Arrived with an open mind after reading the reviews on Trip Advisor.

CHECK-IN: This was very swift and we were in our room within 20 minutes of arriving.

ROOM: We were put on the 2nd floor at the rear of the block that overlooks the pool. The room was disgusting. The doors fell of the wardrobe, the boiler was hanging off the wall, the chairs on the balcony looked like they had just been retrieved from the local skip! I took several photos and took these to reception to show Orlando the guy on the desk. Orlando was excellent and had the head housekeeper up to our room within 5 minutes and we were allocated another room on the ground floor overlooking the pool. This room was a 100% better.....and was actually clean. TV is hopeless. One hour of English TV per day and this is normally when you are at the beach or by the pool. Oh, and watch out for the ants in the room. We were raided by ants on the last two days!!

RESTUARANT/FOOD: Food is ok but nothing exciting. The 5pm snacks are hopeless and there is never anything left by 5:15pm. The food choice is hopeless for children.

POOL: The pool was not cleaned for about three days and you could not see the bottom. My son developed an ear infection (along with several others) and had to go to hospital for ear drops and anti-biotics. There was a plaster by the pool side which remained there for well over 4 days!

CLEANING: Rooms cleaned daily and towels changed daily.

ENTERTAINMENT: Nothing to write home about but the staff do try hard and are very friendly. Inte, the head entertainer, escorted my son to the hospital with us and trnslated the problem to the consultant. He was very kind. Samuel was very friendly to my son and kept him entertained.

BAR: The bar is good except for the miserable bar man who works the evening shift. If he does not like tourists then he should seek alternative employment.

TRIPS: We did the Jeep Safari and the Swim with Dolphins which were both value for money.

RESORT: The resort itself is a complete tip! Its a shame the locals do not appreciate the surroundings they have.

BEACH: Nice beach but again rubbish is just strewn all over the place. Shame!

REP: Sandra is excellent and is the best rep we have ever had. Always visible and makes a point of walking the grounds whilst she is there to ensure that no one has any problems.

OVERALL: In general we had a nice holiday. We met a lot of lovely people and it was a very friendly atmosphere.

Bad point is the disco that occurs every Friday and Saturday night in a local club which booms out music until 4am.

In general, a good holiday and good value for money.

if ur planning a holiday in margarita stay at this hotel clea ,basic,food good no poisining like other hotels.basic entertainment just join in make your own fun ,moaning londoners this is only 3 star hotel £300 per week in carribean best bargain u will get anywhere.downside is margarita is like landfill being turned into tourist island trips jeep safari and catamaran to conche island excellent.1st choice rep sandra very helpful .also night life outside hotel expensive that is senor frogs
or hard rock cafe.thoroughly enjoyed holiday different to what we are used to definitely go again except june,july,august humidity too high be adventurous give it a go.john&leslie cleethorpes

Arrived at hotel and was pleasantly surprised, had read a lot of reviews not all of which were positive.
Rooms are basic, but clean and sufficient. Cleaned every day with fresh sheets and towels. Food was great - plenty of choice and did not find food cold at any time. There was also plenty of variety. A La Carte was the same as in the main buffet restaurant, not really worth a visit.
Pool cleaned every day as was hotel grounds. At the bar there was only ever one person on and you tended to wait - but heh you're on holiday - we never found it a problem. Staff are all exceptionally friendly and helpful. Entertainment was ok - typical holiday stuff but the entertainmnet team could be a lot more imaginitive - same dance routine 4/5 times in the 2wk stay. You can play bingo and darts every afternoon and we one numerous bottles of rum.
Beach is lovely, strong currents though, a lot of people still swam, surfed etc.
Having travelled extensively around Margarita this is definetely the best resort - plenty of bars, restaurants, supermarket, street stalls and market. At no time felt unsafe. There is a good bus service to Porlamar etc and used it several times with no problems. 5 bolivars to Porlamar. Also used taxis but beware many are deathtraps - make sure you get in one that looks roadworthy.
We did 3 trips all of which were well worth the money - Land cruiser, shopping trip and Coche Island. Fantastic time with all inclusive meals and drinks.
Across from the hotel is the best exchange "Happy Hills Tours" offer 3 bolivars to the $. The shop in the hotel sells more or less everything and she offers 2.8 bolivars to $.
One lady in the hotel became ill - diabetes played up. The entertainment staff were great and she ended up going to the local hospital and was treated v.well - probably better than here. Treatment is free. I bought medication from chemists and had no problems if your stuck ask either the rep or staff who are more than happy to advise.
We had quite a lot of South American guests from Brasil, Venezuala, Colombia, Chile etc which was great. They were all exceptionally friendly, good fun and it was lovely to watch them dance at night.
We had a fantastic time (especially my 16 year old daughter), would highly recommend and would defintely go back.

My friend and I stayed at Le Flamboyant from 2nd to 16th June, and we had a great time. After reading reviews on Trip Advisor, we decided we would go with an open mind and just see how the holiday went.
We flew from Manchester with First Choice, no delays or any other problems. When we arrived in Porlamar, we had to queue for immigration, which took a while, but our bags came through pretty quickly, and so straight on to a nice air conditioned coach - which we were very grateful for! It took about 45 mins to transfer to Playa El Agua, and it was really nice to be able to see some of the island on the way there.
Check in was simple and easy, our hotel room was in a block overlooking the pool, I think they put most First Choice guests in there. The room was as most people describe, good size, simply furnished and clean. We had a problem with our shower not draining properly; we reported it and someone came to fix it within ten minutes.
The hotel pool and bar are fine, always clean, and not too difficult to get a sunbed! We spent our first week by the pool, and the second on the beach; again the beach and beach bar are great. The beach does have plenty of vendors passing by; if you just say non gracias they move on. We also found the water ok to go in - Im not the best swimmer but felt comfortable being in the water.
The food at the hotel we had no problems with. Each meal gave you a choice of usually two different meats and one fish, with rice, pasta, potatoes or chips and vegetables and salad too. The grill restaurant you can eat at once a week, which was fine too.
The entertainment at the hotel has been mentioned a lot; all I would say is that its obvious that they dont have a large budget, but all the staff work really hard. There were three new staff members who joined while we were there, so hopefully things will improve! If you make the effort to join in, it makes it a lot more fun!
Our trips we booked with Marcos Tours, as is mentioned plenty of times on trip Advisor. We did the Island tour, snorkelling to Los Frailes Island and horse riding. He was very reasonably priced, and took us on the island tour himself, which was great. He met us at the hotel on our first night, and kept in contact with us to let us know of any changes. I also did the one day trip to Canaima, which I booked through First Choice, although I would have booked with Marcos had he accepted credit cards! I found the trip to be excellent, Angel Falls and Caniama national park are absolutely breathtaking.
Overall we had a great holiday; the hotel felt safe and secure, and we had no complaints - I would go again tomorrow if I could! I have travelled extensively to the Caribbean, and felt that for what we paid this was a great holiday.