Ocho Rios has some beautiful beaches, but this is not a safe place to go to visit. The bus ride from Montego Bay took over two hours and the bus only needed chickens and pigs to finish the tourture of this ride. We'd just gotten started on the ride to Ocho Rios from the Montego Airport, when the driver announced we'd stop for a break at this little place with shops and a hokey bar. We sat there for 20 minutes and then finally headed to the hotel. We were all very tired from a long day of travel and this was aggrivating to be forced to stop at some hole in the wall place and to make our trip to the hotel even longer. I understand this is their policy to do this to their customers. Same thing happened on the way back to the airport. You have to leave 5 hours before flight time so they can stop at some dump for you to stand around for 20-30 minutes and then continue.
The hotel looked impressive with it's open entrance and we were greeted nicely, but check in was kind of a mess. We ended up in a nice junior suite room on the 3rd floor overlooking the ocean, but our AC wasn't working and had to get maintenace to come take a look. Finally got that fixed and we decided to look for a place to eat. Their web site had said 7 restaurants, with 2 that required reservations and 5 open to all. It was just the opposite! Five required reservations, which we did one night and had to wait until 9:00 p.m. for dinner. The other two included a buffet style restaurant and a pizza type restaurant. We ended up eating mostly all our meals in the buffet place and the food was OK, but not great for the price we'd paid for all inclusive. To get reservations for the 5 required was a nightmare and we finally quit trying. The strange thing was, there was hardly ever anybody in these place having dinner.
My wife won some money at their small casino down in the sports bar on the second night and the next morning, we placed the cash in our lock safe, located inside the closet. We returned an hour later and discovered we'd been robbed and all her winnings had been taken from the safe. We finally got a security man to our room after a few hours and we were coached on how Jamaican thiefs think. We were advised to forget the safe and to hide our valuables between the matresses. I said, "oh, sure, nobody would think to look there". After a supposed security check by some guy at the front desk, we were told finally that "nobody had entered our room". I was PO'd, but decided not to let it ruin our vacation.
People all over the hotel keep trying to sell us pot, hash or anything else we wanted and I got tired of that. The beaches were beautiful and the water nice. The two pools were also nice, but nobody picked up any trash during the day and the water in the pools always had the smell of sewer water. By the time the pools closed at 6:30 p.m. it got pretty bad.
We did go on some great excursions, including Dunn's River Falls party cruise and a horseback excursion that allowed us to ride our horses into the ocean for them to swim and run. Lots of fun! The people were very nice at these places. But after traveling to many other countries with beautiful beaches, I'd never return to Jamaica!
The very worst was the trip back home. Mostly everything we bought in Jamaica was stollen out of our bags by Customs people as they told us how much they'd enjoy our Rum and gifts later. You have to stand there and watch them rob you and there's nothing you can do. People told us their shoes had been taken from their bags and clothes had footprints all over. I tried to get help for all we were put through, but had no luck at all. We never had any problems like this in Mexico from all the times we'd been there.
To make it worse, customs in the Houston, Texas airport stole from us what was left from getting through Montego Bay airport. When I questioned them about it, they got very angry and surrounded me as if I were a criminal. I told them to back off unless they were ready for a lawsuit and that seemed to work magic. But i failed to get names and decided to just try to make it home safely. I have written letters with no replies, so learn from my mistakes and if you do go to Jamaica, pay with Visa and have it all mailed home. That's the only way you'll get home with anything you buy.
This hotel is rated at 4.5 our of 5, and that's WAY too high. It's a very pretty place, but the staff is mediocre and it's not a safe place to be. Save yourself the aggravation and go to Cancun or someplace else. Some of the staff was very nice and polite, but the rest were very unpleasant and do not make you feel comfortable whatsoever.
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