We have just got back from a 2 week stay at Las Palmas , and have to say that it was worse than expected. Firstly let me say that we are not picky people , and have stayed in Mexico 3 times and are used to the harder beds , but these beds were unbelievable, literally like rock . They are just very basic hard mattresses on concrete. We had to buy an eggcrate matress for the first time , then it was tolerable.
The showers were mostly luke warm and sometimes downright cold. The room was really really old , run down and falling apart. The outside door would not close very well , this they eventually fixed. The room smelled really really mouldy , the sink was all cracked with chips here and there , the patio doors were rusty. All this you can live with because all you really need is to sleep , but it was a shock when we checked in . We tried to get an upgrade but were told there were no other rooms available. The room however , on a positive note , did have a balcony that had an ocean view and also was very clean.The food was not too bad , you could usually find something to eat , but definitely not the greatest all inclusive food we have ever had . Drinks were mostly good except the wine. The best thing I have to say about the hotel was the staff , the nicest most personable I have ever met. This is what made our stay much better.Our kids enjoyed the kids club and activities. Also the location is good as it is only a 5 $ cab ride away from centro and malecon. The hotel is right on the beach , which is small but sandy with no big rocks, however the water had some sort of brown looking scum on top of it , so we swam in the pool. There are 2 , they were pretty good , the kids had fun in them.The night entertainment was some nights pretty good and other nights not worth going to. Fiesta night Fri was good. We saw whales whilst we were eating our breakfast on 2 occasions , that was very cool. Overall we had a good time , because we were in beautiful Puerto Vallarta , but I would not tell anyone to go here unless they were not expecting very much and got a super cheap deal. Usually we are so sad to leave , but this time although sad to leave Mexico we were ok with saying goodbye to Las Palmas.

I stayed at Las Palmas in PV and couldn't have asked for a better vacation! The hotel is awesome, especially the staff. Everyone tried really hard to make sure everyones needs were met. My room was clean every day. The bed was a bit on the hard side, a concrete slab with a mattress on top. However after a day in the sun you are tired enough to sleep on a rock, so all in all it wasn't too bad. My room was ocean view with a patio. This was my first solo trip and I couldn't have expected any better. I highly recommend the massage! $35.00 for 60 minutes. Carmen and her partner are amazing! The beach is small but the pools and patio make for a great place to sun and watch the sunsets. The adult only pool is so nice. The staff at the hotel monitor it on a regular basis, children are not allowed in this area, so relax relax relax! There is a pirate ship that cruises the bay every night, what an added feature to your pictures! The food is definitely adequate, with excellent choices. There is a nightly BBQ that you can attend, (reservations required) and an ala cart resturant that you are allowed to attend once a week. The hotel location is really convenient to alot of other places in PV. I caught a bus and went to the malacon for a days visit. Amazing sand sculptures were being built for the Easter holiday. PV is a safe place to wander around in, even alone! I would definitely stay again at Las Palmas, in fact I'm already planning a return trip.

We have just returned from a week at Las Palmas by the Sea. The hotel covers all your needs in safe travel, and we have never experienced such incredible service before. We didn't want to leave the peace and tranquility of the hotel. We were just expecting a few nibbles but breakfast is a lovely continental spread with cheeses, fruit, pastries etc. Quite difficult to fit in any meals out after all that!
During the afternoon it's literally so relaxing you can nap by the pool or ocean. The pools are lovely, one for the kids with activities, one for the adults with a hot tub. The security/pool attendants were wonderful.
Overall I would say this is probably the best/warmest hotel we have ever stayed in on holiday!
The view is FANTASTIC! Ask Juan to make you his famous Mojito or as his Canadian friends call it a Juanjito!

We went to Puerto Vallarta for the first time. We have 2 kids (12 year old girl, 15 yr old boy). The four of us stayed for 2 weeks. It was the best 2 weeks I think I've ever had.
The kids had alot to do all the time. There were many activities through the rec coordinators so the kids were always busy. usually too busy to hang out with us (that was OK by me). It probably wouldn't be that great for kids under 10 yrs.
The hotel is older and smaller than alot of the hotels, particularly the new monster hotels they are building in Nuevo Vallarta. But, we were 30 seconds from the ocean, our deck and pool were 20 feet from the ocean and the atmosphere was more of what we were looking for when we booked the trip. We didn't want a huge flashy hotel. We wanted to experience Vallarta Mexico and we were able to do that at Las Palmas by the Sea.
The rooms were good, nothing flashy, but we didn't spend a whole lot of time in them. The food was good and the a la carte was excellent.
I think the staff at the hotel made the trip a 5 star trip. They were pleasant, friendly, and very helpful. Most of all, they seemed very sincere, which is something that isn't all that easy to find in large tourist areas.
We are both white collar professionals from blue collar backgrounds, so we prefer a more blue collar atmosphere. If you like friendly, outgoing, down to earth people, who enjoy a good fiesta, then you would really enjoy Las Palmas by the Sea. If you want to experience Vallarta for its culture and atmosphere, while still being really well looked after, then this hotel would be for you.
We will definitely go back again.