We returned home from Sandy Bay on Friday 4/25. We have to say that we had a wonderful time overall. I was a little worried after reading some of the reviews on here. I became obsessed with logging in every day to see new comments. Well here are mine.
I traveled with my wife and 2 children (2&5) & another family that was 2 adults and 2 children (1&4).
I booked my vacation by visiting the Beaches Website. Which I had no problem with at all. We originally booked a 1 bedroom Ocean view Suite, but a couple weeks before we left we got a call from Beaches asking is we wanted to upgrade. I figured how much is this going to cost me. But I have to say that it was the best thing that I spent the money and upgraded. It cost me an additional $450 for the week. But this upgraded me to the top of the line room in the resort, the 2 Bedroom Ocean view Suite.
We flew out of JFK airport (NYC). We boarded Air Jamaica Flight, first thing they tell us is that there is no entertainment. Then they served the breakfast, I think it was supposed to be French toast. At least we got food not like other airlines that are not supplying food anymore.
We landed in Montego Bay 15 minutes early. We left the plane and flew through customs/immigration and we were escorted to the Sandals waiting area where it was nice and air-conditioned and self serve drinks. We waited approximately 20 minutes before we were then put on a vehicle. I am not going to call it a van or a bus, but it was sort of a mix of the two. The trip to the resort took us 1.5 hours and the seats are NOT comfortable. But the driver also acts as a tour guide and tells about the country as we went to the resort. If you get car sick, I would be ready to get in the vans. If anyone has been in a NYC cab, this is 10 times worse.
We arrived at Beaches Sandy Bay and were immediately greeted and given a cold wet towel and drinks if we wanted. We had to complete some check-in forms at this time. If you want to do web check in you must do that at least 3 days BEFORE you arrive. The web check-in completes these forms for you. We went to the buffet and ate lunch. If you are thinking that you are going to get 5 star meals you are mistaken. The food was OK. We were then taken to our room which was beautiful. Yes they do need to be updated but the room was fine. But hard for me to compare since we had the top of the line room of the resort. The view was awesome, we had a full view of the ocean.
We spent every day on the beach in the morning, the kids loved it. We did not use the Kid's Camp at all. We at mostly at the buffet, the breakfast was the best of all. Lunch and dinner were OK. We ate at the Caribbean Restaurant, the food was good but small portions. If you want to eat at the sit-down restaurants you better get there by 6pm minimum if you want to eat early. People line up to get early seats. We also ate at the Italian Restaurant, I thought that the food was very good, same deal to get early seats.
It seemed that most of the wait staff were not that nice. I am not saying that they are mean. But when you walk down the path and the guy sweeping stops and says hello with a big smile, then you go to eat and they barely say a word. There was one female at the buffet who always had a puss on, and didn't say a word to anyone.
The beach is spectacular. Fine soft sand that is not hot. I did go down to the beach early in the morning to save seats under shade. But even if you didn’t save seats there were always some that went unused. We did not have to sign up for water sports the day before, except for the glass bottom boat, which I was not impressed with.
We received a letter under our door to visit the "SOON COME BACK" desk. Here is where they want you to book for next year. It is very misleading. They tell you that they are going to give you a nice discount for your return trip. It is not true at all. First of all the prices for next year are ridiculous. Comparing to what I originally booked for, they prices are about $1500 more NOT including airfare. This I will not pay. When I got home I checked the prices on their website, and guess what...... They are the SAME prices that I was quoted at the hotel. What kind of savings was I going to get by booking there? NONE. At those prices I don't think that I will be going back. But that takes nothing away from the vacation we had. IT WAS WONDERFUL!!!
Also there is Internet access available, which is actually not that expensive. For a 7day pass it was only $35. I have paid more in the past at other places. But the only problem is that it is only available in the lobby. I did not get the Internet access, because I was not going to lug my laptop back and forth. If they were to get the access in to the rooms I would have definitely got it. And I will be that a lot of other people would also.
I just have to comment on our ride from Beaches to the airport via the transports. It was the most horrifying trip I have ever had in a vehicle. The driver was crazy. He drove on the wrong side of the road passing cars (but this is normal for Jamaica). He probably missed cars in the opposite directions by like 10 feet or so, and that is not an exaggeration.
Please contact me if you have any specific questions. I would be happy to answer them.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun