We stayed at the El Moro Tower for a week and had a great time. My in-laws have points with El Cid so the 5 of us stayed in a 2 bedroom. The rooms were very large, clean and had a great view. I liked the big windows that opened up to the beach. Yes there were no screens in the windows and yes the waves were very loud at night, but you don't have to open the windows if you don't want to. The furniture was a little worn, but it was basic Mexico resort style. Nothing fancy, but it was clean, there were no bugs and everything worked. We had no problems with water temperature or pressure and the elevators were fine all week. As soon as we got there we had someone come up and unlock the kitchen cabinets and we asked them for mattress pads. The beds are pretty hard, and the mattress pads were pretty thin, but they helped a little.

My 12 year old son loved the pool and we used it more than the beach, although the beach was great too. We only used the main pool with the big rock and slide and it was heated. The beach was great for morning or evening walks. Of course there were people selling stuff on the beach, but this is Mexico, you just have to get used to ignoring them.

We tried most of the restaurants and they were all good, but we liked the restaurant at the Marina the best. The breakfast buffet got old real fast. Except for Sunday it was the same every day. We had the all inclusive thing so we never ate anywhere but at the resort, but there was plenty of variety. Some menu items were different than what we expected, but it just added to the adventure.

The rooms at the Marina are much newer and there is a new El
Moro tower with much nicer rooms, but I'm sure the cost is much more too. All in all we really enjoyed our stay

We just returned from the El Cid El Moro resort and had a great time. The service we received from the hotel staff was fantastic and not just good service for Mexico either. When we arrived, we upgraded from a room in the tower to a larger room by the North pool for $20/ night and it was well worth it. A much more comfortable room and in a nicer spot to be. The staff were very accommodating as we looked at a few different rooms.

We did the 90 minute time-share presentation (even though I'd sworn to myself I'd never do it again) and were very pleasantly surprised at our experience. It was a very low-key, pressure free actual 90 minutes, and we were given a great breakfast along with taxi service to/from the airport (about $50 US), a city tour in a trolley (not bad, but did it before and didn't see anything new), and a catamaran trip to La Isla de la Pietro (Stone Island). The Stone Island trip was fantastic - music and open bar on the boat, a really great lunch on the island as well as some fun activities while there. Well worth it.

We traveled with 2 kids (6 and 8) and they had a great time. The huge pools and waterfalls and waterslides kept them busy and happy the whole time as well as other activities like painting pottery etc. Overall a very good time and a great resort - we highly recommend it.

We stayed in the El Moro tower March 23-30 and had a great week. We made our reservation through Wyndham Vacation Club. We reserved a 2-bedroom suite for us and our 3 DDs. Our room was actually 3 adjoining rooms: one which looked like a hotel room with 2 double beds, 1 with a convertible bed and kitchen and 1 with 2 converitble beds and kitchen. We actually had 3 bathrooms which made getting ready after a long day at the pool a lot easier. The pool was incredible and the kids enjoyed it a lot. The hotel is right on the beach. One downside was the information desk who tried to get us to come to a breakfast - several times - to purchase a timeshare. We were in room 2226-7, 8. The sunset was beautiful.

We stayed at the El Moro from March 10-17. We usually stay at the La Marina but they were booked so we settled uneasily for the El Moro. We arrived eary at 10:30am driving in from another part of Mexico. We got our room right away which was really nice. We had room 2119-20 which had a view of south, the golden zone and the rest of Mazatlan, had hoped to watch the sun set from my room but didn't want to bother asking for a different room. The view we had was great so we stayed. The room, a lock off, was nice. Nothing fabulous but no complaints either except for the balconies which are unsafe as everyone says. My husband set the rules down to the girls, 4 and 7, that they weren't allowed even in the doorway and there are locks up high out of the reach of our little ones. They are good girls so they never went near and were happy to sit on a chair looking out the window.

The beds were hard but I've experienced harder beds in Mexico so these were fine, plenty of comfy pillows in the room to cuddle into. We never experienced the water temperature variance as others have mentioned and we took showers all times of day. The girls loved the giant bathtub. Also all the elevators worked and were actually very quick which was one of my worries. Everything in the kitchen worked fine, I only cooked a couple of breakfasts but there was plenty of "equipment" to cook a larger meal if we had wanted too.

The first day we tried the member pool which was cold so we went over to La Marina. We asked if there was a heated pool the next day and we were told no. It wasn't until the 5th day that we went over to the Castilla and found that the pool there is heated. Why we weren't told that is kinda beyond me. But once we knew the girls loved it and we didn't have to go back to La Marina. There was a decent sized crowd of vacationing college students but they weren't loud or disturbing and a few played with my girls in the pool for over an hour which they really liked.

Went to the Fiesta Mexicana and they have made improvements since last year. For one they have enclosed the theatre which was nice since I remember freezing last January. The chicken mole and the pozole were really good. The dancing was beautiful, ll a really great evening.

We did the time share presentation so we could get the tickets to the fiesta and the breakfast buffet was just ok at La Concha. By the way we got out 10 minutes short of 90 minutes and saw the new rooms at the Castilla which are REALLY beautiful. Spent one day at our beloved Marina, had breakfast at the restaurant which was very good. We spent the day at the pool and the food was very tasty and the service was above par, never wanted for anything. The girls painted their annual ceramics and the finished product is always beautiful, the final touches they add when they glaze them are really nice. The girls are alway tickled when they see their work.

All in all a very pleasant stay at the El Moro, no really complaints about anything. Wouldn't hesitate to stay again.