My husband and I took our 3 children, 13,11 and 9 on our first family vacation on Jun 3 -07. The weather was amazing!!
The resort was great for families, the kids club worked hard at making the stay enjoyable ....the sports counter was great for our son. The kids really enjoyed being there, the staff were friendly, the food was great however, was ready to come home to eat by the end of the week. The a la cartes were good, recomend the steak at both italian and the grill for sure!
Our only complaint was the sellers on the beach they were really overwhelming, too many hanging around this end of the beach.
Every experience is different however if you try to remember that these people are working hard to make your stay enjoyable, and that you are not in your own country so dont expect it to be classed as it would be here, you will have a great time!
Tips: bring 30 plus sunscreen (expensive there) advil, ear plugs if needed, bug spray ( they were bad in the evening)

Dont Go For the Tour they offer you of the Flaminco it is a waste of your vacation time!!!

To snorkel go left on the beach follow up past the stream that runs to the ocean, cross, and in front of the Grand Ventanna you will find coral, bring a bananna and some bread and you will be amazed at the beauty!!

ENJOY!

I have been to this resort four times and each time has been a wonderful experience. The staff is very friendly and always willing to assist you anyway they can. The food is good and there are plenty of spots for food and beverage throughout the entire day. Be sure to get out and visit some of the surrounding towns and/or hotels.

We found this resort fabulous, the staff go above and beyond and are always smiling. I can safely say the staff were the most pleasant people. Always cleaning and straightning up. The cleanliness was unbeatable the beach breathtaking and the location incredible. I plan to return here several times and recommend this resort to everyone and anyone. It's worthwhile and memorable, and a chance of a lifetime.

Avoid this hotel. someone walked into our room in the middle of the night. rooms do not have very good security. if you have to stay in puerto plata then avoid this place, otherwise stay in punta cana.