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Round Hill Hotel & Villas: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 114 reviews
114 Reviews
5.0 of 5 stars
81
4.0 of 5 stars
16
3.0 of 5 stars
6
2.0 of 5 stars
9
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 51 hotels in Montego Bay
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 110
Description: Exclusive, secluded resort situated on lush green peninsula. This description is based on information provided by the hotel.
Address:
Route A1 Round Hill Bluff
PO Box 64
Montego Bay
Jamaica
Check Rates: $414 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Round Hill Hotel & Villas

( 7-11 of 114 )
“Charming yet needs some work & upgrades.”

Round Hill Hotel & Villas

3 of 5 stars
Stamford, Connecticut
May 10, 2008
2/2 found this review helpful

Round Hill is a nice place to stay, esp. for families & if you have a villa. They have an illustrious history & they can clearly still trade off of that (Hence the caliber of celebrity that stay there). Ralph Lauren has his own Villa (which is gorgeous of course) & another famous person stayed when we were there. However, we felt the place was a bit of a fading glory. It still has Charm to spare but the main parts were definitely run down. The Library, TV room & upper tier of restaurant were a bit sad & smelled musty. The whole thing had this Mrs.Haversham kind of feel to it. You know in it’s Hey day it was absolutely stunning & you can see the remnants of that.

MAJOR TIP for Couples: MAKE SURE, you do not book during a school break. THE REASON: ALL of the Rooms overlook the 1 pool & there are NO actual windows (just shutters). That means from as early as 7:30am you start hearing the squealing excitement of children. ALSO, BE SURE, to ask for a room W/OUT an interconnecting door. You can hear EVERYTHING your neighbor says anyway.. but it becomes worse with the door. The neighbors kid kept opening the it & coming into our room! We had to be moved. Concierge tried to act surprised & say no one has ever asked for that before but we insisted. It was much better. Yet, every morning & evening we still heard ABSOLUTELY EVERYTHING our neighbors below us were talking about & they were not being loud.

So a few Con’s before we get to the Pro’s:
No in room amenities: Management’s policy ...”we want people to relax so no TV’s in rooms”. Well.....we are all adult’s & on holiday we should be able to relax as we choose. We thought it was a bit of a con that they don’t provide rooms w/TV’s/DVD’s. Only upon rental ($30 per day) & it’s an Old TV from the 90’s! However – b’c of the lack of privacy (proper windows) we can understand why they had to implement no TV’s. We just don’t like the BS excuse they give. Also – absolutely no in room bar. Again – if you want a refrigerator you have to pay a daily rental fee & for it alone. They also don’t stock it. You have to tell them what to put in.

Housekeeping: Was a little lackluster. Mold on our lampshades & the grout in our bathroom. We killed a large roach under our chaise (which was raised off the floor by 2 Ft.) & the remanants of the stain were there our entire stay (meaning HK didn’t mop the full floor even w/easy access). The room books were never wiped down, they had a dusty/greasy film....stuff like that.

Spa: Weird Set-up. No Chill out room before hand & the massage room was shared! There was only a partial partition wall, so again heard the next door massage begin/end & the use of the bathroom (which is also in that room) & it’s Utility closet being used. Distracting.

Grounds: A Tire washed up on shore from the path to & from the spa. It was never removed & it could have been. No separate quiet Adult pool. Needs major freshening.

Villas: We felt that it did cater to their regulars. So much so, a woman felt comfortable enough to breastfeed (w/out covering up) in the middle of dinner. The sat very central & were very obvious b’c they hung in a large clique.

We also had roaches in our bathroom every night. We did call front desk to ask if this is normal & they said Yes, esp. after the rain. So we VERY much appreciated their honesty. It’s just a little nerve-wracking to be brushing your teeth & have a roach crawl over your foot when on vacation. They were only in our bathroom (except once). Mainly under the sink. So there was probably something to that.

PROS: The pool is beautiful. The View from the upper floor rooms are exactly as the website shows. The staff were mostly very curteous & friendly. It is definitely a fantastic set-up for children. My massage (w/Cassandra) was excellent. Food was pretty solid. Super easy to get to especially if you want a last minute-quick break from Tri-State area. The shop was great! Well priced items, not too crazy. Beach Buffet & Jamaica Night is fun! Esp. for kids.

All in all, Round Hill is good. I think Families would & do love it! It is really set up for that. The have much to offer. As far as luxurious, it’s a bit overrated yet it is very sweet. It charges the prices but isn’t choice, little details, total privacy & quiet... a luxury most people pay for? I say it’s great as a quick last minute escape for a few days! But for a really long holiday as a couple & for $125 more a night, try Las Ventanas.

  • This TripAdvisor Member:
    • Liked — The View, The pool when all the kids left, the secluded charm
    • Disliked — Rooms overlook Main Pool, TOO noisy. No proper windows lacks true privacy. No Room Amentities.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmb13's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $414 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The best place in the Caribbean!”

Round Hill Hotel & Villas

Apr 23, 2008
1/1 found this review helpful

Round Hill is a truly special place. It says in the brochure that it is like putting on a cashmere sweater, which is a wonderful description and so apt.. You instantly feel comfortable and looked after the minute you step through the beautiful reception area, instantly staring out at the views of the bay.
We went with children aged 6 and 9 - on our third visit. It's wonderful to realise the children can experience freedom in an incredibly safe environment. The beach and pool staff are always keeping an eye on their safety and well being.
The staff, most of whom have been there for many years, find nothing too much trouble - from trekking across the beach in 80degree heat with a tray of food for the children, to serving you an ice cold pina colada by the pool.
We cannot fault the cleanliness of the rooms, the restaurant or any of the facilities. All make the most of the views and provide a very relaxing environment to be in.
If you are looking for a luxurious holiday in peaceful surroundings, then this is the perfect place - a testament to the fact we have been back three years running. There is also, however, plenty for the children to experience as well. It's up to you what you wish to do with your time, and any requests are granted without question.
Another lovely point about Round Hill is that, because it is relatively small, you are able to meet and chat with like-minded people, if you so wish.
The food is varied and delicious, although there is only one restaurant, they take care to provide a wide selection of many different tastes.
This is a truly stylish place, steeped in history ... as you will note when you see the pictures of all the stars who have visited over the past years.
But it's just as good for families!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McGrathy's Summary
Date of Stay: April 2008
Member since: April 23, 2008
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Average price*: $414 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Round Hill is top notch”

Round Hill Hotel & Villas

5 of 5 stars
Maplewood, NJ
Apr 8, 2008
1/1 found this review helpful

This is a long overdue review. I've been browsing this site, looking for another all-inclusive place to go next year on family vacation, and what I'm discovering is that NOTHING seems to compare to Round Hill. We were there in December with our 3- and 5-year-olds. I have traveled pretty extensively in my lifetime, so I have a good sense of what constitutes a quality resort.

ACCOMODATIONS: Just beautiful, elegant Caribbean (dark wood and white). We stayed in a one-room in The Pineapple House. They told us to book one room and an adjoining one for the kids, but they wouldn't sleep alone so they allowed us to cancel the other room.

KIDS ACTIVITIES: We left our kids at the Pineapple Club for parts of the day. The nannies there were incredibly sweet and caring. The club is small--really, just two rooms--and the toys are old-ish and worn. But, that's me seeing it through my adult eyes. The kids didn't care, they had a lot of fun! And they did activities with them, drawing pictures, making pictures, etc. We had a dedicated nanny, Francine, because my son has some disabilities, and she was just so wonderful. One day, she paddled my son around on a paddleboat for a half hour because he didn't want to get off! Speaking of staff...

THE STAFF: Unparalleled; we have never had such courteous, genuinely nice, NO attitude service. Everyone was cheerful and incredibly accomodating at all times.

THE FOOD: Like a reviewer below, we probably gained 5 pounds on this vacation! We've never before experienced this level of quality in resort food. We got the all-inclusive plan, and wow, did we eat. My husband basically ordered a crab leg with every meal! I loved the salmon, the steak, the salads. Everything.

In sum, Round Hill is an outstanding resort. We like to see new places every year so we're not going back but I may regret that decision because after Round Hill, everything else will pale slightly in comparison.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seidperson's Summary
Date of Stay: December 2007
Member since: August 26, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $414 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Peaceful Round Hill”

Round Hill Hotel & Villas

5 of 5 stars
Rhode Island
Mar 13, 2008
1/1 found this review helpful

Round Hill is a beautiful, quiet resort. We visited twice, in 2005 & 2006.

The villa:

We stayed in villa #2. There were three couples and 2 small children. The view was stunning. The staff at the villa were very kind & accomodating. The rooms & ground were very clean, neat & beautifully decorated. Everthing about the villa simply brings on a feeling of relaxation. No pool at this villa, but we did not mind this at all.

(It may sound obvious, but be sure to lock up your valuables in the safe provided, especially in the villas. We had a really nice ipod stolen from our room. I don't mean to imply that Round Hill is swarming with theives. This could have happened anywhere. We just let our guard down, and forgot that you should ALWAYS lock up your valuables!)

The beach:
Small but perfect, as there were never a shortage of chairs or spaces to sit. The water was calm & clear. There is some decent snorkeling just off the beach where we saw some beautiful coral & fish.

The infinity pool:
Really amazing. We spent hours there. The kids enjoyed it too.

The spa:
There is a small workout room with up to date equipment. Excellent yoga classes. I had 2 massages, both of which were very good.There is a large selection of body, hair & nail treatments.

The restaurant:
Overall it was very good. We had a few mishaps in 2006. It seemed very poorly managed. But 2005 was perfect, and I haven't read a lot of negative experiences since our visit. in 2006. The food was top-notch, and I am a bit of a stickler for freshness & taste. Even the buffets were great.
We loved the "afternoon tea" & went almost everyday for a the delicious Blue Mountain coffee & some snacks.

Recreation services:
We had a disappointing "fishing" trip. We should have researched a little more first, because it seemed it wasn't the right time of year (or day?) to go. Wish the resort had helped us out a little with this... or simply didn't offer a trip whent they knew there wouldn't be any action. It cost quite a bit, and we didn't even get one nibble. It was a beautiful ride though. We saw some flying fish, and enjoyed the scenery so it was not a complete loss!

We also had a boat take us (twice) to some snorkeling sites closer to Montego Bay. We had an amazing time doing this. The ride itself was fast & fun... even the 4 year old loved it. The snorkeling was amazing. Our hosts, brothers Sun & Moon, (real names, I swear), were so much fun to be with. Funny & relaxed but also conscientous.

The service overall was excellent. The whole experience was relaxing & still something we think about today.

I highly recommend Round Hill & can't wait to go again!

  • This TripAdvisor Member:
    • Liked — Quiet, secluded, away from the activity of town.
    • Disliked — Nothing!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ednamae's Summary
Date of Stay: November 2006
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: October 08, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $414 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Absolutely Fabulous!!!!”

Round Hill Hotel & Villas

5 of 5 stars
Chicago, IL
Mar 12, 2008

Absolutely Fabulous! Many levels above The Four Seasons and Ritz-Carltons. Very, very kid-friendly; they even allowed kiddie floats in the main pool. It is very clubby and if you like all-inclusive resorts you probably will not like it here. It is also quite expensive and the food is a bit boring after a while, but overall it is our favorite resort so far. The only thing that has come close is Hualalai. It is more kid than singles-friendly and there is little nightlife to speak of. A couple seeking some romance might enjoy it; the children are overall well-behaved. We did not notice any wild ones during our stay. It is very much more like a country-club and the cottages are owned by families who are Round Hill shareholders and that is the way it feels. It seems like some of the guests have been going there forever; the staff gets to know you and everyone is exceptionally pleasant and accommodating. We are returning for Thanksgiving. I can't say enough nice things about it . I was loathe to leave! Also, the spa was exceptional and reasonable given spa rates in the US generally. There is no golf course, but there are golf privileges at Tryall (we had dinner there and RoundHIll is FAR nicer!) and RoseHall. Each villa is owned by a family and so is very different; I suggest one with a pool. The Pineapple rooms were redone about a year and a half ago by Ralph Lauren and are also very, very nice. Sigh... I wish I was there now. Oh, and there kids club and nanny staff are terrific!

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGCHI's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: December 09, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Families with young children
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $414 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Round Hill Hotel & Villas

( 7-11 of 114 )
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Round Hill Hotel & Villas Address

Route A1 Round Hill Bluff | PO Box 64, Montego Bay, Jamaica