returned oct 12th 2006 6 of us went to celebrate our 25th anniversary we could not fault the place they could not do enough for you. only disappointing part was after 11pm only disco was open not to our taste but bars was open till when ever, food was not brill but we did not go hungry at all. entertainers was a laugh and worked hard on evening entertainment. weather was out this world over 95o every day to hot.... ocean world is a place to remember swimming with dophins will not forget ..if you want a shopping holidays its not the place no shops in sight only cab ride to puerto plata but needed a guide dissapointing but we did not spend any money there much to hubbys joy overall we could not fault the place would return in a couple of years do not worry about other reveiws go and try it for yourself

This hotel is the holiday from hell. we urge all people planning to stay at this hotel to book somewhere else or spend summer in England, it really is that bad, all of the bad comments on here are true. We do not need to explain the problems all of the other comments list them. We spoke to many other people who felt the same about this hotel and we are suprised that they haven't expressed their opinion about the hotel on this site.

i would not recomend this hotel to any body. i went with my 8 yr old son and there was nothing to do. there were no activities at all. there was certain staff that were horrid to my son, the rooms were filthy and even the holiday rep quit his job while i was there because of so many complaints. as for the food it was ok but very repetative. what we werent told was that one day there would be at least 3 coach loads of local people who trashed the place. dont get me wrong the staff were lovely all except 1. this place is most deffinately for elder couples who want nothing more to do than relax and sunbathe not for families or younger people who want to have a really enjoyable holliday.

We stayed at the Hacienda Garden Clb in july 2006 we thought it was going to be a dream holiday it was a nightmare the food, accomodation and entertainment left a LOT to be desired the food was disgusting nothing was hot, even he a la carte was a joke, the accomodation was shabby and in need of repair, the ight life was non existent it was dark by 8 o'clock and the lighting at the bar was so poor we couldn't see each other or the company we were in, thank goodness we met some really great people who at least made the time easier, couldn't wait to get home again will never go back.