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Seminyak forum: Question on Uma Sapna Villas

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   California
   Joined: Dec 2006
   Forum posts: 40
   Travel map pins: 105 

TravelWithOpenEyes
Reply to this post
Posted on: 10:09 pm, July 18, 2008

They are asking for a copy of my credit card and passport to be faxed to them in order to make a reservation. I am very uneasy in doing this!

Has anyone done this before with this hotel and did you have any problems?

Thank you!

   Perth
   Joined: Dec 2006
   Forum posts: 167
   Travel map pins: 22 

SwanRiver
Posted on: 8:53 pm, July 20, 2008

Sorry, I can't answer your questions specifically, but would be interested to know also, as it is one of the villas I have been considering (they do sound lovely!)

In the past I have made several hotel reservations for Europe online, and this has never been requested - except that they would always take our passports from us on arrival to make police checks (and I must say that made me very uneasy at first until I got used to the idea!)

But we have never had to do this in Bali if my memory serves me correctly.

I would also have reservations about sending a copy of my credit card and passport.

What do others think?

   Bali, Indonesia
   Joined: Nov 2006
   Forum posts: 1,091
   Travel map pins: 112 

destination expert  What's this?
for Bali
BrigidE
Posted on: 9:56 pm, July 20, 2008

I haven't heard of faxing your credit card but Uma Sapna is a very legitimate villa complex - very nice place! - FYI It is policy/law here (hang over from the old regime I guess) that villas and hotels have to register overseas guests to the police i.e take a copy of their passports, nothing dodgy about it - in fact you should be more concerned if they don't ask to do it! but I haven't heard of asking to do it before you arrive!

You could just let them know that you feel uncomfortable about faxing the information but you could email them your credit card number and passport number instead?

   California
   Joined: Dec 2006
   Forum posts: 40
   Travel map pins: 105 

TravelWithOpenEyes
Posted on: 11:31 pm, July 20, 2008

I sent them an email a few days ago and haven't heard back. Just explaining I was uneasy with faxing them all that information and if we could book the room without doing it. I haven't heard back from them which is odd. They have always emailed back within 24 hours. So that makes me weiry as well. But I will send another email and let you know what their response is when I get one.

   Bali, Indonesia
   Joined: Nov 2006
   Forum posts: 1,091
   Travel map pins: 112 

destination expert  What's this?
for Bali
BrigidE
Posted on: 2:26 am, July 22, 2008

I wouldn't worry too much about not hearing back... welcome to Indonesia! I would suggest to resend your email.. it could be a number of things - the usual person is away or because of the powercuts we are having at the moment and/or unreliable internet!

   California
   Joined: Dec 2006
   Forum posts: 40
   Travel map pins: 105 

TravelWithOpenEyes
Posted on: 1:07 pm, July 22, 2008

I did and heard back yesterday. They will not take a reservation without a deposit. They said I could mail a money order for 50% if I didn't want to fax my information.

I think I'll take my chances on them having rooms available when I arrive. If not, there are plenty of other nice places to stay. =)

   Adelaide, South Australia
   Joined: Dec 2004
   Forum posts: 5
   Travel map pins: 120 

Posted on: 5:18 am, July 23, 2008

Hi there

I have stayed at Uma Sapna and will be visiting again very soon. Yes, a totally trustworthy establishment. On my last visit, I thought my computer power pack had gone missing. The staff were very concerned when I informed them via phone to the office. They were in my villa in seconds. I had simply misplaced it much to my shame!!! The villas are great and highly recommended

   Kota Kinabalu, Malaysia
   Joined: Mar 2005
   Forum posts: 391
   Travel map pins: 22 

Posted on: 10:11 am, July 23, 2008

We have gone through these. Follow the link here :

tripadvisor.com/ShowTopic-g294226-i7220-k199…

Uma Sapna is a nice villa, would love going back. We got a one bedroom unit for USD 100 through Villa Seminyak ( booking agent)for USD 100 (low season) for our May 2008 stay.

   California
   Joined: Dec 2006
   Forum posts: 40
   Travel map pins: 105 

TravelWithOpenEyes
Posted on: 10:54 am, July 23, 2008

$100 for the villa with spa or private swimming pool?

   Kota Kinabalu, Malaysia
   Joined: Mar 2005
   Forum posts: 391
   Travel map pins: 22 

Posted on: 1:29 am, July 24, 2008

Sure did. Check this out -

allseminyakvillas.com/17/villa-uma-sapna.html

High & Peak Season Periods

High season period: 20 July to 15 September, Chinese New Year, Easter Week, Golden week (last week of April - first week of May). Peak season period: 20 December - 7 January.

   Kota Kinabalu, Malaysia
   Joined: Mar 2005
   Forum posts: 391
   Travel map pins: 22 

Posted on: 3:24 am, July 24, 2008

spa pool

TripAdvisor™ Best Seminyak Travel Deals

Orbitz.com View Hotel Photos, Reviews & More Compare & Save on Hotels at Orbitz


Recommended deals: Seminyak

Expedia.com To See if this Hotel Qualifies Click Through and Enter Dates
FastBooking.com The Best Hotels at the Best Prices