Hotel Reviews of Shibuya Excel Hotel Tokyu, Tokyo hotels, Japan Skip navigation
Welcome - Already a member? Sign in

Shibuya Excel Hotel Tokyu

Traveler ratings summary of Shibuya Excel Hotel Tokyu, Tokyo Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 100% of travelers (13 of 13) recommend this hotel
4.4 Hotel service Hotel condition Room cleanliness Room comfort
4.1 4.7 4.8 4.6
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Write a review of this hotel (You may be required to sign in to verify your stay)

Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 13 most recent reviews are shown.

Matt J recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 21-May-08

Loved This Hotel

From top to bottom, the staff, room, dining, proximity to everything you could want, this hotel was awesome...

Traveler's tip

Spend the few extra dollars per night to stay here, it’s worth it...

Peng J from Beijing, China recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 4.0
Posted: 21-May-08

It’s very nice hotel

Has nice view and the location is good. Clean and leisure to live in.

A traveler from Hartsdale, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 7-May-08

home away from home

staying here is always comfortable and reliable. highly recommended.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 7-May-08

comfortable

Hotel in a good location for seeing the city and across the street from the train station.

Traveler's tip on nightlife

Great location for the nightlife.

Joseph N from San Francisco, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 26-Feb-08

Most Convenient Hotel in Shibuya

everything about the hotel was excellent, it’s right about the heart of Shibuya Tokyo, I would stay there again when I visit Tokyo again.

A traveler from Los Angeles, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 5.0 5.0 4.0
Posted: 20-Feb-08

Will definitely stay again

The hotel is located in the Shibuya train station. The facilities are new and clean. The view from the rooms is spectacular. The only thing was that the hotel staff wasn’t very friendly in terms of helping us get our luggage up to the room, but other than that, our stay was great. There are vending machines (with food and drinks) and a small coffee shop in the lobby as well.

Traveler's tip on local attractions

This hotel is located in the Shibuya train station, which is in the heart of all of the shopping plazas, restaurants, and department stores. It’s a bit of a trek from Tokyo station, but the train ride isn’t too terrible. For those staying for a week or more, definitely invest in a Rail Pass!

A traveler from Honolulu, HI recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 20-Feb-08

Great find in the heart of the Shibuya

Great find in the heart of Shibuya. Adjoined to the subway station so very easy to get around. Serviced by both the Narita and Haneda Limousine Bus service so transport to/from airports is convenient. Mark City shopping center just floors below. In room high speed internet access is free, a definitely plus for buisness travelers.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 19-Dec-07

great hotel

Everything about this hotel was great, the room, location, staff, and price were all perfect.

teesha m from seattle recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 26-Nov-07

excellent!

right next to the train station and lots of eating very close. will absolutely stay there again.

A traveler from Leesburg, Virginia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 5.0 5.0 5.0
Posted: 13-Nov-07

Great Shibuya location

Great location right in the center of Shibuya with shopping and dinning. Front desk very polite, but not knowledgeable of surrounding area.

Traveler's tip

Rooms above the 20th floor have a good view of the area.

Ross A from North Carolina recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 5.0 5.0 5.0
Posted: 7-Nov-07

Great Value in Tokyo

I enjoyed the hotel and the location. Free internet in the room and vending machines with beer topped it off.

A traveler from HK recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 4.0 5.0 5.0
Posted: 3-Oct-07

Great location!

This is the most convenient place to stay if you want to be in the heart of Shibuya. Being connected to the huge Shibuya station means easy access to JR and Tokyo Metro. Tons of food choices. The rooms are very big by Tokyo standards. Besides a king bed, there’s a square table, a desk, plus a vanity. Bathrooms are also larger than most Tokyo hotels. Only a few staff at the lobby can speak English so make sure you know who they are. There’s limo coach from hotel lobby to Narita Airport. Let them know you’ll be taking the bus and they will "check-in" your luggage and load them onto the bus for you.

Traveler's tip on saving a few bucks

Restaurants on street level are usually more expensive. Save money by choosing places up a few floors.

A traveler from New York, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 5.0 5.0 5.0
Posted: 8-Sep-07

Quality Hotel

The hotel was clean, classy, comfortable, and in a very convenient location right across the street from the train and subway stations. But I felt less than welcome by the hotel staff - something very unusual anywhere in Japan. I couldn’t figure out why this was. Perhaps they cater to the business crowd? I didn’t even get a "Thank You" when checking out, and my Japanese companion commented how strange and rude this was. Over all, though, a nice stay.

Traveler's tip on local attractions

Try getting a room facing Shibuya station and can spend hours watching the waves of commuters crossing the intersection of two main streets in front of the station. This is the shot almost always referenced when there’s a story shown about Tokyo on TV. I asked for one of these rooms but was denied. Not sure if it was because of the rate I was paying, or part of the apparent "attitude". At any rate, the elevators all face this direction and you get a great view to and from your room.

Write a review of this hotel (You may be required to sign in to verify your stay)

Have a question or comment about this page? Let us know.

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Expedia Information:   about Expedia| add your hotel| press room| investor relations| Expedia terms of use| privacy policy| become an affiliate| advertising| jobs| feedback
Expedia Links:   home| flights| hotels| cars| cruises| earn ThankYou Points| Elite Plus| Egencia| site map
Expedia, Inc. is not responsible for content on external Web sites. ©2008 Expedia, Inc. All rights reserved.
Photos: Getty Images, Corbis
Plus sign (+) means taxes and fees are additional.