This hotel is a dump. We were given this trip as a Christmas present from a family member. She based her hotel decision on the pictures from the web. Where were these pics taken? Certainly not at this hotel. The dining room pictured is lovely, but not on these premises.
When we arrived, we were told that the credit card used was only used to insure the room, and our credit card was billed. The room was hot and smelled bad, and the cable TV consisted of snowy pictures. We were put in a room with an unsecured door, no refrigerator(or kitchenette as advertised)and no balcony, as was also advertised. I believe we were the only people staying there, as the 4 car parking lot only contained 1 other car, which belonged to a staff member. After being taken to our room, we felt unsafe and appauled at the rooms conditions. We were there less than 2 hours, since it took that long to get off of this hillside, and find a nicer place to stay.(that didn't take much)
Even though we did not book this hotel, nor were we told of any cancellation policies upon arrival, we were also charged for the full 3 nights, as well as the family member who booked this trip back in December, 2005. (double billed) We are disputing the credit card charge, as is my family member. The hotel responded to my credit card company with a letter of lies. This place is a prime example of false advertisement, and the management is willing to do what it takes to scam US visitors.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.