Basic room in good location if you like upscale shopping (Condado). Getting car in and out of narrow streets surrounding hotel is not for the faint-hearted. Also, your car is parked in a line of other cars alongside the hotel. To get it out, hotel clerk must move whatever cars are behind yours into the narrow street. No quick get-aways here, unless you happen to be the last car in the line.

Decent hotel, management and staff were very friendly and I would love to stay there again when I return to Puerto Rico

El Canario was a good place to stay. We only stayed one night before our cruise. I thought the room was good, the bathroom was a little small, but we didn't need a huge one. The balcony overlooked parking and other buildings, but it was nice to have. Location was great, we were in walking distance of the ocean and some really great restaurants. A/C worked great
Our room was prepaid for so checking out was a breeze. The clerk loved that it was already taken care of. Other than checking in/out, it was the only time we used the desk. While waiting to check out, the clerk was helping these young girls find a kayaking/beach guide for the day, even negotiating a price for them, which I thought was nice. There are taxi drivers within walking distance ( I mean less than half a small block), so we walked down to get one to take us to the ship. It was a nice stay, and I would use them again if I am cruising out of San Juan.

Stayed just one night in this small hotel in the Condado beach area of San Juan. Hotel is located near the Lagoon with some rooms having a partial view and just one block to beach. Lobby is tastefully furnished with tropical bamboo chairs and loveseat with a small breakfast room for complimentary morning rolls, coffee and juice. There is also a roof deck that could be very charming (but isn't) with a great view. Four suites are located on the roof deck.

They advertise themselves as a "boutique hotel" but the problem is the rooms. They are dated and unattractive and pretty dark. We had room 306 with a view of the Lagoon from our balcony but there was nothing charming about it. At $126 a night (including all taxes) this is a fairly good deal for the area but with new bedspreads and curtains and a couple of scatter rugs this hotel would get more than just one night stands.

Desk clerk on the Sunday we arrived was surly and uncooperative, but the person the next day was very helpful.
Would recommend only if you don't care about the ambience of your hotel room. I would also check out El Canario by the Sea and El Canario Inn which are the same price but might have a bit more charm.