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Velas Vallarta Suite Resort: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 305 reviews
305 Reviews
5.0 of 5 stars
145
4.0 of 5 stars
84
3.0 of 5 stars
25
2.0 of 5 stars
27
1.0 of 5 stars
24
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#8 of 105 hotels in Puerto Vallarta
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 339
Description: Puerto Vallarta, Mexico Resort - Velas Vallarta Suite Resort & Convention Center is a premiere, all-inclusive hotel, spa, convention center and beach... This description is based on information provided by the hotel.
Address:
Av Costera s/n, LH2
Fracc Marina Vallarta
Puerto Vallarta 48354
Mexico
Check Rates: $456 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Velas Vallarta Suite Resort

( 17-21 of 305 )
“Do Not Buy Into This Timeshare! It Is a Scam....”

Velas Vallarta Suite Resort

Apr 24, 2008
1/4 found this review helpful

We were told when we bought into the timeshare that several of our weeks could be sold almost immediately and we would get back our purchase price and more. It has been over a year we have not seen any type of return and the manager Johnny Noe is very rude and does not do anything to help. We will never go back and we will be selling it off as soon as possible.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tucker80's Summary
Date of Stay: December 2007
Member since: April 24, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $456 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Velas, great people, great resort!”

Velas Vallarta Suite Resort

5 of 5 stars
Pagosa Springs, Colorado
Apr 23, 2008
1/1 found this review helpful

Went to Velas Vallarta for the 3rd time April 16-21. We had my wife and I plus 4 kids ages 6-14. Everything went great. Our condo was a 3 bedroom private owner that we booked through www.vrbo.com. The rate for the condo was great and it was on the 3rd floor looking at the pool and ocean. Plenty of room for our gang.

On arrival my wife and I discussed the AI and the cost. After going to lunch somewhere in town and dropping 70 bucks on bad food the AI seemed the way to go. It was pricey for adults but reasonable for the kids. They ate their moneys worth at the ice cream bar and pool bar with banana smoothies. The food was good. Went out 1 night on a date to Casa Velas and it was very nice with an upscale feel. No extra cost with the AI and we paid for our daily fee with 1 meal there!

The staff is what makes the Velas properties first class. Everyone calls you by name no matter where you are on the beach or pool, in the restaurants or room service. They are professional, speak excellent english, let you practice spanish, and don't treat you any different whether you tip or not. We always tip as their wages are poor and we want to take care of the staff b/c they are great. We have seen the same faces year after year, that tells me something.

It was a great 5 days of vacation. We will go back and I would recommend this resort to families or young people. If you want a luxury place with 5 star service and price, go to Grand Velas in Nuevo Vallarta. It is a top class resort and worth the price for a couple. My wife had a 3 hour massage there on this visit and she loved it.

Safe travels, vaya con Dios!

  • This TripAdvisor Member:
    • Liked — people at the resort
    • Disliked — needs better beds!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PagosaDan's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: May 30, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $456 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Conference selected hotel - great choice!”

Velas Vallarta Suite Resort

Apr 22, 2008
2/3 found this review helpful

I was in Vallarta for a conference for two days. The Velas was selected for this conference. It is held in Vallarta every year and they rotate hotels. I was thoroughly impressed with this hotel. They did not have my requested room level available, so they upgraded me to a three bed room suite for the same price! The service was excellent. The staff was constantly coming around asking about drinks and food. They even made up trays of little smoothies and appetizers and offered them to everyone. The groups are beautiful! The food was above average. I prefer to eat authentic Mexican food when I am in Mexico, so I was not a huge fan of the Italian, American, etc. food in the restaurants--not that it was bad, I just didn't prefer it. I told my husband that we will definitely go to this hotel again.

  • This TripAdvisor Member:
    • Liked — The grounds and pools were beautiful!
    • Disliked — Need more authentic Mexican food!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnHoliday13's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Business
Age group: 25-34
Member since: April 22, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Business meeting / Event, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $456 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Consistent, Fantastic Resort ___well worth it”

Velas Vallarta Suite Resort

Apr 20, 2008
5/5 found this review helpful

Great Property with everything you want to get away. 10 minutes from the Airport, $20 regulated cab fair from PVR. Check in is easy, AI service is great at both beach bars, swim bar, and restaurants. RCI traded, we had high expectations and they were met both times we stayed.

Stayed at Casa Velas last year and the private beach Clubhouse is amazing. Incredible food and views by the pool/beach for sunset dinners. We didn't like being away from the beach at the golf resort since we're not really golfers, but shuttles were there and always no more then 10 minutes to wait. While at Casa, we could stay/dine at the Velas as well and we did frequently. Any choice of restaurant, any day, anytime.

Lots for kids to do here, amazing pool. Chris heads up the pool patrol and has activities daily including volleyball and aerobics. Rooms are clean, stocked, spacious and staff is friendly and attentive. No problems with English. The lobby bar stays open till 2am I believe, and has live music and casino nights. Good times.

Scuba was murky, chilly but all right. It's not the caribbean. Sayulita is an hour north by bus and has much more gorgeous water because the river dumps sediment into the Pacific at Nuevo Vallarta. Great surfing in Sayulita, great pueblo atmosphere and dining. Good day trip, although it's trechorous in the hills, and we got backed up for an hour and a half behind a wreck. Other then that, I recommend the journey highly.

The Malecon in town is a must see, check out some Tequila tours to the distilleries. Good restaurants, but stay away from the "all inclusive" nights at the downtown bars that resort activity advisor's recommend. The foam parties and $30 cover will get you banished to an area of the club where no one hangs out to get your free drinks, and common mixers such as "cranberry" or "tonic" are unavailable. Unless drinking straight, well liquor is your thing, stick with the locals and ask where the staff would go.

Enjoy your trip anytime of the year, but best to avoid mid to late march. You could find yourself in the middle of a high school spring break...

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas_aquaholic's Summary
Date of Stay: March 2007
Member since: April 20, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $456 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect Anniversary Getaway”

Velas Vallarta Suite Resort

5 of 5 stars
colorado
Apr 19, 2008
4/4 found this review helpful

My husband and I went to VV for our 25th wedding anniversary. It was a lovely property - beautiful grounds!! The lush vegetation, beautiful peacocks proudly displaying their feathers, a cute little cat family that romped around everywhere (outside), and huge iguanas that laze along the streams that flow throughout the property (filled with fish) all made for fun viewing. We had a 1 bedroom suite located front and center in the main building, 8 floors up, and the view was magnificent - saw cruise ships coming and going, the pirate excursion taking off with it's loud cannon booms, dolphins swimming by in the bay - I just sat for hours in the early morning taking it all in with my coffee. The layout of this room was front to back - the bedroom immediately on the right when you enter, then bathroom, then kitchen, then living area, then balcony - so our balcony was shorter than others I have seen pictures of - looks like some 1 bedrooms run left to right, so their balcony would be longer with a sliding door coming out of the bedroom - ours did not. The only other thing of note, was we only had a shower, no tub, and the water pressure was next to nil. Other than that, I had zero complaints!!! Great food, non stop service (with a smile) at the pool. Upon check in, You are greeted with rum punches by a server walking around with a trayful of them - was NEVER approached by a time share person there, and never even called on phone in the room to try and set up a meeting. I was almost insulted (well, not really) but I couldn't figure out why they never even tried to corner us!! This was a first out of all my trips to Puerto Vallarta. My stay was too short to utilize all the perks that we could have - 24 hour room service, dinner at Emiliano's at the Casa Velas, but next time I will plan a longer trip and make sure I have the time to enjoy every piece of luxury they offer me!!! (oh, beach was very nice, however upon entering the water, the rocks were really rough on the feet) All in all, we really loved this resort, and had a wonderful getaway! Aside from one somewhat embarrassing moment that will give us a good laugh for the next 25 years of marriage (private joke only a few will ever know!) this vacation went off without so much as a blemish!!!

  • This TripAdvisor Member:
    • Liked — most everything
    • Disliked — if plane noise bothers you, the take-offs might get annoying
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
momfran's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: January 22, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $456 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Velas Vallarta Suite Resort

( 17-21 of 305 )
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Velas Vallarta Suite Resort Address

Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico