I went to Puerto Plata this past February with a group of friends and stayed at this resort. I was very satisfied with the attentiveness particularly in taking care of logistical details. There was a shuttle bus that picked us up from the airport and dropped passengers off at different resorts. The next morning we met our representative that gave us all the information regarding excursions, currency exchange and other tourist need-to-know.

The resort itself is okay. Definitely not a 5-class spa resort for honeymoon couples. But I had a great time hanging out with friends. I liked our room because overlooked the pool and the beach. The 2 pools were really nice and what I imagined a nice vacation to be. The beach area of this resort is not that great. When we walked to the other end where there was a market place, the water looked so much more clear and the sand felt nicer.

I enjoyed the buffet though they seemed to serve the same thing everyday. I liked that the dining hall was large enough and we could always find a big table (cos there were 8 of us). And I can't say that the a-la-cart meals were extraordinary either, it was the same quality food as the buffet but with someone serving you.

The evening entertainment wasn't that good, actually kinda lame. We mostly did our own thing or went to Mengu which was a club near by. But excursions were worth it, we had a lot of fun riding ATVs, parasailing and touring the country side.

The only major complain I had was that the main bar always smelled like somebody just threw up. It smelled disgusting.

A group of 15 of us just got back from vacationing at this hotel. upon arrival it seemed nice. Howver, in our room we had no hot water. Our friends in the same building had no hot water either. After 4days of complaining, requesting a new room, being told lies, and most importantly no hot water (not even warm water) we recieved a room switch because i had a friend flirt with the manager. If you want to speak to a manager-good luck!! he is either at lunch or not there, it seems there is no one in charge. The staff wasn't very helpful either. the people at the front desk have no authority to help you when a problem arises and because there is no manager you are absolutely screwed.
the food at the hotel was pretty bad. the buffet had receycled food from the day before and did not look very fresh, not that i require fresh food but it looked like it was reused food from a few days back. the steakhouse is alright and the italian is ok make sure you don't order the fusili because the taste is terrible.
If you are going to book a tour make sure you know exactly what you're getting because the tour operated we booked with lied about what we were going to do on an excursion. we were promised a party yatch and champagne and all we got was a 4 hr bus ride and 2 hr of snorkling.
the beach for the resort was alright but the water was dark and murky. if you walked down the beach two resorts over the water was clear and clean..it makes one wonder!
if you're going to party the hotel has a beach bar but it closes at two. within the hotel the bars stop serving alcohol at 1230, not one am.
even though its cheap i wouldn't recommend this hotel, spend an extra few bucks and stay at the barcelo.

Firstly please don't believe any bad reviews about this hotel as they are simply not true.
I am a travel Agent for a well known UK company so have heard my fair share of bad hotels this however was not one of them.
We returned home on 22nd April after a wonderful 2 weeks at the hotel where we also got married!!! The staff alone are the main selling point of this hotel especially the Guest Services Freddrick and Ambioris nothing is to much trouble for them.
The hotel is clean and tidy as are the rooms in fact everywhere you look there is always a member of staff cleaning something!
The entertainment team do an amazing job with both the kids and the adults too, we;ve been home 3 weeks and our kids are still crying for Bonny and Mercedes from the entertainment team.
We were a group of 13 all mixed ages between 2 and 60!!! and we are all set for our return to Occidental Allegro later on in the year.
We've booked our holiday and wedding 18 months in advance and from the time i booked it was looking at the reviews and dreading what kind of a place this was going to be and anyone else planning a trip there rest assured you will definalty be pleasently suprised and that is my personal and professional opinion this Hotel and its staff get the thumbs up from the Harris family.

We just arrived home after our 4th stay at Occidental Allegro Playa Dorada and we had another great vacation in our second home, as we say, back to our Island family. We have been going to Puerto Plata since 1993 and have always enjoyed. The Occidental Allegro Playa Dorada staff are the greatest. All of the people that work there, from the ladies that do the rooms, people in the buffet and restaurants, the bar tenders go out of their way to make sure things are ok. I would like to mention Friedrich Stieb, Guest Services, who always is there if anything is needed. He is the best, always so helpful, hope he is there for years to come. Also, Chef Mario, a great person and a great guy, Jose Cruz, always checking to make sure things are the way they should be. If we have a problem it is always attended to.Our family has already booked for 9 members to go back in Oct., 2008, and some of the family members are counting the days down alreday. Looking forward to our next visit. Thanks again. Shirley and Gene, Spencerport, NY USA