We just returned from this hotel early this morning and I was glad to be back to Canadian food. The food was not the greatest, my husband and I both got sick. We read the reviews but thought we would go anyway since it is a Superclubs resort and their reputation should speak for itself. Well, let me tell you Superclubs should be embarrased by this resort. We have stayed at Breezes Curacao, Starfish Trewlany superclubs resorts and those two were way better than this one. We also typically travel 2 to 3 times a year and have stayed at the Riu chains, Barcelo chains, Sol chains and many many other resorts in the Caribbean.
The Superclubs website claims that this hotel has had renovations done, well, our room had some minor things such as what looked like new bedding, window coverings and leather-look vinyl furniture in the living room area but there was dirty floor tiles, broken shampoo/conditioner dispenser, rust around the tub, chipped and dirty vanity in the bathroom and the railing around the balcony was looking less than safe. We were disappointed to say the least. The nicest thing about our room was the view of the beautiful ocean.
The Entertainment staff are not the greatest, everyday they would post the daily acitivies - typical water sports, bingo etc., but they would rarely do any of them. At night they did have a nice band that played however, since we both did not feel well from the food, it was hard to enjoy them.
The food was pretty much gross. I am a pretty picky eater so I was expecting that I would not find much to eat anyway but my husband will eat anything and he was having a hard time with the spicy food. Even the fish was spicy and I love the fish that you get in the Caribbean - it is different from the fish we have here. There is no omelet station in the buffet resturant, if you want an omelet you can order one but I have always loved the typical omlet stations. I must say though the bagels they have are great. The only thing that I really liked about the food was the grill - Kemar was a great cook and helped to make our stay more enjoyable with his great company on those late nights that we waited to eat our supper.
The beach is a public beach but there was little to no harrassement from any of the locals. The week that we were there, there was 2 crusie ships that came in so many people flocked to Doctor's Cave beach but security did a great job of keeping them off the "Breezes Beach".
We were the only people off of our flight that were going to this resort so they send a car for us and check in was a breeze - the front counter staff are great. One thing that did get me a little concerned was they took the section of the immigration form that you need to get out of the country but they did have it when we checked out so all was well.
I would not suggest that you go to this resort until Superclubs can clearly prove that they have done some major overhaul. It is a complete waste of money - we did upgrade to the Oceanfront Suite and thank goodness we did since the other rooms are about the size of a closet. We feel that we overpaid for the place and although we made the best of our week, we were disappointed in the end.
If you are thinking of booking a Superclubs resort, don't go to this one they have other resorts that are much nicer for the same money.
We will miss the humor that we got from the bar staff, they truly helped in making our stay more enjoyable! Also, if you have booked and would like some early morning entertainment, sit in the pool patio at breakfast (we were there about 7:30 am) and you can watch the mice run around! And for early evening entertainment, sit in the same place and listen to the local people whistle from the other side of the wall trying to get your attention to purchase 'things'
I hope that if you are going you have a good time, it is a beautiful view of Montego Bay and do take advantage of the glass bottom boat ride - it was one of the highlights of our trip. We would have liked to try the waterskiing but it was not offered and we didn't see a boat that could take us out anyway.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun