While we had a wonderful time on Vieques, I don't know that I'd stay at Hix again after our experience. Most of the bugs were avoidable by wearing bug spray all the time - it is open air, so this is a necessity - sleeping under the mosquito netting in the room.
However, I was eaten alive by bedbugs, which mosquito netting didn't protect against. When I alerted the staff to this fact, their initial reaction was to do all they could to fix it - they sprayed the room extensively, got new sheets etc since they were full that night. We also got a new room the next day, but it was worse. There was no staff reaction when I alerted them to the same problem in a different room.
We did enjoy the decor, feel and atmosphere of the place, but without a guarantee of no bedbugs I wouldn't stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers
I do not recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Management Response
dianeymike, Hotel Manager
(Management representative)
Jan 13, 2008
We take every guest's concerns very seriously here at the Hix House, and responded to this complaint thoroughly and promptly. Despite finding nothing in the bed, we still removed all of the bedding material, sprayed thoroughly, and remade the bed with brand new sheets and egg crate mattress. When she moved to another loft, she had the same complaint. When we asked to see the bites, we were shown three mosquito bites on her arm. The guy with whom she was sharing the beds had no bites? We brought in an exterminator to inspect and remove any bugs, and he found nothing in either bed?! The guests before her in each loft had no complaints of bedbugs, nor have the guests that have been staying in those lofts since? There are a number of places to get bitten in the Carribean, but our beds are not one of them. We are prudent with scheduling exterminators to prevent any such inconvenience, and will continue to do so to keep our guests pleased.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.