Two girlfriends and I stayed here from March 28 to April 4, 2008. It was a week after Spring Break and was very quiet. The rooms were very clean and well maintained. We had a lovely little balcony with stunning views of the ocean. The food was okay -- nothing spectacular, but there was always something to choose from. But because the price per week was so reasonable, we ended up eating out in town almost every night.

But the thing that made our stay, by far, was the service! There was always someone on hand to get you a drink, bring you a cushion, get you an umbrella, or just chat about PV, life or anything else!

We also highly recommend the beach-side massage and the exfoliation in the spa! Pure bliss!

I only stayed here one night, as I was meeting a group, and I just wanted a cheap hotel for one night. I would have been better off staying downtown. This hotel was overrun with partying Nationalists. The food was not great, I could not get a reservation to the ala carte restaurant. I only ate at the buffets, and they were pretty dismal. I thought my room was really shabby, and damp. I am usually very easy going when I travel, but I couldn't get out of there fast enough. The bathroom was dark and kind of crumbling. The hotel does have a nice beach, and a good location, but I did not like the facilities.

We have stayed at this Hotel many times, however, this was our first visit since it was purchased by new owners. They have invested a lot of time, effort and probably a lot of money into to making this truly a first class hotel. The Hola Puerto Vallarta has the most dedicated staff of any we have found in Mexico. They will do anything that is within their controll to make your stay a wonderful experience. The rooms are freshly painted and well decorated, the beach is newly expanded and they have planted palm trees on it to provide both shade and ambience. The food is good, plentiful and there is always a wide variety. The Gourmet resturant is a 5 star by anybody's standards. It is a family hotel and they treat you like family. I would recommend this place to anyone who wants a good relaxing vacation experience.

This was our first trip to Mexico and we had a great time. The hotel was clean and we experienced great service The food was great with a wide selection of different dishes. The ala' carte restaurant was like eating at a high class restaurant. The rooms are clean, spacious and surpassed our expections on view. Had a great time at dancing and karoke. The staff worked hard at looking after the needs and desires of the vacationers. I would recommend this hotel to any one. Any one who complains about this resort are the type of people that can not be happy with anything.