ok here is the story. we arrived and recieved a room fairly quick. I had requested a ground floor due to the fact that i had two little kids with me and thought it would be more conviniet. when we came into the room it was all discusting and old. I expected a lot more from a 4.5 star hotel/resort. The room was tiny, no closet space and barely any space to move around. It looked like the last time there was anything done to make it look nice was pre ww2. we keapt the room only because it was the ground floor otherwise it was the 3rd floor. the bathroom in the room was discusting and old with old tubs and shower curtains with mold on it. the drain system didnt work. the maids were just horrible. they dont understand a world of english and i keapt asking them to clean early cause i have a baby will go down for a nap and they didnt do it. we stayed ten days and sometimes our room was not cleaned for two days in a row. i never had this at any resort we stayed at. they clean all day long and people cant even go rest in the room . if they do they will not be cleaned. we stayed in building number 4.they said if we want an upgrade it was a 40 dollar charge per person , perday for a club room. the choice of food was just horrible. it was the same thing everyday. rice , rice and rice with everything. they had a barbecue one day at the beach and then u had the left overs from the beef leg as a stew the following day for lunch. there was no viriety. i cant recommend anyone with kids to go there cause there is nothing for them to eat. i had both of my boys on cereal and yogurt all day long. so to finish this long story. the resort is old , the rooms are nasty and the food is bad.
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