We returned from the Iberostar Maya two weeks ago. We chose this resort based on the reviews here on Trip Advisor and I felt compelled to contribute since I picked up many excellent tips from prior posters on this site. Upon arrival, we were upgraded to a superior junior suite without even asking! Large room that was very clean and... more

This is the second time we went here & we loved it the first time, told all our friends etc. This time we went to 2 places hence only stayed 3 days and on the first day my daughters new digital camera was stolen while we were in the room!! We used it & left it out since we were... more

We stayed for three nights at the Iberostar. We booked the Maya because the Lindo was full, and we were desperate to leave the Shangri-la Caribe down in Playa del Carmen (we switched after one night). I had done so much research on this place, but then opted for something smaller, and now I know that I did indeed want... more

My husband, our 18 year old daughter and her friend recently returned from a 5 night stay at the Maya. This was our first trip to Mexico and our first AI. I want to start by saying that the property is beautiful - lush, green, and well maintained. The rooms are beautiful - all are suites probably about 25' X... more

The place is beautiful and the service is good. The drinks and the food are plentiful, although sometimes disappointing in the flavor department. This is an all inclusive and has to cater to many tastes, European, Mexican, and American. So over all they do a pretty good job. Having everything paid in advance is a great way to enjoy yourself... more

We have been to the Maya every year for 4 years with our extended family. This year, I don't think the Maya is at the same standard as in the past. The cart service on the property for guests was non-existent. (At the lower priced end--Beach or Lindo--carts were all over the place with guests. We have a few immobile... more

The property is beautiful and everything is well manicured and maintained. Our room was really nice and clean and the maid service was wonderful. There was plenty of shade and lounge chairs to relax in. We were originally booked at the Lindo and were upgraded to the Maya, which was nice. The property was too big for us personally, you... more

We just got back yesterday from a week at the Iberostar Maya hotel and it was great. We were there for a week and it went by so fast that we could have stayed couple of more weeks with no problems. We have stayed in many top resorts as well as many all inclusive family resorts like Beaches in Turks... more

This was my first trip to Mexico and the second trip for my husband. We were supposed to be staying at the Lindo, but when we arrived for check in they offered us a free upgrade to the Maya since we were on our honeymoon. The room was really nice, it was always really clean, and we had towel art... more