We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Elcano Hotel and Acapulco?

We'll send you updates with the latest deals, reviews and articles for Elcano Hotel and Acapulco each week.

Elcano Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 36 reviews
36 Reviews
5.0 of 5 stars
20
4.0 of 5 stars
10
3.0 of 5 stars
4
2.0 of 5 stars
2
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 161 hotels in Acapulco
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 180
Description: Well-run Hotel located on Acapulco Bay shore strip, 5 minutes from Convention Center. This description is based on information provided by the hotel.
Address:
Av. Costera Miguel Aleman 75
Acapulco 39690
Mexico
Check Rates: $195 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Elcano Hotel

( 3-7 of 36 )
“Best service you will ever find!!”

Elcano Hotel

5 of 5 stars
Montreal
Mar 8, 2008

As a family of 5, including grandparents, we went to Acapulco Mexico and stayed at the ElCan Hotel. No other words can descrive the hotel but, AMAZING. Aside from the great weather and scorching hot sun, the service received from the entire staff at the hotel was beyong anything ever expected. If you want to get good service, GIVE GOOD TIPS! The rooms are regular, clean, and normal, not highly luxurious but decent for a beach vacation. The pool is wonderful, however the beach is not nice, the ocean is extremely deep and the sand consists of tiny rocks. Regardless, everything else was marvellous, including the food, which was very good. What made a difference once again was the service!!

  • This TripAdvisor Member:
    • Liked — The service and staff
    • Disliked — Older looking main lobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gab123's Summary
Date of Stay: February 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 18-24
Member since: March 08, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $195 (year-round)
“wonderful trip”

Elcano Hotel

Feb 13, 2008
1/1 found this review helpful

we just got back feb. 11, 2008 and we miss it alot. great hotel, clean, nice staff, good food but excellent pina collada ha.ha..i would go back today if i could. we slept well no nose. and best of all every room has a balcony with ocean view. i recommand this hotel to everyone that wants to relax and enjoy life.
L& F HURTEAU
QC.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LF-HURTEAU's Summary
Date of Stay: February 2008
Member since: December 22, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $195 (year-round)
“Retreat in the city”

Elcano Hotel

5 of 5 stars
San Francisco, California
Dec 28, 2007
4/4 found this review helpful

Some of the many reasons my wife & I loved this hotel.

The staff is friendly, attentive, & competent.

Rooms are pretty, clean & quiet. The hotel's main color theme is blue & white. All rooms have a view, & most have a balcony with table & chairs. You do not hear road traffic, nor loud bar music when trying to sleep at normal hours.

The view from the balcony is spectacular! Due to it's location in the middle of the bay shoreline, you see each side of bay to the left & right & the open ocean directly ahead of you.

The pool is pretty. It is not as large as the mega resort pools, but it is large enough to do laps. It does fill up with children & their parents after 10:30am.

Hotel is on the beach with relatively calm water. As I understand it the beaches in Mexico are not private. Nonetheless, hotel's beach was quiet with Palm trees for shade.

Great location in the middle of the Costera zone. We wanted to walk or take a short bus ride to restaurants, dance clubs, coffee shops & super markets. It is close to Wal-mart, Starbucks, Super Gigante market, Mojito's Dance Club(salsa), Nina's Dance Club(salsa), HSBC bank branch, 100% Natural Restaurant, & more.

Good hotel restaurant located right on the beach. The service was attentive & friendly. I devoured the Bacalao a la Veracruz..

Exercise/workout room was small but adequate. 2 treadmills, 1 bike machine, weight machine with 10-12 different lifting positions, and some hand weights. It was not used often. When I worked out I had the room to myself.

Cable TV with lots of channels. Most shows either in Spanish or in English with Spanish dubbing or sub titles.

Only bummer...no refrigerator, nor coffee maker to heat water.
Remember, this is in the middle of the city. If you want to be out in a jungle somewhere, this place is probably not for you.

We would enjoy staying there again.

  • This TripAdvisor Member:
    • Liked — location, view, cleanliness
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jsaul's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: October 01, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $195 (year-round)
“Didn't stay long enough at The Elcano”

Elcano Hotel

Nov 10, 2007
5/5 found this review helpful

What a great hotel The Elcano is. Classic late fifties/early sixties design, huge lobby, big rooms, big bathrooms and the only hotel in Acapulco that has a balcony in every room which faces the water. Air-con and fans in each room, rooms serviced twice a day, friendly staff, delicious buffet breakfast, large pool with four jacuzzis and private space on the beach. We stayed at the end of the low season and there were days we had the whole pool to ourselves. We were able to arrange day trips at the front desk and the hotel is within walking distance of eateries and shopping. We stayed for 7 nights but will stay longer next visit. There was nothing like having a drink each evening on our balcony and watching the sun set.

  • This TripAdvisor Member:
    • Liked — It was such a beautiful hotel
    • Disliked — That my spanish wasn't better.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Persia69's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: August 05, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $195 (year-round)
“wonderful”

Elcano Hotel

4 of 5 stars
chicago
Apr 8, 2007
5/5 found this review helpful

We had a wonderful stay. The rooms were spacious and clean. Vast majority of which had balcony and ocean view.Breakfast buffett consisted of fresh fruit, made to order eggs and various native dishes.Evening meal was from the menu and we had fresh fish on two seperate occasions During the day snacks from the bar were offered and all were excellent.Wait staff was very friendly along with everyone associated at the hotel.Beach was spacious, clean and towels and chairs readily available.Plenty of shade available during the day. Pool area was a great place to sun bathe or cool off with some shade available in some areas.I recommend and would return.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carty52's Summary
Date of Stay: March 2007
Traveled with: Friends
Visit was for: Romantic getaway
Age group: 50-64
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $195 (year-round)

Reviews of Elcano Hotel

( 3-7 of 36 )
Travelers Who Viewed This Property Also Viewed
Location: Acapulco, Pacific Coast
$220*
Check Rates
Location: Acapulco, Pacific Coast
$178*
Check Rates
Location: Acapulco, Pacific Coast
$199*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Elcano Hotel? Share your experiences!

Do You Own Elcano Hotel?

Elcano Hotel Address

Av. Costera Miguel Aleman 75, Acapulco 39690, Mexico