hours before the official time. I would highly recommend this hotel for those who want a clean, safe place to sleep but would rather spend their time & money on other... more

Ok for the price and only if your are staying a day or two. This is one of the least expensive ok hotels in Waikiki and is in fair location (a little far to lug things to the beach, close to shopping and other Waikiki activities, good from a driving point of view) Parking is $12. Room had microwave and... more

I travelled to Honolulu, with my family from Australia we firstly booked the sister hotel the Resortquest Circle would definately never recommend that hotel for any family, the room was like a shoe box. Requested to be moved out, so stayed at the Monarch and was put on the 20th floor with good views, only problem we had 2 single... more