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Punta Cana Princess All-Suites and Spa Resort: Traveler Reviews

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4 of 5 stars 478 reviews
478 Reviews
5.0 of 5 stars
239
4.0 of 5 stars
139
3.0 of 5 stars
37
2.0 of 5 stars
45
1.0 of 5 stars
18
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#10 of 74 hotels in Punta Cana
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  • Rooms: 270
Address:
Playas de Bavaro
Punta Cana
Dominican Republic
Check Rates: $175 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Punta Cana Princess All-Suites and Spa Resort

( 53-57 of 478 )
“Great trip but not perfect”

Punta Cana Princess All-Suites and Spa Resort

4 of 5 stars
Nova Scotia
Apr 30, 2008
8/8 found this review helpful

My husband and I along with two other couples traveled to the Punta Cana Princess the beginning of April 2008. Overall I have to say we really enjoyed this resort, however we did have some problems. This may be a bit long but bare with me, hopefully it will give a good honest review.

Flight - We travelled down with the Regency Club through Air Transat. Flight was fine. It was very early in the morning and a bit cramped but I guess that is to be expected on these kinds of airlines. Bus to the resort was actually a lot of fun.

Check in - Check in on the other hand did not go so well. If you go here and have someone by the name of Solomon serve you at the front desk wait for someone else. He was rude and just overall a jerk. We had requested to be in the same building as our friends and we had also requested king beds. They had us in separate buildings in two double beds. Also we had been told that Regency Club guests were in either building 4 or 5. This is not the case. You only get in building 5 if you specifically book an oceanview room, which was not offered to us at the time of booking. However if you kick up enough of a stink and maybe throw in a few tears they are pretty quick to try to accomodate you. They were not able to do anything for us the first night but asked us to come down the next morning and they would move us which they did. We also waited a long time for our luggage to arrive at our room got fed up and finally went and got our own. So once we were all situated in our final rooms for the week everything went much better.

Rooms - We ended up in a king room in building 1. I was a little concerned about this but actually the room we were in was really nice. We were in 1009. It was very spacious and very clean. The bed was surprisingly comfortable and the shower had good pressure. May seem trivial to some but I like a shower with pressure. The rooms do however have a smell to them. Not a bad smell but I was wishing I had brought a scented candle or some room spray. I did brew some coffee and that helped. It is almost an over air conditioned smell or something but not so bad that it bothered you.

Resort - The resort itself was beautiful. The grounds were so well kept and everything was clean. The pool was really nice with a swim up bar. We really didn't have much trouble finding a lounge chair but if you want a bed you had better plan to be out early, like 6-6:30 am. We really didn't care and really didn't want to get up that early so we just took what we could find. Although you are not suppose to, everyone does reserve with towels and books.

A la Carte Restaurants - We ate at all of the a la cartes with the exception of Mare Nostrum in the evening. We really enjoyed La Petite Fondue. The Tex Mex Steakhouse was good as well. The Italian was OK for the main dishes but the starters they bring are delicious. We also tried two restauarants over at the other resort. We ate at the Mexican which again was good and the Chinese which I think was my favourite. The starters there were excellent as well and I really enjoyed my curry chicken dish. However we had two who had the pork and did not enjoy it and one who had the beef and said it wasn't very good either.

Buffet - We ate primarily at the main buffet up by the lobby for breakfast and we alternated between there and the Mare Nostrum for lunch. The selection is better at the main buffet but I did enjoy the nachos and pizza down by the beach. The Mare Nostrum also had one of our favourite waiters, Sarapio. Another great person was Santa. We ate at the buffet one night and it was fine. You really don't go to an all inclusive for the food.

I guess that is about it. Overall we really enjoyed our stay at the Punta Cana Princess. It was relaxing and quiet. The fact that it was adults only was a real bonus as we were there for a relaxing take it easy kind of time. Now I will warn that this is not a party resort. There isn't much in the way of night life. There were activities in the lobby at night that we went to but at the end of the day we were so exhausted we really weren't all that interested in night life. There is however a disco on the other resort you can go to if you want a party. So if you are looking to just kick back and relax in a quiet surrounding definitely consider this resort.

  • This TripAdvisor Member:
    • Liked — Adults only, nice size rooms, everything was very clean, friendly staff
    • Disliked — problems with check in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyleyNS's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 25-34
Member since: October 28, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $175 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“2 Weeks at the Punta Cana Princess”

Punta Cana Princess All-Suites and Spa Resort

3 of 5 stars
Clarenville, NL
Apr 24, 2008
6/9 found this review helpful

We stayed at the Punta Cana Princess From April 7 to April 21 and our stay at the resort was for the most part enjoyable.

This is a lovely well kept resort . The grounds are perfect and the pool and beach are spectacular. This resort seems to be maintained better than its two sister resorts next door.

We found the food to be better than most resorts we have visited ( 4th time to the DR) and there were always lots of choice at the buffett each night. We ate at 4 of the restaurants are they were all good - Steak house, mexican, fondue and italian. The restaurants on the resort don't take reservations so you need to show up early (before 7PM) or you could be in for a long wait. The restaurants of the sister resorts next door need to be reserved and I like this better as you know there will be a table available for you.

This is a very quiet resort with little night life - after 10PM everybody is gone to bed, Perfect if this is what you want but don't expect it to be party central. You can go next door to see a show or go to the disco (only has free drinks from 11-12) if you want a bit more nightlife.

I had a few issues with trying to get a place to lie down at the beach or pool. People are up as early as 5:30 reserving their chairs and by 8;00 there is nothing left. Hotel policy says this is not allowed but everyone including the staff ignores this. They really could use more loungers on both the pool and beach areas.

Service at the buffett is good but there were times that it seems the staff were overworked and it was difficult to get a second glass of wine or water.

The biggest issue I had was with fly bites. The first week we were there it was windy day and night and we had a few bites despite wearing repellant every day. On our second week the wind died down and we were literally eaten alive. I was getting 3 or 4 new bites each day and the old bites would not heal. It came to the point I did not want to go out after dark as I could not handle getting any new bites. There were not Mosquitoes but very small flies that had a huge bite and did not seem to know that DEET was not the main course for their dinner..

This resort and its two sisters resorts are surrounded by a huge swamp that is the perfect breeding ground for these pesky bugs. Their were alot of people complaining about this on our trip home.

For this reason I would not return to this resort as the bites were very painful - enough that I could not sleep at night. The bites on my arms became infected and I am now taking antibiotics 4 a day for 10 days to clear this up.

They really need to deal with this issue if they want people to return.

  • This TripAdvisor Member:
    • Liked — Beach
    • Disliked — Inscect bites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willy899's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: April 24, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $175 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Resort, So Much Fun!!”

Punta Cana Princess All-Suites and Spa Resort

5 of 5 stars
Ontario, Canada
Apr 23, 2008
7/7 found this review helpful

My sister and I went to this resort for our annual "Mommies Vacation" from March 28th to April 4th, 2008. We have been away every year for the last ten years to many different tropical resorts. This resort was definitely our favourite to date. The front desk staff were very friendly and accomodating. Our first room was on the main floor and we really did not want to be on the ground floor. When we went to speak with the front desk -Julio - a very handsome man - happily changed our room to a third floor room. The room was incredible. We had wonderful views of both the pool and the ocean. The room service is fantastic. I don't see many people mentioning it but it is available 24 hours a day and they deliver your order very promptly. (I really liked the salads on the room service menu - I acutally found them to be better than the salad at the buffet. ) The staff at the resort are by far the nicest I have ever encountered at a resort. All of them SMILE constantly and are very pleasant and try very hard to speak English with you. The bartenders are very nice - but I did find that they do not serve the international brands of liquor and beer unless you ask for it and it gets kind of tiring to always have to ask when you go to order a drink. The bars all close at midnight except for the beach bar and they do not budge on this. A group of us were in the lobby one night and they would not serve anyone a drink after 12:00. This is not a complaint - they still have one bar open 24 hours - but when you are enjoying yourselves in the lobby - it is a pain to walk all the way to the beach bar to get drinks. The animation staff are really this nicest I have ever met. Jesus, Jose and the rest of the animation team are very pleasant and try really hard. It was the perfect balance for me because I don't really care to get all involved when I am away - there is just enough to do and they are not in your face all day trying to get you to do things you don't want to do. (My sister, on the other hand, loves to participate and managed to keep herself busy all week joining in most of the organized activities!) I could go on and on about this fabulous resort. We met so many incredible people who will remember and think of often. Thanks again to everyone at the PCP and all the great people we met who made this a trip to remember!

  • This TripAdvisor Member:
    • Liked — Everything was immaculate.
    • Disliked — No Complaints.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TwoBlondSisters's Summary
Date of Stay: March 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: January 17, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $175 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A great place to disconnect!”

Punta Cana Princess All-Suites and Spa Resort

Apr 23, 2008
9/10 found this review helpful

We just got back yesterday from our one week stay at the Punta Cana Princess. Had a wonderfull trip and would defintely return. The aults only aspect was a big selling point for us. This was our first time in an all-inclusive resort, and I think that we have set the bar quite high for future trips. We had booked the trip with Transat Holidays on-line, back in January.

The Flight: Booked the club class seats with Transat and did not regret it one bit. It was an extra $400 for the round trip for 2 people but the separate check-in and the slightly larger seat on the flight was well worth it. There were three flights checking in that morning in Montreal and we had only 4 people in front of us in the "club" check-in line. The regular line had close to 250 people waiting. The flight itself was comfortable and the service was good.

At Punta Cana Airprot: The ground crew were a little slow to bring the air-stairs up to the aircraft, but we finally got off and walked down the tarmac to the terminal. On the way inside, your picture is taken with a couple of women dressed in carribean attire, this photo will be available for purchase on your departure. Then you hand in your tourist card ( received on the airplane), get your passport stamped and wait for the luggage. There are people there in yellow golf shirts with dollies calling out your airline, but alll they want to do is carry you bags for you. The tour rep counter is just off to the right, about 20 paces, which is where you need to go.

After reading other reviews on TA, we opted to use Dominican Airport Transfers (private transportation) instead of taking the free bus. The cost was $80US for the round trip, and was booked in advance on their web site. Our very friendly driver, Manuel, was waiting for us at the terminal exit with a sign, and off we went. We arrived at the resort and were checked-in by 12:20, while those who took the bus didn't show up until 2:30.

Check-in: We had paid for a regency club suite with ocean view, which meant that we were supposed to be in building 5, closest to the beach. So I was a little surprised when the clerk gave us a room in building 4. I told him that we wanted what we paid for, but he said he didn't have any rooms in building 5 yet, and that we would be moved the next day. Since the rooms were still being cleaned at 12:00, he told us to go have lunch and that our room would then be ready. I guess the clerk realized that I was disapointed, because on our return, he put is in a honeymoon suite in building 4 for the night.

Day 2: Were moved to building 5 as promissed, had room 5114, second floor, second balcony from the beach. Absolutely wonderfull! I actually preferred this room to the honeymoon suite. It seemed newer and cleaner. I guess the all-white theme is difficult to keep clean in the honeymoon suites.

The Food: We mostly enjoyed the food. But everyone's tastes are so different that we heard mixed opinions from our fellow guests. 1 Main buffet and 4 a la cartes to choose from for dinner, unlimited use and no reservations required. The service in all the restaurants was excellent, and we never waited more than 2 minutes to be seated. Though we did see a line-up outside the fondue place one nightand decided to go elsewhere. We did enjoy the main buffet for breakfast and lunch, but didn't care for it at dinner. The main buffet has a different theme every night, whereas the a la cartes have fixed menus: Italian, Tex-Mex, Fondue and Sea Food. The Sea Food restaurant also doubles as a 24 hr snack bar, lunch and breakfast buffet outside of dinner hours.

The Bars: 4 Bars on the resort + drink service in the restaurants and on the beach. Never a problem getting something to drink. Never had to wait, never had to walk far to get one. We found it was easier to walk up and get our own drinks from the beach, as the beach bar tender was kept quite busy. Didn't use our travel mugs much, except when we wanted beer instead of a cocktail. I drink beer slower than those fruity frozen things and like it to stay cold. We found the domestic alcohol acceptable for cocktails but preferred the brand name stuff on it's own. No trouble getting the brand names at the lobby bar.

The Entertainment: If you are looking for a place to have a wild party, this is not the place for you. During the day, the animation team is arround, organizing all kinds of activities, but after dinner, only a few events in the lobby. Most nights during our stay, they hung arround the lobby and offered to take us next door to the theater at the sister resort for a show. We opted to stay in the lobby and chat it up with the other guests. There are also shuttles to the casino and the disco nearby, if you want it.

The Grounds: Immaculate, always clean. Beach was raked twice a day. Chairs and beds were cleaned and re-organized every night. Our only complaint here would be the towel game. Although the resort has posted signs telling guests that their stuff can be moved after 30 minutes if they aren't arround their chairs, we didn't really see it enforced. If you want a good spot anywhere on this resort, you need to claim it arround 06:00. We saw people scurrying like rats down to the beach at 05:30, in the dark, going to claim their spots. It was a funny to watch this happen one morning, during a down-pour. People spreading out their towels in a puddle. We did not appreciate that some people would claim a spot early, and not return until 11:00 or 12:00. They had no respect for their fellow guests. But we were told that this happens at every resort, and it certainly isn't the resort's fault if some of their guests are inconsidereate towards others. We did not let this bother us, and always ended up finding somewhere to sit.

Overall, we had a wonderfull relaxing trip, found this to be the perfect place to disconnect from the world back home and met some great people during our stay.

  • This TripAdvisor Member:
    • Liked — Excellent/Friendly Staff
    • Disliked — The towel game
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Hickson's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: January 17, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $175 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic vacation at a fantastic resort”

Punta Cana Princess All-Suites and Spa Resort

5 of 5 stars
Cambridge, Ontario
Apr 13, 2008
10/11 found this review helpful

My husband and I just returned April 11/08 from a glorious week at the Punta Cana Princess. This resort is amazing, we have absolutely nothing negative to say about it. I won't go into detail as the other reviews have pretty much covered everything. The resort is beautiful, well maintained, impeccable grounds. The beach is awesome, white sand, turqoise water.
Everything is very clean, the pool deck is scrubbed every morning. Our room was always cleaned well everyday.
The food was great in all the restaurants. The staff at all restaurants and bars were great, especially at the Mare Nostrum, which serves breakfast and lunch and then turns into the seafood restaurant at night. Would highly recommend this restaurant for a nice seafood dinner. We can't say enough about it. We religiously checked the reviews before we booked our vacation and even afterwards, and all that was said in the positive reviews is 110% true. It's a great resort to go to if you want to relax and unwind. There is not a lot of partying going on, you can get that at the Caribe and Tropical Princess next door to this resort.
We found that people liked to get up really early, 6:00a.m., and reserve the palapas around the pool and the beach so.....if you're an early bird, we would highly recommend doing this, if not, chances are you will still find chairs or a bed.
Bring mosquito repellant as there are quite a few in the lobby which is where the nightly entertainment takes place and people congregate at night to chat and have a few drinks. Ask for Emilio at the lobby bar, he will treat you well.
Check it out for yourselves, you won't be disappointed. We would definetly go back to this resort.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drea68's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: February 24, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $175 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Punta Cana Princess All-Suites and Spa Resort

( 53-57 of 478 )
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Punta Cana Princess All-Suites and Spa Resort Address

Playas de Bavaro, Punta Cana, Dominican Republic