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Romano Palace Hotel & Suites Acapulco: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 41 reviews
41 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
12
3.0 of 5 stars
11
2.0 of 5 stars
8
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#53 of 161 hotels in Acapulco
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 300
Description: Downtown High-rise Hotel with Roman motif, located across from Condesa Beach. This description is based on information provided by the hotel.
Address:
Costera Miguel Aleman No 130
Fracc Farallon
Acapulco 39380
Mexico
Check Rates: $77 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Romano Palace Hotel & Suites Acapulco

( 4-8 of 41 )
“Not safe”

Romano Palace Hotel & Suites Acapulco

1 of 5 stars
Brooklyn
Mar 26, 2007
1/1 found this review helpful

The Romano Palace is not a good hotel. The lock boxes in almost every room is broken. The first full day i was there, my phone and about 300 dollars worth of clothes were stolen out of my bag. The elevator system is the worst ive ever seen. Half of the week i was there, one of the two was broken. Also, you have to be careful with every towel, a sweet 25 dollar charge for a missing towel. the size of the pool area was tiny for the amount of people staying in the hotel.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — I was robbed from my room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marufs's Summary
Date of Stay: March 2007
Traveled with: Friends
Visit was for: Other
Age group: 18-24
Member since: March 26, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $77 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The real Romano Scoop from a Spring Breaker”

Romano Palace Hotel & Suites Acapulco

2 of 5 stars
New York
Mar 22, 2007
4/5 found this review helpful

We (total of 15 people in 4 rooms) stayed at the Romano because Playa Suites were booked solid when we started looking (late) in January. We arrived on a Sunday afternoon, so most of the people who had arrived before us were already hammered. Check in didn't take too long (I'd advise having at least 1 person in your group who can speak fluent Spanish- this expedited many things significantly throughout the week). During check in and out the elevators are at their worst- however not too bad. If you only use them when going up from the ground floor, and take the stairs down, you shouldn’t really have a problem. The food is pretty awful, but not inedible. The pasta bar is probably the most solid thing (if you don’t mind ketchup and egg noodles) b/c it’s made to order. You’ll notice that the dessert bar is prepared at lunch and usually sits around until dinner, so don’t eat that. Breakfast was horrible and the eggs gave me hallucinogenic nightmares. The OJ tasted like Sunny D, and that wasn’t so bad. Every hamburger we had in Mexico tasted bad in the same way, so I wouldn’t blame that on the hotel. One thing that did bother me (I wasn’t expecting much, as I just planned to shower and pass out at this dump) was the fact that we had to call for fresh towels every day. 7 outta 7, baby. If my friend didn’t speak Spanish, I’m not sure we would’ve gotten any towels at all. The maid forgot to leave them every day. The location of the hotel is OK because you are near a few bars (Paradise, Disco Beach), but to get to all the superclubs (palladium, mandara) you need a taxi. The pool bar is fun the first few days and then gets a bit old. I think this is because everybody just gets worn down over the course of the week and can’t drink as much as early. If you do get stuck in a corner room or too high up, ask the front desk. They might not be too helpful, but if you slip them a few American dollars you’ll be taken care of. Tipping culture is totally different- they demand tips up front. I would not call this rude because it is part of their culture. I’d venture to say that this tiny bit of culture might have been defined by the attitudes of Spring Breakers over the years. You reap what you sow.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DvyHnz's Summary
Date of Stay: March 2007
Member since: March 22, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $77 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice view”

Romano Palace Hotel & Suites Acapulco

Mar 20, 2007
1/1 found this review helpful

Me and 3 friends stayed in Romano Palace for 3 nights and we got what we expected for the amount of money we paid for it. Personnel was friendly, rooms were clean, view was fantastic. Music down on the streets starts at 20:00 and ends at 5:00 so it was quite disturbing. It got even worse when springbreakers arrive... But still the view was worth all the noise (of course if you are lucky to get the room with the Ocean view ).

  • This TripAdvisor Member:
    • Liked — View
    • Disliked — elevator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
latvian79's Summary
Date of Stay: March 2007
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: March 20, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, People with disabilities, Older travelers, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $77 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Romano palace - gutter”

Romano Palace Hotel & Suites Acapulco

Feb 28, 2007
2/2 found this review helpful

Last spring break myself and 4 other college spring breakers stayed here. from the start we had to wait forever to check in. the guy at the lobby tried to hustle us for a tip for connecting rooms. The food was the nastiest food ive ever eaten. Drinks werent bad, sun was 85+ everyday, entertainment was decent, good crowd. its a decent hotel if your looking to spend as little as possible. to get to the beach you have to cross a busy street with crazy drivers. it does have a good location though. if your planning on staying here be prepared for the worst food.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
core513's Summary
Date of Stay: March 2006
Member since: February 28, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $77 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Acapulco a place of beauty and poverty”

Romano Palace Hotel & Suites Acapulco

5 of 5 stars
london,ontario
Jan 14, 2007
1/1 found this review helpful

I heard about how bad the hotel was ,the elevator was not working,it was dirty,the beer was not cold.Well My husband and I went and we had a great time.The weather was great.The rooms were very clean,the service was great and the food was good.The elevators were working and were not slow concidering how many floors there were.The pool was nice and they had entertainment and food there also.The beach was across the road.There were plenty of shops and a flea market .You could barter for what you wanted.The tours gave us an idea how the mexicans survive is the only word I can say.Do not drive there but take a taxi.People do not want to go to Acapulco because of the two times people have been killed.I think it depends on where you go and what you do.We did not go too far at night.Plus with the heat and the fresh air I was really tired and went to bed early.So if you like heat ,here is a place to go.They also have Wal mart,Sams, cosco's,subway,Mcdonalds and so on.

  • This TripAdvisor Member:
    • Liked — The room was a good size with a great view.
    • Disliked — nothing
    • Tips/Secrets: — take a spanish ,english dictionary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
happyartist22's Summary
Date of Stay: January 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: January 14, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, People with disabilities, Older travelers, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $77 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Romano Palace Hotel & Suites Acapulco

( 4-8 of 41 )
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Romano Palace Hotel & Suites Acapulco Also Known As

Address: Costera Miguel Aleman No 130 | Fracc Farallon, Acapulco 39380, Mexico