What a dump! This really gives Hilton a bad name. The carpet was filthy, with wads of gum in it. There were ants all over the room and bathroom. The bath tub was rusted out and it looked as if a poor attempt was made to resurface the tub...like 10 years ago; currently the tub has patches of dfferent colors from obvious attempts to resurface the tub rather than to replace it.

The mattress had "Wyndham" written in majic marker all over it, and was obviously at least 10-15 years old..nice and lumpy and saggy. The walls were paper thin...all in all it was the worst hotel in which I have ever stayed!

Spent a week on business at the Hilton. It is a fully functional business hotel. I spent the weekend there as well and loved the number of activities they hosted. Try and get a room with a balcony as it affords a good view of this part of the island. It is an older Hilton property but they have managed to maintain much of its integrity. Diamond services are good with great hors d'oeuvres and papers in the morning. After three days, you have to get creative with the food though.

Safe location in New Kingston though I spent most of the time at the hotel. There's a 24hr cafe downstairs which does a pretty decent job.
Be warned that when a storm hits, traffic is unbelievably devastating.

When my family (5 members) was traveling to Kingston, we wanted to make sure that we stayed in a safe and fun environment. All of the hotel booking web sites told us to stay away from the Hilton in Kingston but, I am happy to report that I found them all to be very wrong! The staff and facilities of the Hilton Kingston Jamaica are not just "acceptable"; they are downright wonderful!

For those accustomed to visiting international Hilton hotels, you might be disappointed, at first, with the somewhat dated look and feel of this property. However, I found this to be one of the most endearing features. I really got the sense that I was experiencing a hotel stay back in the colonial days and I liked that.

Surprisingly, the most wonderful characteristic of the hotel is the consistently professional, courteous and helpful attitude of the staff. I must admit that I wish they were more friendly on initial contact. However, I believe that Jamaicans are just naturally reserved on first contact so I won't hold that against them. Nevertheless, I found that if the customer engages with a friendly attitude, he/or she will be greeted with double the friendliness.

It should also be noted that every Kingstonian I spoke with told me that they recommend this hotel over others in vicinity. If the locals like it, then it's the right one for me!

In summary, give this hotel a try but turn off your uber-class internal radar before entering and enjoy this fine property for what it is....a friendly, efficient and stylish homebase for the visitor to Kingston.

Stayed here in the executive suit for 9 days after reading their online brouchure.
It stated they had an Olympic sized swimming pool, it hasn't the pool is 25x10meters, come and use our gym it said, the gym is not even owned by the hotel and you have to pay extra for using this cramped sweat box.
I've also had to leave out a very disturbing event that happened while i was there.

Don't get me wrong Im not a very fussy person but this hotel is about 20 year out of date not the typical Hilton.
The staff were friendly the rooms were clean but all the little professional touches were missing. The pool bar has a great atmoshpere and is cheap. Theme nights are also good fun.

One of the two the lifts were broken taking a long time to get to were you wanted to be and having to stop on all floors in peak times.
Soup spoons for eating your cereal
Bathroom not replenished whit soap, shampoo and other items.

If your like me and not to fussy this venue would suffice but dont expect to get what you have paid for. Travelodge do it better.
Regards
The Prof