After reading the reviews, I was expecting the place to be terrible, but our oceanview room was very nice. The hotel appeared to be around 30 years old and a little worn, but not terrible. The view of the harbor was beautiful, you can watch the cruise ships come in and out of harbor, the sea planes were also cool to watch. The hotel staff was very helpfull and friendly to us.
I don't recomend the hotel resturant, the workers there were slow, messed up our order, and i could tell that they didn't like tourist. We had a wonderfull dinner in Frenchtown, 3 blocks away, at Hook line and sinker.
We were in town for a destination wedding at Bolongo Bay, which was beautiful, Try out Iggys Bar and grill while your there.
Have fun.

My wife and i just got back after staying at this hotel for 5 nights. Before I went , I read some reviews and went with low expectations. I was pleasantly suprised! The place was clean and The staff wonderful. It was in a good location in downtown. Frenchtown was a 5 minute walk to some nice resturant's. We felt safe and there was no hustlers bothering you. They have a free shuttle to Megan's Beach, go there on Fri - sun it is less crowded because of fewer criuse ships. For the price we thought this was a really good bargain. Richard/Boston PS we were in the back of the hotel and there was a Rooster who got up early in the morning. Leave your fan on during the night.( Its the carribean)!!

When we pulled up outside hotel i was expecting the worse bacause it looked shabby and dated. Inside the rooms were not to bad with comfortable beds . The breakfast was good value in a nice restaurant. The hotel is centraly located with nice harbour views but not close to beaches. There are better value hotels on the island but it was not to bad.

Two words - STAY AWAY.

Stayed at this hotel for one night prior to a cruise. Would NEVER stay here again. Hotel RUN DOWN and DIRTY. Even more disappointing - the front desk staff and management was INCREDIBLY RUDE, INHOSPITABLE and could care less about anything and everything. (e.g. I paid for, and had a confirmed reservation for, an Ocean View Ste (suite) with King Bed and Pull-out sleeper sofa. We were given a room in the back of the building overlooking garbage filled empty lots. When I asked the front desk staff about this - they insisted that 'ste' stood for standard room and not a suite - even though 'suite' was spelled out in another portion of the written confirmation.)

Restaurant very slow and food of questionable quality.

Hotel IS located close to 'downtown' and shopping ---- but walking there is a bit dicey. Would not recommend walking at night.

There are so many other choices on this island - do not even consider this hotel. Holiday Inn should pull their name off of this hotel as soon as possible.