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The Reefs: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 158 reviews
158 Reviews
5.0 of 5 stars
113
4.0 of 5 stars
27
3.0 of 5 stars
8
2.0 of 5 stars
3
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 33 hotels in Bermuda
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  • Hotel class: 4 of 5
  • Rooms: 67
Description: Widely recognized as the best hotel in Bermuda, this award-winning and intimate hotel offers spectacular ocean views from every room. Perched along... This description is based on information provided by the hotel.
Address:
56 South Shore Rd.
SN 02
Bermuda
Check Rates: $475 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Reefs

( 31-35 of 158 )
“New Lease on Life”

The Reefs

May 6, 2008
6/6 found this review helpful

My wife is a homemaker who was coached by friends who had recently visited The Reefs in late 2007, with rave reviews right down to the rooms recommended. Granted, we visited at the end of April, to May 1st and we were told that construction would interupt two of the formal dining areas due to construction of new units for fractional ownership. In spite of this caution, we redeemed our Aeroplan miles for the flights online and called The Reefs directly to enquire. My wife made all the arrangements with the front desk staff, and asked all the right questions about noise, interuption, and dining capacity due to the construction on site.

Let me tell you the booking process was seamless. We booked their finest suite overlooking the ocean. Having newly renovated every room and bath, freshly furnished, we can tell you this reno have given the Reefs a new lease on life. How can I describe this? Every square inch of exterior is bearing fresh high-quality paint, Right down to the walk ways. Classic soft Bermuda coral on the exterior walls, like the sand, with pristine white walkways, trim and roof tiles. Once inside, and we looked at other rooms to get an idea of junior suites, and poolside rooms, and all featured limestone floor tiles, soft pastel walls, traditional Bermuda vernacular of arches and sconces, then furnished with soft pasel greens, natural blond woods, and thoughtful lighting. Ceiling fans, and brand new digital A/C units. Balconies feature loungers, table and chairs and in our units, a private hot tub in a discrete corner location out of view of all but the longtail birds.

Our impression was: This is Paradise!

But it does not stop there. Bathrooms have been completely renovated with limstone tiles, huge walk in showers with massive shower head, and a hydrotherapy spa tub for two. Again we were taken with the lighting fixtures all on seperate switches so that moods can be set for day or night.

The property is self-containied with pool, hot tub, spa, dining areas and gathering rooms all tastefully refreshed.

The food is five diamond and the serving staff are awesome. While we visited, Coconuts was the only dining area available. This is no sacrifice as the fare that came out of this kitchen is a credit against any high end restaurant. As the staff get to know you, they remember your preferences and offer new suggestions for culinary adverture. For those brave parents who brought toddlers, the staff behaved like nannies, and grandfathers, engaging the youngster's every need.

To give you an idea of the lifetime loyalty of Reef visitors, we talked to a couple who visit twice a year and they had passed their 50th visit last fall. Imagine the connection they have made to this oasis.

The beach is spectacular. It is groomed every day by a "Sandboni", which is a cleaver northern parallel to our ice rink Zanbonis! Bravo beach staff creativity. Every day, lounges and umbrellas are arranged in perfectly straight rows, to set a colourful array of Bermuda colour on an otherwise perfectly pink beach.

Glass bottom and single kayaks offer a glimse of the reefs close up, and snorkel equipment is available. The ocean at this time of year is 72 degrees, so the saying goes, Bermudians do not swim until May 24th. As a northener, the temperature did not deter us from dashing into the crystal waters. Air temp rose to a comfortable 72 degres during the day.

All in, this was the finest four-night vacation we have ever taken. Bathered in luxury, warmth and new friendships, we struggled to return to Canada on the last day.

And, if you are wondering about the construction, we hardly noticed the workers or the site noises over the music of the ocean surf. The workers were highly respectful of their location, and not one cat call or whistle was ever heard as they worked on erecting the new high tech kitchen and dining area to be opened this August, 08. We met the Executive Shef, Laurent Ajas and shared his passion for a world class kitchen that will come online not a moment to soon to tantilize futures guests.

Would we go again? We learned a little secret while checking out. If you book your next visit, you can hold your suite of choice with a future deposit to be requested closer to you next visit. yes, we booked a longer stay, five nights in 2009. Can't wait.

Thanks Reefs for give us a new lease on life!

Sincerely,

Peter and Karen Watson
London, Canada

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $475 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Colors Were Indescribable”

The Reefs

5 of 5 stars
Winter Park, Florida
May 4, 2008
4/4 found this review helpful

We were greeted by name at the airport and whisked away. The hotel had arranged and included in our package transportation to and from the airport. The hotel also included bus and ferry passes for the length of our stay. These were very valuable as Taxis are expensive (gas is over $8.00 a gallon) After observing tourists handle mopeds on the wrong side of the road and reading about tourist fatalities on mopeds, I strongly recommend against traveling by this means on the Island of Bermuda.

Our room was excellent,(Oleander #345) the view and the privacy away from other rooms and venues, i.e. pools and restaurants was perfect.

There are many steps up and down throughout the hotel grounds to and from the beach, restaurants, lounges, pools, etc. and strenuous exercise for those not used to lots of ups and downs.

The food was excellent and they have meal plans that include or exclude both breakfast and dinner, we chose the breakfast option.
While the food was excellent we chose to eat around the island at different locations. One restaurant quite close and within walking distance was "Henry VIII" another in Hamilton was the "Pickled Onion" both offered a variety on their menus

There is construction going on on site but they were very aware of our comfort level and we were not deterred by it.

The weather was cool and fickle, wet and windy one moment and then bright and sunny the next. Highs were in the upper sixties and lows in the lower sixties.

When weather and temperature were cooperative kayaking and snorkeling are great bets.

  • This TripAdvisor Member:
    • Liked — The View!
    • Disliked — Limited choice in restaurants (this is temporary)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gfriii's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 65+
Member since: June 20, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $475 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“In Love with The Reefs”

The Reefs

5 of 5 stars
Syosset, NY
May 3, 2008
2/2 found this review helpful

This was our 4th visit to the Reefs and perhaps was the best stay we've had. Despite our hesitations about the possible consequences of an ongoing renovation (which we were made perfectly aware of by the reservation agent), the staff made us feel perfectly at home and went way out of their way to provide the best service possible. From the minute we checked in, to breakfasts and dinners, to housekeeping and spa services, to our final checkout, every experience was first-rate and added totally to the overall purpose of our trip: total relaxation! We are looking forward to our 5th stay at the Reefs and beyond.

  • This TripAdvisor Member:
    • Liked — attention to service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tooth56's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: May 03, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $475 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The Reefs is better than ever .”

The Reefs

5 of 5 stars
Boston, Ma
May 2, 2008
2/2 found this review helpful

My wife and I returned from our stay at the Reefs less than a week ago. This was our 18th visit . I would like to state that we were fully aware that there was construction going on on the property before we started our vacation and were assurred that there would be a minimum of disruption to our stay. We were greeted as usual by the Reefs staff upon arrival and were catered to for our entire stay. For those who may wonder whether or not the construction interfeered with our visit, it DEFINATELY did not. There was a crane on site ,but it was electric and silent. We were visited daily by a manager to see that our needs were met. and to apologize for any inconvience. We wer visited by the owner, David Dodwell and the Manager , Ben Tutt on a regular basis to be sure we were comfortable. The enhancements to the property to date are great, especially the new lobby and the enlarged lounge area where there is entertainment every evening. The new dining facility is moving right along as is the new kitchen. To have to dine at Coconuts each certainly pleasant. The water views were spectacular. The wait staff and managers did a fabulous job to see that our needs were met. We plan to return to the Reefs in October, if not sooner. The Reefs is alive and well and better than ever. EWW.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates
Average price*: $475 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The Reefs is a perfect spot to vacation”

The Reefs

May 2, 2008
3/3 found this review helpful

If you ever want complete relaxation, excellent food, spectacular views, very friendly staff, great accommodations, choose The Reefs. They are now under some renovation, so the casual restaurant, Coconuts is the only one open, but they made up for that in the food and friendly atmosphere. The construction going on was fascinating to my husband and kept him occupied for hours. The construction was in no way interfering with our stay. The room was beautiful, clean and the staff kept it that way.
We completely recommend The Reefs for a relaxing vacation.

  • This TripAdvisor Member:
    • Liked — cleanliness, friendliness
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deedeePortsmouth_RI's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 65+
Member since: May 02, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Other
Was this review helpful? Yes No
Check Rates
Average price*: $475 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Reefs

( 31-35 of 158 )
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The Reefs Address

56 South Shore Rd., SN 02, Bermuda