We (a family of 2 adults and 2 kids aged 11 and 12) stayed at the Caleta Palace in late July for a week. For what we paid for our one bedroom apartment it wasn't bad value. The good bits. It has a nice location, it's right on the beach and we enjoyed a swim in the sea every day.... more

Agreed, this hotel is in a wonderful situ but their overbooking tendancies are dreadful! They don't even apologise for the fact that you have paid for an apartment and get a studio! In fact they are down right rude and I was actually lied to by reception staff saying that I never booked an apartment but fortunately I managed to... more

After redaing other reviews I was unsure of what to expect. Yes, there were several problems with our experience but overall we had a wonderful holiday. The hotel has spacious, comfortable reception areas which are clean and uncrowded. The location of the hotel is ideal, right on the beach and within walking distance of the Water park which was uncrowded... more

;firework display as we arrived,spannish hols,we thought we had a right result it was pure class,got to room wasnt bad,food well i like spannish food,so cant grumble about that ,,it was everything else ,no lock on room door ,,no safe,,no entertainment for us or two kids,no sky tv which was advertised ,no wine for sangria at one bar so told... more

the caleta palace hotel is a beautiful, unique, spacious complex. it's picturesque views are amazing and you are right on top of the beach and in the centre of town. the hotel itself is relaxing and has minimal noise pollution except at night when its entertainment blasts through your balcony doors and at the time of spains world cup winning... more

Just returned from this awful place-almost traumatised! This place is the worst i've ever had the misfortune to have paid good money to be insulted. firstly, we arrived late to this hell and therefore it was morning when we realised that it was a haven for OAP's with zimmer frames at breakfast. I'm not quite that old yet and felt... more

Just returned from a week at the Caleta Palace. Check in very quick and easy, we had access to our room immediately. Room itself was great - absolutely huge and very clean. Staff at the hotel were nice enough - limited English spoke but language barrier never a problem as long as you were pleasant. Food was somewhat hit &... more

have just came back worst holiday ever staff not interested in english people would go as far as saying they hated all british visitors, no reps no contact number to get hold of one,not allowed to get 2 drinks at bar only one so every couple had to get one each so everyone had to go in pairs,they would not... more

the staff here are very rude,they ignore you if possible,when you complain it gets worse . we wanted a relaxing time as my husband is partly disabled,we didnt arrive untill 12.15at night, they had now idea who we wereand spent one hour finding us a room,which was terrible,, when i asked for a little water for husbands tablets they refused.saying... more