Thank you to all the reviewers here at tripadvisor as well as the local experts. The RWI was a home run in our opinion. We only wish it were cheaper to own here as there are only resales now.
From start to finish this was the highlight of our 10 days in the Turks and Caicos. After Beaches, this was a complete turnaround and great value for the money (and it is not cheap when you add food costs in).
First, RWI is situated toward the eastern part of Grace Bay Beach and is between the Grandview (new) and Club Med. It is in the crescent bay portion of the beach and the sand is much wider and softer here. Likewise there are more substantial waves here, but body surfers and the like should love this.
Check in was efficient and quick. Other days I heard people with issues, but they were there before check in time and the place does turn over in short order as the flights tend to be bunched pretty closely. If you arrive on the first flight(s) in, you may get your room early, but the later ones will inevitably have to wait. Patience people, the housekeeping staff does a great job of keeping things immaculate. Give them time to do their job and understand that on certain days there can be massive room turnover.
The first thing of note as you see the grounds near the rooms is how lush and well maintained they are. They go to great lengths to keep things looking beautiful. As my wife put it, "This is the first place on the Atlantic that looks like Hawaii when I was growing up." Not every place has grounds like the RWI and we found out they have their own nursery. They take this seriously and do a terrific job.
We had a one bedroom botanical suite and saw others while we were there. At first when we got the building closest to the office, we were not happy. However, in the end we loved our room. Though we were ground floor and in building 8, we had a nice deck and there was privacy due to the landscaping. Getting things in when we went to the IGA (market) was a snap. The most recent buildings (6,7 and 8) seem to have upgraded interiors including granite counters. The suite was comfortable and large though in the T&C it does seem square footage includes deck space. The kitchen was in good shape and all the basic pots/plates/flatware etc was there and in good working order. Note: they assign suites in each category on a randomized basis to be fair to the owners of all the individual units. If you have an upfront preference, request it when you make your reservation. They do try to accomodate (especially people returning to the property) which most properties in T&C do not. Still, there are no guarantees, especially in season.
The onsite restaurant, Mango Reef, is very good. Of note, dress is casual. You can go in a swimsuit and t-shirt, even to dinner. The chef is French and the food was very good to excellent depending on dish. They do serve breakfast too. The kids menu is especially good and varied. The local specialties, especially the conch and the lobster dishes were excellent. AND, for the area, the prices are very reasonable. Note: food on T&C is very expensive in general. We didn't venture out because we have two small children. So, we prepared half our meals in the suite and spent the other half (including all dinners) at Mango Reef. They even reserved the same table for us each night and were flexible when the kids were tired and napped a little over scheduled time. We had multiple service people who all were good, but things do go slower in the islands. Of note, Sanadia was especially good. Not only did we get great table service, but she used to tend bar and when the kids ordered virgin Pina Coladas and Strawberry Daiquiris, she herself made them. Needless, to say, they were amazing. The waitstaff were great with the kids and that alone made every meal wonderful. The restaurant is set by the main pool and it is beautiful at night.
The two pools are very nice, though the main one is in need of resurfacing. We were told they plan to do it during the slow season in 07 (Sep/Oct). Towels are available at each pool as well as near the beach.
The beach is terrific here as I mentioned and there is some equipment available for guests at the booth just before stepping on the sand.
There is an activities desk that can help you with anything you need. Andrea was extremely helpful. The front desk can even arrange in suite spa services.
The resort is near Ports of Call where a couple of car rental places have locations. This is handy if only renting for a day or so to stock up. You don't need to go back/forth to the airport to deal with the car. However, the airport is only about 20 minutes away.
Finally, RWI is not for people who want to be pampered from head to toe constantly. The ideal traveller is in independent minded person, who wants some space, simple pleasures, cleanliness and a great location. My family cannot wait to go back and we are already trying to schedule a return visit. We wish we spent our entire 10 days here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Other