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Pacifica Resort Ixtapa: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 49 reviews
49 Reviews
5.0 of 5 stars
20
4.0 of 5 stars
12
3.0 of 5 stars
9
2.0 of 5 stars
4
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 25 hotels in Ixtapa
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 200
Description: Located on the hill of Palmar Bay, Pacifica Resort offers you the best view of Ixtapa in the hotel zone. Only 15 minutes away from the Zihuatanejo... This description is based on information provided by the hotel.
Address:
Paseo de la Colina s/n - Colina Vista Hermosa
(formerly Pacifica Villas & Hotel)
Ixtapa 39000
Mexico
Check Rates: $154 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Pacifica Resort Ixtapa

( 3-7 of 49 )
“Amazing view and service”

Pacifica Resort Ixtapa

Apr 23, 2008
1/1 found this review helpful

Let me tell you. If you want a lavish spoiled vacation full of awesome food, live entertainment every evening, free rides in air conditioned vans within the resort and impecable service 24hrs a day, breakfast brought to your imaculate suite in which you can hear the waves and birds. Hordeurves served in the evening and the most friendly housekeeping staff on the planet, get a Senior Sands suite at this stunning resort in Ixtapa. I rate this to most awesome place I have ever been, I hope you enjoy a fabulous stay at this world class resort.

  • This TripAdvisor Member:
    • Liked — The views, service and ammenaties.
    • Disliked — When we were there they were fixing the gondola, so we couoldn´t use it. Awe.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
skywalker32169's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: April 20, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park, Outdoor / Adventure, Great food / Wine, Concerts / Music festival
Was this review helpful? Yes No
Management Response
joseluisalvarez, Ecommerce Manager
(Management representative)
Jul 24, 2008
Dear friends from Canada,

It´s so great to hear your vacation was amazing, we do our best to create this reaction on all our guests. We thank you very much for your review and hope you visit us soon. We will be happy to serve you.

Thank you for your time.

Jose Luis Alvarez Espino
joseluis.alvarez@pacifica.com.mx
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $154 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pacifica Golf is the absolute worst!!!”

Pacifica Resort Ixtapa

Apr 7, 2008
0/1 found this review helpful

We had a "bonus week" with RCI and the only options were the Pacifica Golf or the Park Royal. My fiancé and I decided to stay at the Pacifica Golf as we had stayed at the Park Royal when it was a Radisson. We checked-in, paid the all-inclusive fee, took one look at our room and immediately found another place to stay. I did my research before I left and the reviews I saw for the Pacifica Golf were, for the most part, good for some unknown reason. There are many other places to stay in Ixtapa so save yourself the potential disappointment by checking out the others. A word of advice to RCI members: you can save a lot more money by buying an all-inclusive package on the internet than you can by paying for the all-inclusive and airfares. If we would have used a service on the internet to purchase our package we would have saved over $3000!!!

  • This TripAdvisor Member:
    • Liked — Absolutely nothing!!!
    • Disliked — Absolutely everything!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brymofo's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: April 07, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Management Response
Paul Ford, Owner of Time Share
(Management representative)
May 1, 2008
Pacifica has a problem in not always having the same level of unit that a RCI member uses as a trade.
Pacifca and other Pacific Coast Resorts are having more guest thru RCI because of the Hurricane a couple of years ago when RCI had to find places for alot of the members and there was very little damage done on the Pacific Coast & with the new toll road to the Pacific Coast, more Nationals are driving to the west coast from Mexico City and other areas.
Very few members trade their units with RCI and Pacifica has to use what ever units are available at the time and alot of times, they have to use the older areas for RCI.
If you are lucky enough to be able to get one of the Up Scale Sands unit, they have a staff decitated to serve them. We own an Aqua unit and we have a reserved Palapa on the beach and there is coffee and rolls delivered to our unit every morning. All we have to do is pick up a phone or go to the Sands Reception and our needs are taken care of.
We started with a small Sands Unit in 1999 and are on our 3 up grade. 2 weeks in the Aqua and 1 week in the new Aqua being built in ZueWa.
Pacifica is in the process of upgrading the 2 older areas (Club & Golf). The upgrading is a slow process because they are trying to finish the Aqua Units and starting on the new Aqua units in ZueWa.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $154 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“We Loved Pacifica”

Pacifica Resort Ixtapa

5 of 5 stars
mt. sterling, ky
Mar 22, 2008

We were lucky to get the top floor of building 71 of the Aqua Units.
The 2 top floor units are called the penthouse suites- your living area is outside like a giant veranda and you have the sound of the waves hitting the rocks below the unit 24hrs a day. Our unit had wifi but could only be used on the veranda. We loved having the coffee and fresh baked rolls delivered to our unit every morning- only the upscale units have the delivery every morning & you had a reserved palapa there on the beach by the cable car.
My wife loves the infinity pool for the Sands Units- they have a wait staff at that pool and wifi is available there and you see alot of people taken advantage because it - is not available thru out the resort. They are suppose to put in an elivator for the 2 Aqua Units.
They have just finished the road down to building 71 3rd floor- the road is easier than the stairs. They have a golf cart to carry you to and from the top of the hill for the Aqua Units.
Because very few members trade with RCI- RCI get the units left over and you take a chance at the units available- because Pacifica receives no money for the trade in- they have started charging the A/I. With the new toll road finished, on the weekends there are alot more Mexican families coming to this resort and others on the coast. There are alot of American and Canadian owners of time shares in this resort.
Pacifica became more popular after the Hurricane took out the resorts in the Carribbean a few years ago.
The Resort is built on a hill and they have vans and little trucks to pick you up at your unit to take you anywhere on the resort. They have put in an entrance for the resort on the main street fot Ixtapa (about 10 min walk) instad of having to walk down the beach and take the public or hotel entrance for the beach.

  • This TripAdvisor Member:
    • Liked — The staff and the sound of the waves hitting the rocks below the unit constantly
    • Disliked — Spread out along the side of the hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leftout's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: May 31, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $154 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice but a lot of walking!”

Pacifica Resort Ixtapa

Mar 19, 2008

My family did an RCI trade week and were booked in a "Golf" room, building 30. We really like the fact that we could do everything right onsite, eat, play, sun... however, you have to walk and the resort is located on a hill, so you are either walking up-hill or down-hill on very uneven concrete. Our room was clean, had 1 bedroom with a double bed, and a common area with two double couch/bed things (like daybeds), a television, telephone, small kitchen area med sized refridgerator, cook to, sink, microwave, bottled water and the kitchen was stocked with all the cooking utencils you could need, even a juicer and a blender. The bathroom was extremely small, you could not sit on the toilet and close the door...kind of reminded me of an airplane bathroom. But we liked the place, the balcony overlooked the parking lot and a little of Loma Del Mar next door. Our building was the furthest from the swimming pool and dining area. There are various pools located throughout the property, but are exclusive to different levels of guest....Sands, Club, Master Sands, Aqua...and Golf, the lowlyest of them all, so we could only use the pools by the beach/dining area. Which was a bummer, because our timeshare was in a 5 star ocean view place and we were traded to a "Golf" suite...so not a fair exchange. I'm sure we would have had better reviews if we had a better room location. It appears that the rooms over looking the water would be awesome. There was a small convenience store located onsite, but halfway up the hill that had very reasonable prices...comparing to other prices in Ixtapa, all of which are more expensive than Zihua. We found out on our last day that you can use the internet onsite for $1.50 US per hour, which was a deal because in Ixtapa, it was $1.20/15 minutes. We really enjoyed the food, which offered different theme flavors on different nights. We ate once in El Faro, breathtaking view and ambiance, loved it. We did not eat at Bougavillas (sp?), didn't have time. We scheduled our meals so that we could catch the evening stage show, that was right there in the dining area. My little two year old had a blast dancing to the Chiuaua (sp?) song and won a bunch of prizes for winning the contests...I think she won because she was cute. She had a blast!!! Many people had a blast watching her....we were a little embarassed. We were lucky enough to be there to help release baby sea turtles in to the sea. My husband and son went on one of the bike excursions all the way to Playa Linda (next to where the boats launch for Isla Ixtapa) and my husband went kayaking one day. All in all, we enjoyed our stay in Ixtapa and the Pacifica, however we'd have like it better if we didn't have to walk so much....but again, it was probably a good thing considering how much food we ate. There were plenty of palapa's down by the beach but the water in both pools was a little chilly...funny observations coming from an Alaskan.

  • This TripAdvisor Member:
    • Liked — Food, entertainment, room.
    • Disliked — Walking up the hills!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GolovinGirl's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: December 17, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $154 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pacifica was the BEST!”

Pacifica Resort Ixtapa

Mar 16, 2008

We traded into Pacifica thru RCI. We had to buy the all inclusive feature, but would have anyway. It was great to always have drinks, food & snacks available. Our location in a 1 bedroom unit was very close to the beach. Loved eating at the 2 specialty resturants. The employees were very eager to help and serve. The best was the wait staff on the beach always bringing food & drinks to our palapa. We have already traded with RCI to go again in April 2008. Just wish the flights from the east coast were nonstop.

  • This TripAdvisor Member:
    • Liked — Location, location, location
    • Disliked — Liked it all
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drzeeb's Summary
Date of Stay: April 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: October 25, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $154 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Pacifica Resort Ixtapa

( 3-7 of 49 )
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Pacifica Resort Ixtapa Address

Paseo de la Colina s/n - Colina Vista Hermosa | (formerly Pacifica Villas & Hotel), Ixtapa 39000, Mexico