Just returned from another great holiday at the Barcelo.
Was previously there in November 07, and had a great holiday then too.
Thought Id send in a review, stating any changes since Barcelo took over.
Overall not too much has changed visually. The property still looks great, and is kept clean all day long. I cant believe how hard they work at this. There are ppl cleaning and doing landscape work all day here.
The rooms that we stayed at are still outdated ( we phoned before hand and requested the same room, which they did with no problem at all), but I did hear from others that their rooms were re-decorated and looked real nice and modern. They are in the process of redoing all the rooms, which of course takes time.
The rooms and buildings are kept clean all day as well, never once was there not someone in the building mopping and sweeping the common ways. Our room , as before, was cleaned 2x a day, with turndown service, and towel change at night , while we were out for dinner and dancing. The fridge was stocked daily with pop, water, beer , as well as goodies. If we requested more, they were happy to get us what we wanted.
The beach was great, and clean too. The water this stay was much cleared than last , and that of course is due to the weather. Seven days of pure sunshine, no rain at all. Although in the afternoon the winds would pick up and sand would blow, and unfortunately many complained of this. We didnt mind it too much , as the breeze was refreshing, and the other option would be the pool , and for us it was way to hot there.
The food, was once again great. It still amazes me on those that complain on food choices. There is aways something to eat somewhere, with many choices. If you wanted americanized food, then perhaps a holiday to another country is not for you. Be a little more open minded and try new things and thier cuisine, you might just enjoy it. The pizza is amazing and very quick. The only dissappointment I had was at the Mexican restaurant, and that being they didnt have any quacamole (which by the way was the best I had ever tasted , at our previous stay).
I have read in some reviews, that service was slow, and often understaffed. In the restaurants and buffet I didnt find that at all. Very promt with water and drink, and to clear dishes. Very freindly as well. The bars, on the other hand, in some cases could of used more staff, but I have to say, I dont think we waited more than 5 min to get drinks. Here I would get mad at other guests , more so than having to wait a few minutes for a drink. Some were very rude, and loud because they had to wait for a drink!!!!!!!!!!!!!!!! YOU are on a holiday, relax, talk to the person next to you, make new friends, enjoy watching the bartenders do their thing. If I were your bartender, I would ignore you too, as no one should be yelled at , as I saw some do. Very disrespectfull.
We didnt do any excursions this time, but did rent a car and toured around the Island, and saw some great things. I was a little worried about driving , but did ok. Made it back in one piece, with no scratches , or dents in the car. Very reasonable prices for renting cars as well. I did do it off resort, as it was much cheaper.
All in all a fantastic holiday, great weather , and met some great people, both tourists and locals. Would recommend this resort to anyone. And will return , next time for a longer stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.