We stayed at this Holiday Inn for 4 nights during the week of March 24, 2008. Admittedly I was a little hesitant after reading some of the reviews on this website however the stay was perfect. The room was clean, the staff was always helpful and friendly, the view of the harbor was beautiful. This was the bargain of the 9 day trip. The nights prior to our stay here were spent at a $480 per night hotel. I didn't see a difference except perhaps the holiday Inn staff was more accommodating to our needs. I look forward to our future stays there.

I read the bad reviews before booking and was very wary. I called the manager to discuss. I wanted him to guarantee me four refurbed rooms. (The hotel is going through a major renovation). He would not. But when I got there I was pleasantly surprised. The lobby was very nice and the people polite. My room on the 4h floor (room 443) was nice with a great ocean view. Very clean. Bathroom was nice. The other room on the 4th floor was very nice also. Note: Paid $250/room with tax for each room. The two rooms on the third floor were not as nice but okay. The bathrooms were old and outdated and depressing but the rest of the room was nice. The courtyard and pool area were very nice and it was obvious that they put a lot into it. Great place to sit and drink the duty free liquor you bought in town. Great bronze sculptures. The location was great with shopping nearby. Directly across the street on the waterfront a Texas BBQ vendor appeared at around 6 pm. I grabbed a take out order of ribs and brisket for $16 with enough for two people. I took it back to the hotel court yard to eat iwhile listening to steel drum music. Highly recommend doing this. Not sure why the hotel was totally fenced in like a prison but I guess it is not a safe neighborhood at night.. There is a Catholic church directly behind hotel. Mass was more like a Baptist revival with interesting loud joyful music (but it was Catholic).. Overall, they seem to really be tryng hard to upgrade this hotel. I would stay again if they would guaratee me a oceanview room on the 4th floor. They were in th process of renovating the other rooms but I would be wary until finished. Be careful with the quoted rates. They add a service charge and room tax that adds considerably to the cost. For example, a $199 room becomes $250 when you add all the taxes and charges. I am sitting here back in Michigan in the snow. But wish I was back in my 4th floor hotel room watching the cruise ships go in and out of the harbor. And the large seaplanes landing on the water directly in front of the hotel. Pretty cool!

After reading the reviews, I was expecting the place to be terrible, but our oceanview room was very nice. The hotel appeared to be around 30 years old and a little worn, but not terrible. The view of the harbor was beautiful, you can watch the cruise ships come in and out of harbor, the sea planes were also cool to watch. The hotel staff was very helpfull and friendly to us.
I don't recomend the hotel resturant, the workers there were slow, messed up our order, and i could tell that they didn't like tourist. We had a wonderfull dinner in Frenchtown, 3 blocks away, at Hook line and sinker.
We were in town for a destination wedding at Bolongo Bay, which was beautiful, Try out Iggys Bar and grill while your there.
Have fun.

My wife and i just got back after staying at this hotel for 5 nights. Before I went , I read some reviews and went with low expectations. I was pleasantly suprised! The place was clean and The staff wonderful. It was in a good location in downtown. Frenchtown was a 5 minute walk to some nice resturant's. We felt safe and there was no hustlers bothering you. They have a free shuttle to Megan's Beach, go there on Fri - sun it is less crowded because of fewer criuse ships. For the price we thought this was a really good bargain. Richard/Boston PS we were in the back of the hotel and there was a Rooster who got up early in the morning. Leave your fan on during the night.( Its the carribean)!!