Me and my fiance stayed at Ocean Sand from Apr. 14 to Apr. 21 of 2008. Check in- When they say check in time is 3pm beleive it. They don't get you in till 3pm and not a minute sooner. Rooms are very nice and spacious. We were placed in a backside veiw in villa 9 at first which the veiw was not the greatest at all but requested a move to poolveiw asap and got moved the next day. Much better veiw. Pools are very nice and HUGE!! If you like shade by the pool you usually had to get to pool by 8:30 am to place your towel on a chair. If you don't want shade then there are tons of chairs available. Food is okay. But watch for cleanliness in the main buffet. We saw them on more than 2 occassions grab dirty glasses that had been used by others dump the old drink out and rinse them under water very quickly then pour our drinks in them and serve us. So we ended up asking for plastic cups for the rest of the stay. Staff are very helpful and friendly! Grounds on the resort are BEAUTIFUL!!!

Entertainment is your average resort entertainment which is ok. The saxaphone player they have in the lobby on certain nights is wonderful!! Oh and the photographers on the resort take absolutley BEAUTIFUL pics!!! One other thing is keep in mind that this is a very big resort and depending on where your room is there is alot of walking but there is also a trolley that goes around pretty much all day that you can catch a ride on. There are no specific times it travels. So when we were on our way to the lobby and it happened to be right there we took it and if not we walked. But the walk was always nice too because as I said the grounds are beautiful. The spa is very nice and fair prices. We enjoyed our stay very much and would recommend staying there to others. Don't forget to ask for plastic cups!!!

First of all this was my first trip in the Dominican, we stayed at the Ocean sand me and my gf my sister was staying at the Ocean blue from the 6th to the 13 th of April 2008 . The resort looks very nice I would say even more then on picture. I was impress by the immaculate ground over there

Check in/out : Very quick we arrived there at night took us 2 minutes to get our keys and we were ready to go.It is normal if
you arrived on a bus with a big group of people that it will be a bit longer.

Rooms: large and very nice did not had anything missing or broken in my room, each room has a safe the bathroom is pretty nice also villa 10 and 6 are the one closest to the beach It depend what you want ,to be closer to the beach or closer to the lobby area/a la carte restaurant and buffet.

Buffet: There is 2 one close to the lobby witch is very good lots of choices and another one close to the beach witch is a bit less choices but still good.

A la carte restaurant : No reservation everytime I went around 1825 never had to wait to eat , I went to the Mexican, Italian , route 66 witch is probably the one I though was the worst all the other one were great , good service , good food. For the men the Italian , the Dominican and the El bodegon you have to wear long pants.

Bars: they have a lots of bar on the resort if you tip I am not going to lie it helps a lot one of those is the sports bar witch is open till 6AM with snack available after 2300
the Lobby is very nice with a big bar and always music played at night. Bars by the pool is also good but I did not like the fact that
little kids were in the pool were the swim up bar is there is a lots of pool to take them.

Beach: Very nice a lot of sun chairs never had to worried about it.

Entertainment: plenty of stuff to do on the resort the Team at the ocean sand/blue is simply awesome there is show every night at Showtime lots of game to play by the pools.

Finally I would recommend this resort to everybody because it has a lot to offer the staff is very friendly the resort is simply beautifull. I do not understand people complaining about the resort I had an awesome stay there from day 1 to day 7 and I will be back next year for sure.

We were travelling with our three sons all under the age of five and I would say this is a fabulous resort for children. Most of the people there had kids and we had an amazing time until the last night. The food was great, the rooms were large and clean, the beach was a little dirty but is the fault of the guests...

Our last night we went down to the beach, around 4pm, to take some photos of the boys on my lap in the sand. We were on the resort property.
While sitting on the sand a dog, one of the many that guest were feeding and we had avoided knowing they were wild dogs, jumped over my husbands shoulder ( he was on his stomach taking photos of us) and jumped on my five year old bitting him on the mouth as he started to scream. My three year old jumped up and started to run away - the dog turned to him and bit him on the bum and them pinned him and started licking his face. I was trying to get up and protect my 6 month old as my husband kicked at the dog to get it away. My children were terrified - we all were.

My son had to go and get a needle right away. We were leaving the next day and upon arrival in Toronto took the kids to the Doctor. Both my five and three year old are now getting needles for rabies - we don't know if the dog had it but it is 100 percent fatal, 100 percent! So a total of 15 needles later - we still have to get more- I would advise people to be careful. Rabies is contracted not just with bites and blood but with saliva - hence the son who was licked on the face had to also get treament.

The hotel's responce was to put up signs on the beach the next day and they gave my son a piece of gum and a bowling ticket. They told us the dogs were filthy and disgusting but there was not much they could do about them.

We had such a wonderful trip up until the time, really no complaints but I think I need to tell people about our experience so they can be careful and protect their children. The dogs seem friendly and I think the dog wanted to play but who knows what diseases it might have and it did bite them. A wild dog can turn quicky and we don't know how they are treated by their owners.

We love the Dominican and will definately go back. I don't know about this resort because of the dogs but the area is beautiful and the people are wonderful!

We were guests at this resort March 9-16. We were 2 adults and 3 teenagers and we paid for the Elite Club. Upon reserving, I had requested that we have a nice view and rooms close together. Our rooms were right next door to each other but we both had a view of the back alley and the back of the vendor's market. We tried to change our room but were told none were available. When paying for the Elite Club, you are offered private check in and check out however, if you arrive after 11 PM, you do not have this option. You must wait in line even though you have paid for this service.

After our first morning there, I slipped on a puddle of water in the lobby and broke my ankle (no signs in lobby to indicate a wet floor). The hotel staff did a very good job of running the other way and ignoring me. The hotel doctor was excellent along with the hospital in Bavaro however, the general staff went out of their way to ignore me even after attempts to speak with the manager. I had broken my leg on the first day and we were only able to speak with someone about it on the last day after my husband demanded to speak with someone. Needless to say, I had a horrible week riding around in a wheelchair unable to enjoy the pool or beach. We did meet some very nice people though. I spoke with many guests about my injury and a lot of them had similar tales of falling as the grounds are very slippery when they are wet.

In terms of the overall hotel, I would not return. This is our second time to Punta Cana. We stayed at the Iberostar Bavaro the previous year and loved it but we like to try new things so we gave this resort a shot. The food was good but nothing the like Iberostoar. They had way more variety and better displays. However, we did enjoy the Dominican Restaurant and the Steak House (El Bogadon), the food was excellent. Mike's coffee is great as well. I did not eat in the Italian restaurant but those that did seemed to not like it at all. The grounds are neat and well kept but not as pretty as the Iberostar. The poolside drinks were good and the staff were nice. We used our bowling certificate one night (the boys did, I watched from my wheelchair). The lanes are very nice but the bowling balls are very heavy and it is 10 pin. Younger kids would have a tough time. There is a ping pong table, video games and pool tables upstairs. Our teens spent one night here and said it was okay. We went to one show and were not impressed so we did not see any others. Plus there is no table service. You have to get your own drinks which is not really a big deal but when you are paying big bucks at a 4 1/2 star resort, this should be provided. The entertainment in the lobby bar was great and geared more for the older crowd. The casino was nice but not as fun as the Iberostar's casino.

As for the Elite Club, do not waste your money on this. You don't get any better service. The room we had was nice but did not look like the room on the website pictures. There is no billowing gauze hanging down from your non existent four poster bed. The bathroom was nice and big and had a nice jacuzzi tub. As part of the package, you are given a horeseback ride excursion. This is easily booked with the Elite Centre Desk. My husband and 2 kids did this excursion and it was awful. You get a 1/2 hour ride as part of the package but the bus ride out there is 45 minutes. The horses were okay. While on the ride, my family encountered a young Dominican boy who was riding a dirt bike and dragging a dead dog behind him. The dog had clearly been alive when he started his journey but dead by the time the trail ride came across him. Needless to say, the kids were traumatized. Once the ride was over, my family waited over 2 hours in a parking lot for the bus to return. There was no food or water available. Luckily there was another tour bus there from another resort that gave them some water. And when the bus finally showed up, the driver tried to take them into a small village of vendors. My husband told the driver that there was no way he was going anywhere except back to the resort. The driver turned around.
Also included in the Elite Package was a 1/2 massage which was enjoyed by the pool. One meal from the a la carte restaurants was included. We chose the Steak House and it was excellent. We did not hear good reviews about the lobster restaurant so we did not go there. The 1/2 hour catamaran with skipper means you get a Hobie Cat and one of the staff there gets on it for 10 mins to make sure you know how to steer. The free motorized sport we took advantage of was the tubing and the kids enjoyed that.

We did a lot of tipping and got good service. We left a few dollars in our room each day for the lady that did the cleaning and we always had lots of water and beer in our fridge.

Overall I was disappointed in my stay. The atmosphere at this resort was on the quiet side and not nearly as much fun as the Iberostar Bavaro. The pool side crew at the Iberostar did a much better job getting the guests involved in activities. There was no pool volleyball or water polo organized for guests. I think there was some stuff on the beach but I did not make it out there as my chair did not roll well in the sand. Our teenagers had fun but there were lots of teens there to meet and have fun with. However, given the choice, they would all opt to return to the Iberostar Bavaro.