It is a 3 star hotel with a quaint lobby lounge area. You are not allowed to go up to your room after you check-in without being accompanied by the bellhop (squeezing a tip out of you). My fiancee and I have an issue whenever they do this since we usually travel light (ie 1 dufflebag or roller). Anyways, the elevator is quite dirty and old and we stayed in our room 316 (2 double beds) instead of getting a king b/c we were told this one was better since it faced the pool and had a balcony. The balcony was a nice touch w/2 chairs and a table out there also. Decor of the room tried to be colonial with beige painted brick walls. Lighting was dim and there were definitely mosquitoes in the room that were not affected by mosquito repellent. Pools were decent. Concierge was not open more than normal business hours (9-5) which is a problem when you're on vacation. Location is great as you are a minute away from the Melacon/Boardwalk and a great restaurant recommended by all the tour books is a block away. Our biggest peeve about this hotel is we happened to be there during Mexico's daylight savings time (which apparently is at a different time of year than the USA) and the hotel did not notify us in any way! Not by notice left under your door or voicemail message on the phone. Not even a sign at the front desk alerting people that time had sprung one hour ahead. Apparently we went around for a whole day unaware and the 2nd day had mass confusion and a rude awakening about this when we were trying to catch our flight back home. Luckily everything worked out but it really made for a sour end to our stay. Besides the hotel, Puerto Vallarta is nice to visit and food was deifnitely better than expected and pretty consistent among the resturants, but it's not worthy of more than a 5 days stay (especially if the ocean water is too cold to be in).







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