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Puerto Plata Beach Resort and Casino: Traveler Reviews

No photo provided
Average price*: $1,300 (year-round)
TripAdvisor Traveler Rating: 3.0 based on 15 reviews 15 reviews
15 Reviews
5.0 of 5 stars
2
4.0 of 5 stars
1
3.0 of 5 stars
4
2.0 of 5 stars
5
1.0 of 5 stars
3
TripAdvisor Popularity Index: #41 of 47 hotels in Puerto Plata
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 386
Description: All-Inclusive, All-Suite Resort located within walking distance of town & 8 miles from airport. This description is based on information provided by the hotel.
Address:
Avenida Circunvalacion Norte
Puerto Plata
Dominican Republic

TripAdvisor Traveler Reviews

Reviews of Puerto Plata Beach Resort and Casino

( 6-10 of 15 )
“A memory maker to be sure”

Puerto Plata Beach Resort and Casino

Apr 4, 2006
7/7 found this review helpful

Well, we won't forget this place, that's for sure! This hotel is filthy. The electricity went off sporadically during the day as did the water (we were told they needed to conserve so only put the water pump on certain times during the day.) The towels were ripped and frayed (when we got them). There were a couple of days when no towels were available and thankfully we had brought beach towels from home. Very musty, lamps were missing bulbs, sheets were not clean, mold growing in the bathtub. Fortunately, we also had the experience of staying at a cleaner, more comfortable resort so we did not leave the Dominican thinking that this represented their hospitality.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: March 2006
Member since: March 20, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Big Mistake!”

Puerto Plata Beach Resort and Casino

Mar 4, 2006
7/8 found this review helpful

My husband and I travelled to Playa Dorada for the 10th time. We try almost all the resorts. Unfortunally to this date, this is the worst. Our room ( sup. oc.view) was on the 3rd floor.O.K. but I had to wash the windows to see the ocean!!! The room was large with a fridge,sofa,2chairs and 2 beds. It rain for 3 days and what a surprise: it even rain in the closet: my husband clothes were all wet; the one in charge of the laundry manage to bring all the pants,shorts,shirts and t-shirts to dry in the laundry room ; the nest day by 10:00a.m. it was all returned to us; but no excuse from the front desk.The staff at the buffet and especially our cleaning lady were all very good. This hotel really need a major clean-up . We will surely not be back at this hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: February 2006
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“great beach musty hotel”

Puerto Plata Beach Resort and Casino

Jan 21, 2006
4/5 found this review helpful

Our travel agent in Ottawa recommended this hotel as a 4 star hotel.Definately not.We were offered an attic room which was very small,very musty and very noisy.We were upgraded to another room on the second floor that was clean and acceptable except the air-cnditioning stopped working a few days before we left
and the mold in the closet. We forgot about the musty,moldy smell till we got home and everyone told us we smelled of mold.We are a bit worried of health issues living in this for a week.We are also ticked off at our travel agent for swearing this was a 4 star hotel,for if we had of know..... On the good side food was great beach was nice and hotel staff were friendly but we noticed by the end of the week the better you tipped the better service you got.So much for all inclusive.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: January 2006
Member since: January 21, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“we had a great time”

Puerto Plata Beach Resort and Casino

Mar 10, 2005
10/11 found this review helpful

my friends and i just went here for one week. when we got there we were a little upset with the hotel,but it soon changed. we had a nice room it was a superior room and it had 2 floors and 3 beds which was a nice surprise. it does look like an older hotel but its still really nice.
The food was very good.There was alot of us who went on this trip and not one of us got sick from the food. There was alot of options every night for dinner,something for everyone. We also really enjoyed the breakfast and lunch. The staff was really good about looking after you during dinner. Your dirty dishes were taken away right after you were finished so the area was always clean. The waiters and bar tenders were very very friendly. We did notice that if you tipped the bartenders you got special treatment. We did this and got better glasses and service. They would also make up a whole tray of drinks for you before the bar closed,so you would have drinks for the rest of the night.
The crowd i went with was very young,so we didnt really enjoy the night entertainment. It was fun for us tho because the beach was very nice to be on at night, and there was also a bar very close by. The bar was very good,they played good music and it was only about a 4 minute walk. My friends and i didnt really enjoy the crazy moon disco that was attached to the hotel,but others seemed to like it.
The pool was very nice and relaxing,they had good music playing the whole time. They also had good music on the beach, which i didnt expect. The beach was awsome,very pretty.
Overall we had a great time. I was a little sketchy after reading some of the other reviews but all my friends and i had and awsome time,and i would go back.
Just a heads up tho, in the dominican you cant flush the toliet paper!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: January 2005
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Families with teenagers
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“What a Great Place”

Puerto Plata Beach Resort and Casino

Feb 14, 2005
4/5 found this review helpful

Wow this is the first time i have been to an all inclusive and i don't have anything to compare this place too.............but i sure did have a GREAT time. Our room was very very clean, the cleaning staff did a wonderful job. We had freash clean towels everyday. The pool area was very nice, execpt that the pool was ice cold, but that didn't bother me cause i'd rather be in the ocean, which was amazing. The jacuzzi could have been a little warmer as well. The crappy thing about the pool area was trying to find a chair. People would put there towels on a few chairs and leave for 4 hours so no one else can sit on them. C'mon have some curtosy. The beach had white sand and the ocean was so blue. It was a little cool getting into it, but once u got use to it, you don't wanna come out.
The food, was alright, there was always a different theme everday and they tried to have different stuff. Breakfast was great....that eggman sure can make a hell of an omelette. The snack bar was good too when u wanted something quick. We ate at 2 a la carte restaurants, Michealangelo's....appetizers and soup were good...i had pasta, not so good. Edens on the other hand was much much better. The drink bars were wonderful, the bartenders made it so much fun and were so friendly. You gotta try a "Banana Mama" when u have 1 you'll be hooked. The entertainment crue were so friendly and outgoing. Wait until u met "Blackie"......he is a character. The disco Crazy Moon was good too, but it kinda sucked cause u have to pay for your drinks there which can be pricey. The casino on site isn't anything special.....but why would u wanna waste your time in there.
Overall we had a wonderful week and the weather was amazing.....i got the best tan ever!!!
Now that I have been on this all inclsuive I am hooked.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: February 2005
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
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Reviews of Puerto Plata Beach Resort and Casino

( 6-10 of 15 )
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Puerto Plata Beach Resort and Casino Address

Avenida Circunvalacion Norte, Puerto Plata, Dominican Republic