Our family of five, my husband and I in our 40's and three kids age 13, 12, and 5, stayed here April 21-28. Overall I would have to say our stay was better than average, but you have to take the good with the bad, plan ahead, and make it your own vacation. It helped immensely that I spoke Spanish. We visited from the US and we were definitely the minority. A lot of German and French/Canadian at the resort. My husband is very high spirited, so it helped in making our vacation fun. He enjoyed playing beach volleyball with our daughters and others. My son enjoyed the kids club, and the staff from the kids club really made an effort to get the kids involved. My son absolutely loved Pablo and to this day is still saying that he misses him.
check in and the rooms.....Check in went smooth for us, however, I had emailed the resort several times prior to our arrival with requests for our family due to medical conditions my 5 year old faces. Our request were partially met. They did not have connecting rooms at this resort so they put us in a family suite (although we had the option of two rooms right next to each other but the thought of our kids in one room and us in the other just didn't float with us, even if it was just right next to us), for more reasons than one...safety, medical issues with our son, two beautiful girls in a foreign country, the age of our children.....etc...etc..... A family suite only had one bathroom which was a down side to it all, not to mention that the master room was also the living room so we had no privacy. But, because we didn't want to leave the kids in a room of their own, and we didn't want to split the family up on a family vacation, we decided to take the family suite. On the plus side, we had a beautiful ocean view and got the free upgrade. Rafael at the front desk was extremely professional and courteous. Given one can only work with what you are given and he can only give out the rooms given at the resort....he can't make something magically appear that isn't there...the situation was well handled and he gave us the best two case scenarios and let us decide what we wanted for our family. I think it definitely helps that we emailed ahead of time...several times...and made our request well known. It's true what some other reviews say about the bathrooms having windows panes as the upper half of the door. We asked for thumbtacks at the front desk and hung a towel up with them to resolve that problem. We did encounter a problem getting hot water....it was warm at it's best, but pressure was good. No plugs for the tub, so bathing my son, I had to run the shower, but the nozzle for the shower was a removable one, and used it. Rented the lock for the safe to secure our more important items such as jewlery, ipods, wallets and passports. They did fumigate...I refused due to my son's medical condition just didn't want to take any chances. My son slept on the sofa bed. One morning after he was given a comforter to cover himselft with by housekeeping, he woke up scratching a lot with tiny bumps on him. I have to be honest and say that I don't know if it was due to bedbugs from the comforter (he didn't have them the previous two nights on the sofabed so they didn't come from there) or if they were a reaction he could've had to the sunscreen I was using on hime as he is sensitive to a lot of things. I will never find out. I do know that I never used the comforter again, and they seemed to go away although he scratched for two days and being I came prepared for him, I had benadryl as well as Benadryl gel I could apply to his skin. I continued to use the sunscreen because I really didn't think it had come from that since he's used it all his life. He played a lot in the sand as well....so who knows.
Food....adequate but nothing to brag home about. Breakfast was good. My son liked the omelettes. Not the kind we are used to here in the states, but still good. pancakes available, bacon, sausage, potatotes, crepes, a few cereals, yogurts, fruit, fruitshakes (bannana, pineapple, papaya, and melon). A lot of breakfast choices. My husband loved the chicken at lunch by the beach grill. The buffet for lunch was average at best, but always something could still be found. Two out of five of us had stomach problems and three of us did not. Funny thing was that those of us that usually have weak stomachs at home were the ones that were fine on the trip. The breads morning noon and night along with breadsticks and flatbreads were delicious and quite surprisingly good. My husband really enjoyed the chinese stations. I had a little bit one night and thought it was good too.
The Italian place only had pizza, no other specialty dishes, but the pizza was good and so was the service. The seafood place only had one fish plate that was included...anything else was available for a price of at least $28 american or so and I didn't enjoy the lobster in the white sauce and then back into it's shell. I forget what it was called. It was prepared with the lungs and all and had a very weird taste and the next morning was the only day I actually had stomach problems.
The pool and beach. The pool was clean the entire time we were there and my son loved it. The water was nice. The jacuzzi temperature was the same temperature as the pool water. The beach was spectacular. Cleaned every day from seaweed and the water gorgeous aquamarine and warm (low 80's). The sand pinkish white and soft and we just loved it. Played many beach games. Did a snorkeling excursion through the hut to the left of the hotel where you can book on the beach which was average but then got our wristbands stamped and had unlimitted use of snorkeling gear, kayaks, boogieboards, etc for the week. My kids had a blast with the boogie boards. Even though the waves are no where big enough for boogie boarding, they still had a fun time. Plenty of lounge chairs on the beach. If you want one under a beach hut, you better be up by 6:30pm!!!
One of the excursions you can book from the hut on property or the hut over by the water sports talks about visiting a giant inflatable slide. This slide is actually a public slide set up on the beach at the Fiesta Resort. As you face the ocean, you take a right and walk the beach to get to the Fiesta Resort. It's quite a walk (about 20 or 25 minutes), but we took it and it was well worth it to get to the water slide. The kids loved the slide...they spray water down the slide and you prior to going down the slide so it then becomes a water slide. You pay "X" amount and then get to go down the slide an specific amount of times depending on the amount you pay. I believe we payed $10 for 14 slides. They give you 14 rubberbands you can put around your wrist and they take one away every time you slide down once. You can also pay $5 for 6 slides. The kids had a blast and my husband and I even went down a few times and enjoyed it. It was one of the highlights for my 5 and 12 year old. You can take a taxi to the resort, but then I guess to get onto the beach you would have to explain once you got to the Fiesta resort how you wish to use the water slide located on their beach and I would think it shouldn't be a problem. Afterall, it's not like the resort would serve you their food or drinks if you don't have a wristband from their resort.
Other excursions.....My husband and daughters did the 4X4 excursion that can be booked at the hut over by where the towels are given out. It was the best price he could find and he looked around a bit. They told him it was a three hour excursion. He and the girls said they really had a good time. What they fail to tell you is that it takes over 2 hrs to get to the place because they stop for other folks at other hotels along the way. On the way back they said it was quicker but still a bit of a way. They left the hotel at 1:30pm and I was actually at the front desk asking if they could please find out where they were and all because I was very worried about them since it was 6:30pm and they still weren't back from what was supposed to have been a 3 hour excursion. As a mother and wife one worries and you think the worse. I was glad to see them when they got back and they said it was a fun time, but they were dissapointed that the time to get there and back was so long and that no one told them when booking.
We have been to Punta Cana before. We love the beach there. We have stayed at other resorts that are nicer. I must say that this is a good resort if you have younger kids. Two of the other resorts I stayed at I did not see the animation staff get as involved with the kids as I saw here. Granted, they are gone from noon to 2 or 3pm and then again from 5pm to 8:30pm and then they have a little kids show on the stage for 1/2 hour for them, but when they are around, they keep them entertained very well. They don't have a club per say. They just do activities. Their "club" is an outdoor playground with a covered terrace. Nothing with an indoor playroom with airconditioning or anything of the sort. When I went next door to the Ocean Blue to check out their grounds with my husband....they had much bigger grounds...so big that they have a tram to get you around...but they also had a nice club for the children..an actual playroom with airconditioning...etc. They had a rock climbing wall for the kids at Ocean Blue as well as a trampoline. But.....bigger isn't always better. Although I would go for bigger next time as our kids will be older and it would be nicer, when we walked through the bigger resort at two different places (Fiesta and Ocean Blue, both our daughters commented how they were happy they were staying in a smaller place where they didn't have to walk so much to get to things and how it just felt safer for them. You do get a better feel. It's hard to explain. I did see security guards on the beach at all the resorts, although I have to say, for whatever the reason, LTI seemed to have more than the other resorts.
Would I go back to LTI, probably not, but not because of any major problems....just because there are so many other places in Punta Cana that I would like to try as well.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.