My fiancee and I stayed at the Hola Resort for a week in late March 2008. I had read the reviews prior to going, and was unsure of what to expect, but once we got to the resort we had a wonderful time. We arrived before check-in time, but the bellboys kept our bags safe, so we got our bracelets from the front desk and went out to the pool. When we did get into our room it was clean, large, and had a more than adequate balcony for 2 people.
The servers are GREAT and are always around by the pool and the beach to get you drinks (rarely did we even have to go to the bar ourselves). We enjoyed the beach restaurant for simple lunch items (burgers, pizza, hotdogs, nachos), which we often brought back to our seats by the pool.
One tip, if you want to get a chair by the pool (especially with an umbrella), get out there early and put a towel and a book or something on it. After the first day I realized this is what most people were doing, so I got up around 7:30, went out and put items on the chairs we wanted, then went back and slept for another hour before breakfast!
The outdoor "rooftop" restaurant (I think its called the Sunset Grill) was great for breakfast and dinner, as was the indoor one below it. We did not eat at the Gourmet restaurant because we waited until the last day to make reservations (our fault) and did not realize there was a Mexican Fiesta night and it was closed. However, the food at the Fiesta night was great, as was the large buffet-style service at the beach party.
The staff were definitely the best part of this hotel. They were always friendly and smiling, whether they were serving you drinks or sweeping the floors. The activities staff are very outgoing and are great at getting people involved in pool and beach activities.
We went into town a few times, but mainly stayed at the hotel, as the service was always great (and the drinks/food were free!)
IThis was my first trip (fiancees 2nd) to Mexico, and I am glad we stayed at the Hola.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping, Spa