My husband and I decided to take a well deserved rest for JUST THE TWO OF US - for the first time in almost 14 years. Our agent suggested the Dominican Republic, and then the Excellence Punta Cana resort. We've stayed at our share of all-inclusives (including Sandals) and were not impressed. The Excellence changed that and we can't wait to try another one of their properties! This time, we did not stay in the Excellence Club rooms, but I did not feel that we were missing out. However, next time we may try them just to see if we were!
From start to finish - a completely worry-free and relaxing vacation. We were picked up at the airport by a van cab with only one other couple. We arrived within about 1 1/4 hours and were immediately greeted by a smartly uniformed bellhop, who relieved us of our bags while a lovely lady presented us each with a cool towel and glass of champagne (yummy Spanish bubbly - always complimentary).
It was about 11pm, so we were tired. We opened the door to our suite & gasped to see it was about the size of our living and dining room together, with a jacuzzi bath & canopy bed - just like in the pictures. Clean, smelled great ALL the time. Only point in question - we received anywhere between 2 and 4 large towels each day - however, the mini fridge was well stocked and there was twice daily maid service (turn down service at night).
Too tired to venture out, yet famished, we ordered room service (complimentary always - 24 hours - really!) and 30 minutes later we were eating absolutely delicious food. A couple of times, we received slightly different things than we ordered, but whatever we got, it was wonderful and served with a smile.
The next day, we were astonished by the natural beauty of the beach and the gorgeous, well-kept grounds, complete with live flamingos & parrots. The beach is quite private (though technically federal property) because there are really no other hotels nearby. The water is rough - the first 4 days we used the boogie boards, but the last 3 the beach was closed for swimming as the waves were reaching heights of 10 feet or more. No problem. About 30 feet away on one end of the beach, and a couple of hundred feet on the other, the water calmed significantly and if you wanted ocean swimming and some snorkelling, you had it.
A big thing - we always had large, clean beach towels at any time of the day (complimentary) and we always had a place to rest on the beach or poolside - whether it be one of the curtained, canopy beds, smaller settees, hammocks or comfy beach chairs. No line ups for palapas or shade palm trees - there was plenty for all, and our hotel was at capacity.
The pool was amazing - big, clean, nice temperature. There were always activities if you wished to join in. The drinks were free flowing and amazing - premium liquors ALWAYS available (all complimentary again). Each day, there was a different featured cocktail to try - the bartenders were competing with each other all of the time to whip up the most delicious beverage.
The staff were incredibly well-trained and always available should you require anything at all, but not pesky and in-your-face. Everyone seemed to get along - they always had a lively banter going back and forth.le still providing me with excellent service. It was a great feeling to see everyone having a good time while doing an amazing job. Hola Altagracia (at kafe cafe beach bar) - que linda! There were drinks staff on the beach, at the pool - everywhere! Pizzas & sandwiches were brought poolside every afternoon & barbeques and paella's were abundant at lunch time on the beach.
There was minimal waiting for a seat in one of the several a la carte restaurants (we had a one hour wait for the French restaurant one night, but we were able to walk away and have a drink at one of the bars while waiting - they give you a little disc that looks like a spaceship that lights up and buzzes when your table is ready). Every other night, we were seated right away. The a la carte restaurants were great (with the exception of the Lobster House - not traditional lobsters, but prawns, and they are a bit mushy when cooked - I'd miss this one for dinner if we went again). All of the others were great. The buffet was available for breakfast and lunch if you wanted. Hilario whips up a great smile and a terrific omelette.
We took tennis lessons with the resident pro Rolando - he is truly amazing and patient. I've never really hit a ball and he had me competently rallying after the first hour. There is a very minimal charge for the lesson and I'm certain that I will be hard pressed to find anyone else as good as he is at instructing. We met some other couples who took lessons as well (they were players) and they confirmed that fact. Even if you've never thought of doing it - take a lesson from Rolando. I now have a good beginning from which to actually learn how to play, and it was really fun!
Gym equipment was better than I've ever seen - newer, neater and very clean. Definitely lacking in aerobics classes - they could really use a few trained instructors - the resort is so relaxed, that a great yoga class or dance aerobics class beachside would draw a big crowd. The one yoga beach class I went to, one of the guests wound up teaching it!
On the very last day, both my husband and myself had slight cases of "boogie belly", but 2 tabs of immodium advanced cured that immediately - don't have a clue what could have caused it and it was only a teeny speedbump in our perfect vacation. You are not supposed to drink the tap water or brush your teeth with it, though it is purified.
I really can't wait to go back to try another of the Excellence resorts. Contact me with any questions.






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