I stayed at this hotel for the first time during the 2006 Memorial Day weekend upon a recommendation of someone who is from Acapulco. I am so glad that I chose this location instead of downtown which is very crowded with hotels. The Fairmont is very private and somewhat secluded. From the moment we drove up and entered the stunning lobby which is covered yet open on the ground floor, the staff was friendly and courteous. Even though this hotel is 10-15 minutes by car to downtown, at the end of a hectic day shopping, eating out or going to a bar or club downtown, it was nice coming back to such a relaxing and tranquil location. Most especially waking up the next morning. The hotel is so big (over 1200 rooms) and so spread out, that it never seems like it's crowded and we were there during a convention. From check-in to check-out all went smoothly and it is highly recommended that you join the Fairmont President's Club (free of charge) in order to expedite service at the hotel. Bear in mind that if you don't rent a car, cab rides to downtown are expensive ($20 each way) so it's smart to price out how much a rental is for hotel parking is free unless you use valet which at $12/day was a bargain. They allowed you to take the car as many times in a day at that one price. Just tip the valet. There are 5 pools. Each unique in its own way. After a night dancing in the wee hours (the Palladium nightclub is a must see at least once and with the price of admission offers unlimited drinks with the most spectacular drop dead view from the dance floor with floor to ceiling windows. Unforgettable!) we would wake up and just lounge by the main swimming pool which houses a great bar underneath the waterfall. Waiters are on hand to deliver drinks and food and the beach is a short walk away behind the hotel. We would go to the beach at the end of each day to gaze at the sunset. There are ATV vehicles and horses available for rental. Cabanas are also available during the day but at a cost. We spent so much time at the hotel that we only ventured downtown for dinner, dancing and drinking. The hotel has its own Salsa club but that is only open on weekends. We had dinner at the Veranda on our last night and this Italian restaurant had impeccable service, great food and the most romantic atmosphere overlooking the beach. If I ever go back, I would not hesitate in staying here once again. Our room was large, clean and though we only had a partial ocean view, the balcony was more than adequate for our needs and kept the cost down. Oceanfront rooms are of course much more expensive. This was the most relaxing and luxurious vacation in an absolutely beautiful setting. Though I didn't use it, the hotel also offers Spa Services and a gym. Kudos to a great experience. Enjoy!!

I just returned from a wonderful vacation in Acapulco and frankly never left the Princess Hotel even once. I had stayed there before and visited Acapulco many times so decided to avoid the tourist traps. The reception on arrival by Fabiola was quite friendly and efficienct. I had joined the President's Club and perhaps it gave me some added benefit. The room was large but quite honestly could stand some updating. It could use some color, a refrigerator and a coffee maker, items which are now standard in most hotels. The pool and beach are pristine. I took all of my meals in the hotel, and ate 3 times in the Veranda and once in the Hacienda. Service was friendly and attentive, especially at the Veranda which was provided by Salvador ("El Chato"). He went out of his way to provide great service and although I dined solo, felt extremely comfortable. At the Hacienda, Cecilia was also a lovely young lady who made the evening most pleasant. Breakfast at the Chula Vista was ok, overpriced and the service although polite lacked warmth. All in all, I would definitely return to the Princess as it is a complete resort with luxury throughout.

We travel often and stayed many places. After reading reviews, we picked Acapulco Princess. It was great. We joined the presidents club, which gave daily newspaper, bottled water, health club access, ect. They treated us excellent. we were upgraded to ocean view in main building for free just for asking. This building was newly redone so it had a refrigerator, coffemaker, bigger tv, and best it had internet access in the room (free to pres. club members) bring your own laptop.
When instructor was late for our golf lesson, we were also given FREE golf the next day. (great) We also saved money by walking to Walmart , (few items at a time so not to "advertise" "groceries". We also ate at the take out deli on grounds (it cost much less then the buffet (32$)) The grounds and pools are WONERFUL, CLEAN, WATERSLIDE, CASCADE FOUNTAINS, TROPICAL BIRDS, ROPE BRIDGES, WATERFUL IN POOL, ON THE OCEAN, WHAT ELSE COULD YOU WANT...(we booked thru COSTCO aprox 150/night included tax.We Did not like the restraunt by the pool (hamburgers ect.)
HOT TIPS>>>>
DO NOT BOOK ANY SHORE EXCURSION FROM Padro ON BEACH. PADRO SITS on beach with a sign, BEHIND PRINCESS EVERYDAY TO BOOK ACTIVITIES. HE LIES, CHEATS.BATES AND SWITCHES) If you see him. let him know you read a message about .
The sand is hot on the beach. wear sandles
Walk to the road in from of Princess to catch cabs. much cheaper (8 $to city vs 13$)
Restrauants in order of favorites
(1) restraunt at ElMaditor hotel - by cliff divers- ( went to the Mayan palace tour and received dinner and show with trans. for free -our favorite.
(2) Su Casa. (dinner for 3 aprox 100) good food, beautiful
(3) Linda Vista located behind Sen. Frogs
(4) Koukoborro- only good if you like sea food.but was very nice
(5) Carlos and Charlies
princess buffet, very good but high price.
all above restraunts were good
Our favorite things we did on the trip was: see the cliff divers, dining, shop the flea markets,(both) enjoy the pool and waterfall, beach, watch shows in hotel lobby, golf, and deep sea fishing (dont book with padro on beach)

We stayed 7 nights and loved every minute. After reading some reveiws we did have questions, but if you want comfort, nice beach, great pools, spa and gym this is the place. We had an oceanfront next to the penthouse floor and the view and room was great.
The rooms were cleaned and they refreshed the towels 3 times a day. The food is nothing to brag about and a little pricey, but if you want something diffrent, just go into town or Las Brisa area. The service at the pool or beach is great. Great golf, 2 courses.
If you have teens, they will make friends fast, but there are limited things to do in the evenings for them. Limited shopping and the hotel does not control the shops, they are vendors. There is a shuttle to go to the "sister resort" and it has nice places to dine and an arcade. Go to WalMart and stock up on water for the fridge in the evenings.(gets expensive buying water all the time)

Do not go to the Bull Fights as they are amatures learing their trade. The fight 2minutes and then have the bulls speared to weaked the bulls.(they do kill the bulls!)The Cliff divers is a must and they are upgrading the places to watch.

So if you want to relax and enjoy peace and quite this is the place. Take a taxi($15 one way) eat at areas away from the resort and enjoy the sites. Ixtapa is better in this area, wherein you can just walk to the dining areas.

Tip: Join the Fairmont's President's Club(free) and you will have free access to gym and internet, no line for check-in or out and better service.