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Barcelo Puerto Plata: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 687 Reviews
5.0 of 5 stars
178
4.0 of 5 stars
189
3.0 of 5 stars
115
2.0 of 5 stars
107
1.0 of 5 stars
98
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#21 of 51 hotels in Puerto Plata
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 582
  • Address: Playa Dorada, (formerly Occidental Grand Flamenco Puerto Plata) Puerto Plata Dominican Republic
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: All-inclusive Spanish-style Beachfront resort located on the Playa Dorada Beach, on the north coast, five minutes from downtown. This description is based on information provided by the hotel.
Business Center No Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $375 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Barcelo Puerto Plata

( 32-36 of 687 )
“We love the Barcelo!!”

Barcelo Puerto Plata

5 of 5 stars
St. John's, Canada
Apr 23, 2008
1/1 found this review helpful

We (13 of us) stayed at the Barcelo Mar. 19-26 and had a great time! The food was great---buffet always had something for everyone, even the pickiest eater, gotta try the spaghetti! The a la cartes we great. The rooms were clean. Not one of us had any problems in the 6 rooms we had. We stayed in buildings 11 and 12, in my opinion the best buildings to stay in. I was there 9 years ago for my honeymoon and it was just as good as I remember!! Clean grounds, restaurants and buildings, friendly people and the security guards were always around the entrance to the beach to check arm bands. We were not harrassed on the beach--the vendors made it interesting--a friendly "no gracias" and they moved on to the next bunch of people. The trip to Paradise Island was fun. The snorkelling was amazing The trip back was a little long, but you get to see some of the country side.
I would definately go back~~tomorrow if I could!

  • This TripAdvisor Member:
    • Liked — The food was awesome! The pool was clean!
    • Disliked — Didn't like waiting in line to book a la cartes.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorrie_in_NL's Summary
Date of Stay: March 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: March 12, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $375 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A great time was had!”

Barcelo Puerto Plata

Apr 21, 2008

Well it was with some concern that we headed out on this vacation, my husband and I, after reading so many negative comments about this resort. I am glad to report that it was a great week, well beyond my expectations. The resort is so well laid out, clean, the food is phenomenal (different themes every night at the buffet), activities staff worked so hard to keep us entertained and amused with their antics. Our room wasn't what we had asked for, we wanted a main floor room facing the pool, king size bed. What we got was a second floor, rear facing, 2 3/4 beds. Whatever, it was fine. We just pushed the beds together and enjoyed the quiet of the treed area beyond our balcony! We were hardly there, so no matter. It was a good room otherwise, the room was made up nicely each day, the floors washed, the bar and snacks re-stocked, lots of hot water and water pressure. We met some great new people to chat (and share a "beverage") with, and had a nice relaxing, kick-your-shoes-off vacation, just what we needed to recharge. We are already planning a return visit next year with our kids.

We were so glad we remembered our floatie for the pool and the thermal mugs for our drinks. Ahhhh! We just wish we didn't have to play the pool chair game at 5am, but sitting in full sun all week wasn't an option for a fair skinned redhead like me!

Thanks Barcelo, and Tito, Victor, and everyone else for a great week. Really, what a bargain for the $ we paid!

  • This TripAdvisor Member:
    • Liked — Lots of choice at the restaurants
    • Disliked — Not nearly enough pool lounge chairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oshawamom's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: October 27, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $375 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“hola Barcelo”

Barcelo Puerto Plata

5 of 5 stars
PEI Canada
Apr 19, 2008

There was 8 in our group going to the Barcelo. First time here for all of us. We flew Transat Air out of Halifax early Wed morning. The flight they tell me was good..haha..(I don't like to fly) and staff at the DR airport great. We arrived at the resort by 10:30 am but check in was not until 3:00.

My boyfriend and I had a ground floor room in the middle of everything. Building 10 Room 101 is a great room. For early morning arrivals pack gear for the pool so you can go swimming while waiting.

The food was awesome no complaints here. We ate at 3 a la cartes..with the Mexican being our favourite. "The buffett always had something we liked.

The beach massage is wonderful...$50US for one hour. The tour "Outback Safari" which you can book in the lobby is by far the highlight of our trip, Our guide Kenny and driver Watchie...took very good care of us. Make sure you ask him for a rum and coke Dominican style. If you go on the tour you will see Dominican life as it is. Tour through the country side..visit a home and school..swim in a warm river, have lunch and go on a river boat ride...boogie boarding in the ocean!

We hung out alot at the main pool...,very nice and clean. The pool bar could use another bartender at times..but Lenny our favorite bartender kept them coming...tips help! The staff is very friendly. The nightly shows are amazing! Lots of dancing and singing.,..believe it or not..they had a karokee nite and I sang a song...what a time!

There is security at the beach entrance checking for your arm bands and keeping others out. The beach disco is fun...with open concept so you get some fresh air and the music is upbeat with lots of sexy dancing.

There are some shops located on the resort and if you walk through the back entrance across the street there is a mall. Lots of nick nacs to take home. A 15 min horse and buggie ride or 1/2 hour walk along the beach will take you to the Flea Orange Market. Over 45 vendors there selling local goods. Some deals but mostly you have to bargain with them.

In all we had a blast..met some new friends and would definately go back again!

  • This TripAdvisor Member:
    • Liked — All activities were close to rooms
    • Disliked — Everything was great
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
valshea's Summary
Date of Stay: April 2008
Traveled with: Friends
Age group: 35-49
Member since: April 19, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Spa, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $375 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Time Once Again”

Barcelo Puerto Plata

5 of 5 stars
collingwood, ont,
Apr 17, 2008
1/1 found this review helpful

Just returned from another great holiday at the Barcelo.

Was previously there in November 07, and had a great holiday then too.

Thought Id send in a review, stating any changes since Barcelo took over.

Overall not too much has changed visually. The property still looks great, and is kept clean all day long. I cant believe how hard they work at this. There are ppl cleaning and doing landscape work all day here.

The rooms that we stayed at are still outdated ( we phoned before hand and requested the same room, which they did with no problem at all), but I did hear from others that their rooms were re-decorated and looked real nice and modern. They are in the process of redoing all the rooms, which of course takes time.

The rooms and buildings are kept clean all day as well, never once was there not someone in the building mopping and sweeping the common ways. Our room , as before, was cleaned 2x a day, with turndown service, and towel change at night , while we were out for dinner and dancing. The fridge was stocked daily with pop, water, beer , as well as goodies. If we requested more, they were happy to get us what we wanted.

The beach was great, and clean too. The water this stay was much cleared than last , and that of course is due to the weather. Seven days of pure sunshine, no rain at all. Although in the afternoon the winds would pick up and sand would blow, and unfortunately many complained of this. We didnt mind it too much , as the breeze was refreshing, and the other option would be the pool , and for us it was way to hot there.

The food, was once again great. It still amazes me on those that complain on food choices. There is aways something to eat somewhere, with many choices. If you wanted americanized food, then perhaps a holiday to another country is not for you. Be a little more open minded and try new things and thier cuisine, you might just enjoy it. The pizza is amazing and very quick. The only dissappointment I had was at the Mexican restaurant, and that being they didnt have any quacamole (which by the way was the best I had ever tasted , at our previous stay).

I have read in some reviews, that service was slow, and often understaffed. In the restaurants and buffet I didnt find that at all. Very promt with water and drink, and to clear dishes. Very freindly as well. The bars, on the other hand, in some cases could of used more staff, but I have to say, I dont think we waited more than 5 min to get drinks. Here I would get mad at other guests , more so than having to wait a few minutes for a drink. Some were very rude, and loud because they had to wait for a drink!!!!!!!!!!!!!!!! YOU are on a holiday, relax, talk to the person next to you, make new friends, enjoy watching the bartenders do their thing. If I were your bartender, I would ignore you too, as no one should be yelled at , as I saw some do. Very disrespectfull.

We didnt do any excursions this time, but did rent a car and toured around the Island, and saw some great things. I was a little worried about driving , but did ok. Made it back in one piece, with no scratches , or dents in the car. Very reasonable prices for renting cars as well. I did do it off resort, as it was much cheaper.

All in all a fantastic holiday, great weather , and met some great people, both tourists and locals. Would recommend this resort to anyone. And will return , next time for a longer stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carol97's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Other
Age group: 35-49
Member since: October 09, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $375 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great vacation and would return in a heartbeat !!!”

Barcelo Puerto Plata

4 of 5 stars
cape breton,n.s.
Apr 15, 2008
1/1 found this review helpful

Reading some reviews before the trip - I must say I was getting a little nervous!! What a relief upon arrival... flew Air Canada and had a wonderful flight..early day arrival and mid day departure for return flight ..which was a deciding factor when booking the trip as we had a 4 hr. drive home to Cape Breton once we landed. Our stay was from April 2 to April 9, 2008. Average check in and no wait check out.
The resort is just a perfect size for walkers.. the rooms are dated but spotless clean ...everything was in working order...no problems at all.. even for a ground floor room... no pests..nothing.
The main pool was huge..lots of refreshments...food was terrific...lots of choice.....daily theme for buffet...friends said a la cartes were delicious...we really do not book because we enjoy the freedom of the buffet..
Loved the stretch of Beach the resort is located on... Playa Dorada.....perfect for a stroll ...could walk for an hour straight ,one way, if you choose..wonderful...only complaint would be the mid afternoon wind which would blow the sand endlessly...but we found a solution for that and moved our loungers closer to the waters edge where the sand was damper and would not blow... that took care of the problem...
Lots of day trips away from the resort if interested... took the Outback Safari with tour guide Julian and driver Watchie...an awesome time !!
To sum things up, we were a large group and had a wonderful time. My husband and I would have no problem returning to this resort again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunrise49's Summary
Date of Stay: April 2008
Member since: October 26, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $375 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Barcelo Puerto Plata

( 32-36 of 687 )
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