the room we reserved was not available when we arrived but we were given a suite overlooking a pool for one night, second night we were moved to another suite which had two couches which made out into beds had a very poor nights sleep...night three we upgraded to a king suite on the fourth floor with a sort of ocean view but mostly of the neighboring hotel pool facilities. We were harrassed by a rather rude time share lady before we could even get registered, we initially thought she was part of the staff. Room was usually made up in the very late afternoon, so we spent the day with used towels and unmade bed. We would look elsewhere next time in Puerto Vallarta.

We stayed at Los Tules in Feb of 2005. Our room was ok. It was clean and had the basic two beds and a bath. However it was very noisy. First off our room was facing the traffic so we could hear cars go by all night. Our air conditioner was very loud and had dust built up. It must have been 50 years old. We could block out the traffic noise by turning it on however the a.c. sounded like a truck. Also in the mornings we could hear repair men working on the building. There were a lot of repairs going on around the rooms near ours and all around the propery while we were there. All we could hear was a lot of banging and drilling, Another issue was that only one of the pools were open because of the repairs and it was not a heated pool. With 80 degree weather outside the pool really wasn't warm enough for swimming. You could get in but after about 10 minutes its too cold too stay in. It was just good for laying around. The food at the restaurant was good. Most of the staff were friendly. The grounds looked nice despite the multiple repairs going on around the property. There was also no alarm clock in the room and the cieling fan did not work. I would probably not recommend staying here. It was not unbarable by any means. There are just a lot nicer places to stay in Puerto Vallarta for the same amount of money.

We stayed at Los Tules for 6 days last March and we absolutely loved it. We started out in a 2 bedroom condo, which was gorgeous and comfortable. When the rest of our party left, we stayed in extra day in a King room and loved that as well. The property is gorgeous, the staff were friendly, and transportation to downtown was quick and easy. I would love to go back!

My husband and I booked 3 nights at Los Tules after a horrible experience at Papa's Palapas in Sayulta, Nayarit. We were in need of a resort quality experience, and thankfully, Los Tules and bordering resort Fiesta Americana delivered.

Our room was a Superior King. The room was spacious and clean, it had a fairly comfortable bed, a nice sized balcony overlooking the resort and a partial ocean view, and a phenomenal tub and shower!

The resort is well laid out - it is actually huge - and it's 8 pools are scattered about through the property. We never found the adult grotto, but there weren't many kids around so that didn't matter much. We actually spent quite a bit of time over at Fiesta Americana's pool, just because it was larger than any of Los Tules' pools and they offered pool and beach side beverage and food service. We absolutely adored our server, Jesus, who took such good care of us we never wanted to leave our palapa!

My only gripe about Los Tules is the check in and out experience. My husband and I came in on a public bus (about a 1 hour trip in the heat and horrible exhaust of Mexico's roads) and I was forced to listen to a woman's schpeel about a timeshare meeting. In order to shut her up I agreed to go to the meeting - which I didn't - but it was darn obnoxious. On the way out, I was hounded about whether or not I went and why I didn't.. yada, yada. Not the best way to start or end a trip, but oh well.

Timeshares are obviously huge in Pto Vallarta, because like the beach vendors, those timeshare people are EVERYWHERE!! We couldn't walk 3 steps down the Malecon without being approched. Luckily my husband is kindly assertive and we managed to avoid being bullied into any timeshare presentations while we were there.

Overall though, loved our stay at Los Tules, and loved Pto Vallarta!!