Four of us checked in at 11:30pm and were met with a smiling staff, with our reservations already processed, and were whisked up to our hotel room. The rooms were very nice. Double doors to the outside atrium were crucial. It turns out, as other reviewers have mentioned, the band was playing and you can hear it in your room.

We decided to have dinner and take in the music. It was actually great. The three women singing and dancing were just campy enough to make it a truly enjoyable evening. The restaurant menu, available 24 hours a day, was limited but passable. I went for the Mexican fare, tortilla soup and enchiladas, both of which were excellent. My colleague went with the pizza which was not up to U.S. standards. The second act came on around midnight and played until 1am, which was also last call in the hotel.

Back in the room, the bed was extremely comfortable and the work area was functional. The TV channel selection was extensive, which was a nice change from the rest of the week in Mexico City and smaller towns.

If I had to complain, The $3.00/min phone calls hurt a bit. Apparently Verizon cell phones work in Mexico so you may want to stick to that.

In all, a highly recommended hotel in the $100 range.

Enjoyed this hotel. Centrally located. Pretty safe area. As always, just be aware of your surroundings. Very nice staff, free internet and multiple restaurants in the hotel. Some are rather pricey. Cigarette smoke can be annoying in a couple of the restaurants. If it is an issue, stress it up front. Upon arriving, I was brought directly to my room and check-in took place in my room. They unloaded my luggage and carried it just inside the doorway. This took roughly 15 seconds. I followed my luggage and the concierge greeted me by name and took me to my room for check-in. They must have made the effort to read my luggage tag quickly. The personal attention was very impressive. The in-room check-in was quick and private. Once checked-in, you are already in your room. Most of concierge staff speak excellent english. Best staff I've come across in Monterrey. They will help with any needed details for the cab drivers and will even negotiate cab fares up front for you. They give excellent, detailed directions. If something is not right, they will go out of their way to fix it if possible. This is an atrium type hotel. Live music in the evenings. Kind of loud. Thanks to a second in-room door, it muffles the sound to a level that can be ignored. Ice machines exist using purified water. English tv selections are above average. No in-room safes.

Visited the hotel in Nov 05, the room was very clean. It had double doors leading outside which helped keep the noise of the "cover band" out completley. The breakfast was a Marche buffet style. Overpriced but very filling. The staff was very friendly especially the front door men, who helped with Taxis and directions.

I reccomend the hotel for the business traveler.

The place is very comfortable and homely. You are taken care of very well. The bearers in the restaurant understand your requirements. Well I from India and am a strict vegetarian. The song and dances sequences are very enjoyable every night. The dancers are very talented as well and always smiling.

I enjoyed every bit of my stay here from the 18th Feb to March 4th 2006.

Would like to revisit another time....!!!!

D.Sriram