I always read trip advisor prior to booking a hotel, because I believe tourists are the best reviewers.........

I wanted to write this review as a service to fellow tourists that are in the same boat as me. I really didn't like this hotel. We did not like it so much, we checked out the same day and demanded that we be given credit from Apple Vacations to move to a different hotel.

CONS---- There are many

1) The lobby was In desperate need of updating......this place had the look and feel of a dirty motel
----------No electronic Room Keys, Only One Key on a chain

2) Mostly all locals in hotel, you will hardly find tourists from other countries

3) The only restaurant open for dinner was a buffet, set in an outdoor/open atmosphere.......the food was discusting.....the best thing I had was the bread rolls, everthing else did not feel safe.....

4) OPEN BAR??? HA!!! Sure, if you want no name brands that will give you a stomach ache.....

5) Small Swimming Pool......

PROS

1) Nice view from Ocean Side room...that is about it.....


If you like lousy food, lousy drinks, an old hotel in dire need of updating.....this is the place to go.......

Happy Trails,

We have just spent 2 amazing weeks at the Acapulco Ritz. We have stayed at this property many times for many years. The hotel is very, very clean bright and comfortable. The food quality, variety and service is excellent. The staff is exceptional, always smiling, hardworking and will go out of their way to accommodate you. The Animacion staff will entertain you by the pool in the day and put on an outstanding floor show in the evening. There is live entertainment nightly in lobby bar, so if you feel like kicking up your heels, this is the place. There are lots of lounges, umbrella's around the pool and in the beach area. The pool is both adult and children and a little small especially if the hotel is busy, but if it gets too congested you can always use that big ocean out front. There is excellent security at all times in the hotel and in the beach area so we always feel very comfortable.This hotel offers great quality, exceptional value and lots of fun. Can't wait to go back!

Just returned from a one weeks stay at the Ritz. The hotel is kept very clean and the food surprisingly good. Good value for the dollar. The weather in Acapulco is amazing, hot and not a cloud in the sky. Just wish they had a bigger pool as it can get very crowded when there's alot of children. The staff are very friendly and helpful. Will definitely return in the future.

great place ,the people at the hotel ,done their work ,food great if you like continental menu,all your needs are cover in the hotel,i will be back next winter.