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Park Royal Acapulco: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 69 reviews
69 Reviews
5.0 of 5 stars
8
4.0 of 5 stars
26
3.0 of 5 stars
12
2.0 of 5 stars
15
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#22 of 162 hotels in Acapulco
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 224
Description: Luxury Resort on secluded beach near Costera Shopping Mall. This description is based on information provided by the hotel.
Address:
Costera Guitarron No. 110
Fracc. Playa Guitarrón
Acapulco 39880
Mexico
Check Rates: $329 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Park Royal Acapulco

( 10-14 of 69 )
“Met and exceeded our expectations”

Park Royal Acapulco

5 of 5 stars
Michigan
Apr 17, 2007
1/2 found this review helpful

After reading several of the reviews we decided to vacation at this hotel. We wanted just to kick back and relax and cut back on vacation spending this year!
The hotel was clean and staff friendly and helpful. We had beautiful views and good food. Most of the servers and bar tenders were prompt and professional. We especially enjoyed choosing fresh fish and the style of preparation daily for our luncheon meal!
We stayed 5 nights which is enough at any all-inclusive in our opinion.
Agreed, there isn't much to do in the evening but we did go into the city by cab a couple of times!
Overall a good break with a ton of sunshine!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sher8296's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: April 17, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Vacation”

Park Royal Acapulco

Apr 11, 2007
2/2 found this review helpful

After reading some of the other reviews I was concerned with my hotel choice for my vacation. I was more than pleased with my decision to stay at the Park Royal. The rooms and facilities were immaculate and beautiful. The people were very nice and accommodating. I had a massage in the spa, CHEAP and FABULOUS!!!! The food was good and the beer was plentiful. My boy friend and I were looking for a relaxing getaway and we found it. Also, Senor Frog's is directly across the street!!

  • This TripAdvisor Member:
    • Liked — Swim-up bar
    • Disliked — Late night bar was in the lobby, not outside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msteachNewJersey's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: April 11, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good people; Good Times - Too Remote”

Park Royal Acapulco

3 of 5 stars
Cape May, NJ
Mar 23, 2007
5/5 found this review helpful

This was my third trip to Acapulco, and our first stay out of the downtown or "hotel" zone. Check in was quick and courteous, and although we were a little early, we were in on room about 1/2 hour prior to check-in time, which we really appreciated. We had arrived from the East Coast, and were quite tired after our 14 hour drive and flight. The lobby bar features a wonderful view of Acapulco Bay, and we enjoyed the view and numerous Margaritas while waiting.
We were soon led to our room. The hotel itself is connected through a series of buildings, elevators, and a tram car, so getting one's bearings is somewhat difficult for the first day or so. At least three times during the week one of the two tram cars was not working, and when they did work we were stuck on three different occasions with doors that would not open. The room itself was pretty small, but servicable. TV atop a small bureau with a small closet. Bathroom was clean, but so-so. If we had packed more clothes, storage would have been a problem. We did have a nice balcony, with somewhat of a Bay view.
We were late for diner reservations, so our first night we ate at the Bahia buffet. It was "Oriental" night." - Thursday. Do yourself a favor. Definetly do not eat there on Thursday night!!! When I figure out what I ate that night, I will edit my review, and let you know! Unfortunately, we compounded this mistake our last night which was also Thursday, but I managed to survive both Thursdays OK. The "Oriental" night should be put to sleep.
Fortunately, drinks at the Lobby bar soothed the pain!
Breakfast was served at both the Bahia Buffett daily, and El Pescador, by the pool on weekends. Fresh fruit, coffee, and omelets made to order, with sausage, french toast and pancakes. Cereal also available and juice. Pretty much something for everyone, and quite good. The host and hostess who run the floor at both locations were extremely nice, and as we got to know the wait-staff and bar staff I will say that the service was excellent, and they staff will do their best to accomodate you. It was rather crowded while we were there with several conventions and spring break. Stiff, I cannot say enought for the dining room staff in all locations.
After breakfast, the Animation staff kept the pool crowd lively with volleyball, water aerobics, beach volleyball, and later in the day "tequilla" volleyball, which involves a lot of drinking, and is not for the faint of heart. I had read some reviews that said that the "Spring-Break" kids from the states were a pain, but actually the staff had such a good rapport with all the kids, and were so good at keeping them involved with pool and beach activities, that everyone had a really good time. I can honestly say that I expected the worst, but that this bunch of kids was one of the nicest groups we had ever shared a vacation with. One particular group of engineering students from Michigan Tech U. were especially great, smart, and fun. Let's hear it for the American Kids!
Lunch at El Pescador was a mix of cerviche, fresh grilled fish, fajittas, fruit, shrimp and seafood cocktail, again - something for everything. Not great, but the grilled seafood was excellent (with garlic) and I will copy that technique at home.
Between lunch and dinner, a burger and snack grill keep you going till nighttime.
With reservations, the night restaurant is "Trattoria" which is Italian themed. Fair food, but the view (outside) of Acapulco Bay, and the service were again, excellent. The tomato sauce was a little watery, and being home-grown South Philadelphia Italians, it is hard to beat what we get at home. Nevertheless, for the daily all-inclusive fee, it was fine for the $.
The only problem I had with Park Royal Acapulco was its night time activites. All "Acivities" such as they are were in the lobby bar. Thursday night was music videos on a screen with poor sound (my home system is better)' Friday is "Casino" night with blackjack, and roulette, for fun, with t-shirts to the "Big" winners with the highest bids (Fun, with great staff, but certainly not Vegas) and Saturday is karyoke - which was a mix of Spanish and American singers of varying abilities. Keep the whiskey coming if you want to survive this gala affair! THAT'S IT. Nada for any other night. One night we brought our alarm clock radio to listen to music at the Lobby bar. SO......that means every night you want to go out, get a cap ($5-7 dollars to town each way) and see the real Acapulco. That easily ads significantly to the cost of your all-inclusive. I'm sure even a simple sound system with recorded music for the lobby bar area would have added a lot to the :feel" of the scene, at minimal cost. There is NO night life on premises - be forewarned.
In closing I will mention that the remoteness of the resort, in a way, seemed to foster a communion among the guests. After several days everyone seemed to have made lots of new friends, and we met many great people from Texas, Queens, East Coast, Wisconsin, etc., The location did seem to foster this, with nothing to do at night, I guess you almost have to talk to someone! Sometimes, that can be fun too!!! Watch out for the peacocks - they can get a little randy, and watch for the deer at night near the Trattoria Restaurant, and say Hi to the Parrot, while you're there. Great staff; fair food; fun pool; no beach; no night life.

  • This TripAdvisor Member:
    • Liked — Staff, service, pool, lunch.
    • Disliked — Location, no night life - too far from everything.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4283099's Summary
Date of Stay: March 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: September 24, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, People with disabilities, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel”

Park Royal Acapulco

4 of 5 stars
Chicago
Mar 7, 2007

I stayed at the Park Royal in late February 2007 with a group of twelve guys for my Bachelor party. After reading all of the negative reviews, we were all expecting a disastrous vacation. Much to our relief, the hotel and the staff were better than we could have ever expected.
The rooms were clean, the grounds were well maintained, and the food was good. The best part about the hotel was the swim up bar. We never had a problem with service, and the staff was always very friendly.
If you're looking for a hotel that has alot of activities or that is right on the strip on the main beach, then don't go here. The Park Royal is on the opposite side of the bay from everything else, and it's not a lively spot. But we didn't need much other than an all you can drink swim up bar during the day. Plus, it has its own private beach which is quiet and free of peddlars.
We didn't mind the laid back atmosphere of the hotel because each night we went to the strip, which probably has some of the best nightlife I've experienced. A typical cab ride cost about 8 pesos, and is about a 5 minute ride.
Overall, we were all very pleased by our experience, and I would definitely return to the Park Royal.

  • This TripAdvisor Member:
    • Liked — Swim up bar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BG71's Summary
Date of Stay: February 2007
Traveled with: Friends
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: March 07, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
An amazing honeymoon, People with disabilities, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Ok hotel, not for college ages”

Park Royal Acapulco

2 of 5 stars
Potomac, MD
Jan 28, 2007
3/4 found this review helpful

I stayed here last march for a spring break trip with two of my girlfriends. We are 23 so we werent looking for the MTV spring break madness, but we wanted some excitement. We alos wanted an all inclusive so we chose this hotel. This hotel is not in town with the clubs and attractions. The front desk wasnt very personable, there was no real beach or pool activities. The beach was really small and you really couldnt swim in it. The food is the same every day and is very limited. I would rate it a 2/5. The drinks werent that great either. The room was prety nice as was the bathroom. I would not reeccomend this hotel to young people. It was more for mexicans that were on vacation. I had an ok time, but I would never go back to this hotel.
And if you arent into techno music all night long, for goodness sake dont go to the Palladium night club.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starrlett555's Summary
Date of Stay: March 2006
Member since: January 28, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Park Royal Acapulco

( 10-14 of 69 )
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Park Royal Acapulco Address

Costera Guitarron No. 110 | Fracc. Playa Guitarrón, Acapulco 39880, Mexico