Arrived MoBay airport, claimed luggage, cleared customs and went to the Sandals private lounge. Luggage check with Sandals personnel seemed somewhat disorganized but everything got there so no real complaint.
Stopped halfway to the Hotel at a roadside bar. Got a Red Stripe and continued to Sandals. We were greeted by the Concierge, checked in and showed personally to our room which overlooked the pool and ocean in the Genoa Bldg. Beautiful. Stocked frig., private balcony. The room was great.
Sunny mornings, breakfast buffet at Colombo's, and out to the pool by 8:30 or 9 was great. The only real drawback we experienced the whole week was the "water aerobics" at 11 AM. The music was techno pop and LOUD, so there was no way to escape the noise anywhere on the property. It also lasted for hours, all throughout the afternoon, so it was enough to make us go elsewhere. We complained to mgt, and from that day on, no more noise. The entire mood of the vacation changed with that since we were literally so sour about this that we would have left.
The property isn't huge compared to the Riu, which is immediately next door. As one of the staff described the Riu, "900 rooms, 800 kids." The beach is nice but small, from side to side and in depth. Jet skis from the locals who hang out at the borders of the property constantly cruise back and forth along the beachfront enticing people to ride. This is an annoyance for sure and it kept us from wanting to hang on the beach. The pools were great with swim up bars and solid drinks.
Snorkeling, scuba, glass bottom boats, and a four hour excursion ending at Dunn's falls were all very enjoyable. Note: Plan to visit Ocho when there are no cruise ships in port.
Food was very good overall. Drinks were not "top shelf" with local rums and vodka's replacing those we might find in the States. But, rum is rum in a Pina Colada so it's not that big a thing.
Departure and check out were perfect and done exactly on time. The GM and his staff came on the bus prior to our departure for the airport and wished us well, thanked us with a song, and it was a very nice personal touch.
The staff is very friendly and very well trained. They keep the place clean and orderly. Everyone will talk to you if you engage them in conversation and it's fun to talk about Jamaica with them.
I would go back without hesitation. No problem mon.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine